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Job Post Details

Administrator / Receptionist - job post

AWD Recruitment Limited
Portsmouth PO4 8FA
Full-time, Fixed term contract
You must create an Indeed account before continuing to the company website to apply

Job details

Job type

  • Fixed term contract
  • Full-time

Location

Portsmouth PO4 8FA

Benefits

Pulled from the full job description

  • Referral programme
  • Employee discount
  • Employee assistance programme
  • Cycle to work scheme
  • Canteen

Full job description

An excellent opportunity for an organised and customer-focused Administrator / Receptionist to join the company on a temporary maternity-cover contract, supporting a busy clinical team with front-of-house duties, appointment booking and day-to-day administration.

If you’ve also worked in the following roles, we’d also like to hear from you: Reception Administrator, Receptionist, Office Administrator, Customer Service Administrator, Administration Assistant, Office Assistant, Front of House Administrator, Team Administrator, Administrative Assistant, Front of House Receptionist

SALARY: Competitive + Benefits

LOCATION: Portsmouth, Hampshire

JOB TYPE: Full-Time, Contract (Maternity Cover)

JOB OVERVIEW

The role of Administrator / Receptionist would suit someone who enjoys working with people, staying organised and providing reliable administrative support in a busy service environment.

Working as the Administrator / Receptionist, you will be a key point of contact for service users, helping with face-to-face enquiries, telephone calls, appointment bookings and a wide range of administration duties.

As the Administrator / Receptionist, you will also support clinical staff when required, keep records and patient details up to date, prepare clinics, process paperwork and help ensure the smooth running of front office and administration functions.

APPLY TODAY

Ready to make your next career move? Apply Now for our Recruitment Team to review.

DUTIES

Your duties as the Administrator / Receptionist include:
Appointment Booking: Book patient appointments for all departments face to face and by telephone

Telephone Support: Answer and make telephone calls in a professional and helpful manner

Order Administration: Raise and issue restock orders and support order processing for relevant departments

Clinic Preparation: Prepare clinics and take control of clinic lists during a fire or emergency

Records and Filing: File notes, return notes to medical records and keep patient details up to date

Referral Registration: Register referrals and ensure paperwork is recorded and processed in line with procedures

Mailbox Management: Check and action mailboxes, responding to administration tasks promptly

Front Office Support: Cover reception and front office duties when required

Clinical Team Support: Support clinical staff when required, including chaperoning where appropriate

General Administration: Take meeting minutes, post goods, support stock takes and complete other administrative duties as directed

CANDIDATE REQUIREMENTS

Previous customer service experience and experience dealing with the public

Good telephone manner with clear and professional communication skills

Able to multitask and work well under pressure

Reliable, time efficient and organised

Excellent attention to detail

Able to follow set procedures and keep accurate records

Comfortable supporting a busy team and responding flexibly to changing priorities

BENEFITS

Incremental holiday allowance, rising with service

Canteen onsite

Employee discount platform

Employee Assistance Programme

Qualification support

Flexible working

Refer a friend incentive

Cycle2work scheme

Subscription and registration fees paid e.g. HCPC

Continuous professional development plans with internal and external training and courses available

HOW TO APPLY

To be considered for this job vacancy, please submit your CV to our Recruitment Team who will review your details. CV’s of Job Applicants meeting this requirement will be submitted to our Client for consideration. By submitting your job application to us you are hereby giving us your express consent to submit your details to our Client for this purpose.

JOB REF: AWDO-T14966

Full-Time, Temporary Contract Jobs, Careers and Vacancies. Find a new job and work in Portsmouth, Hampshire. Multi-Job Board Advertising and CV Sourcing Recruitment Services provided by AWD online.

AWD online specialise in sourcing candidates and advertising vacancies on multiple job boards for companies on a non-commission basis. AWD online operates as an employment agency.

awd online | http://www.awdo.co.uk

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