Medical Receptionist jobs in Queensbridge

Dental Receptionist — Full-Time

76 Harley Street, London, W1G 7HH

Salary: £28,000–£34,000 per annum, depending on experience
Job type: Full-time, permanent
Start date: As soon as possible, taking your notice period into account

Working hours:

• Monday: 8:30am–6:00pm
• Tuesday–Friday: 8:30am until approximately 5:00pm–5:30pm, once the last patient has left

Join our specialist dental practice

76 Harley Street is an established, multidisciplinary specialist dental practice in the heart of London’s medical district. We are looking for an experienced Dental Receptionist who combines a warm, reassuring manner with excellent organisational skills.

You will be a central part of our front-of-house team, helping patients feel welcome and informed while keeping busy clinical diaries and essential administration running smoothly. If you take pride in thoughtful patient service, accurate work and following tasks through to completion, we would love to hear from you.

Your role

As one of the first people our patients speak to, you will help shape their experience of the practice—from their initial enquiry through to treatment and follow-up appointments.

Working closely with our clinicians and administrative team, your responsibilities will include:

• Welcoming patients and responding to telephone and email enquiries professionally.
• Managing appointments and coordinating diaries for multiple clinicians.
• Monitoring the practice inbox and ensuring enquiries are answered or directed to the right colleague promptly.
• Preparing and formatting treatment reports for patients and referring clinicians.
• Sending reports for electronic signature and following up on outstanding documents.
• Coordinating and tracking laboratory work, keeping records up to date and the clinical team informed.
• Communicating clearly with patients about appointments, treatment plans and fees, referring clinical questions to the appropriate clinician.
• Taking payments and processing invoices accurately.
• Maintaining accurate patient records and protecting confidentiality in line with GDPR requirements.
• Supporting colleagues with the day-to-day administration of the practice.

About you

Previous dental reception experience is essential. You will understand the demands of a busy dental practice and be confident balancing patient enquiries, diary management and administrative tasks.

We are looking for someone who brings:

• A warm, professional approach and a genuine commitment to patient care.
• Excellent written and spoken communication skills.
• Strong organisational skills, accuracy and attention to detail.
• Confidence using EXACT dental practice software.
• The ability to prioritise, remain calm under pressure and follow up reliably.
• A collaborative approach and confidence working with patients, specialists and colleagues.
• Discretion when handling sensitive patient information.

Experience preparing treatment reports and managing electronic signature processes would be particularly welcome.

Why join 76 Harley Street?

• A salary of £28,000–£34,000, reflecting your experience.
• The opportunity to work alongside a multidisciplinary team of dental specialists.
• A supportive, professional working environment.
• A varied role combining patient contact with responsibility for practice administration.
• Opportunities for ongoing training and career development.
• Discounted dental treatment following successful probation
• Team social events

How to apply

Please submit your CV and a brief cover letter, outlining your dental reception experience, familiarity with EXACT and current notice period.

Please also confirm that you are available to work the hours listed above.

Job Type: Full-time

Pay: £28,000.00-£34,000.00 per year

Benefits:

• Company events
• Employee discount

Work Location: In person