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Medical Receptionist jobs in Reading

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    • We would be very pleased to answer any queries you may have or show interested candidates around the surgery – Please speak to our Reception Manager on.
    • In return, you will be working within a comfortable, state-of-the-art clinic, alongside a team of dedicated and friendly colleagues whose primary focus is to…
    • Booking and coordinating appointments efficiently.
    • Managing patient care communication before and after appointments.
    • Dental receptionist: 1 year (required).
    • This is a fantastic opportunity for someone who enjoys working with people, is confident building relationships, and wants to be part of a professional, patient…
    • Use of clinical IT system to manage patient records and appointments.
    • Schedule and manage patient appointments.
    • Location:* The Orchard Surgery, Langley, Slough.
    • You will work closely with both the reception and clinical teams to help ensure the practice runs efficiently each day.
    • (2 Fridays per month, finish at 2pm).
    • Innovative team structure including 8 Partners, 14 Salaried GPs, Paramedic Practitioners, Nurse Practitioners, MSK Practitioners, Clinical Pharmacist and…
    • We will be using integrated systems to aid this process; Surgery Connect being our chosen telephone system which integrates with our patient database EMIS; and…
    • Greet patients warmly and assist them with appointment scheduling and enquiries.
    • Core hours are Monday to Friday 8am - 6.30pm however, you will be required to…
    • This is a fantastic opportunity for someone with strong customer service and administrative experience who enjoys working with people and thrives in a fast-…
    • Answering patient queries such as explaining and providing access to their medical records.
    • It is very clinically important that our patients can contact the…
    • Excellent people skills and ability to manage challenging situations.
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    • Desire to learn and improve.
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    • Identify and engage patient advocates for both products and services.
    • You will manage your own database of patients, conducting regular check-ins to ensure they…
    • Our clinics combine clinical excellence with warmth and humanity — and the people who run them make all the difference.
    • Manage patient queries and bookings.

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Job Post Details

Part-Time Medical Receptionist/Administrator - job post

Chapel Row Surgery
The Avenue, Reading RG7 6NS
£12.71 an hour - Permanent, Part-time
Responded to 75% or more applications in the past 30 days, typically within 1 day.

Job details

Pay

  • £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

The Avenue, Reading RG7 6NS

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Sick pay
  • Free parking
  • Additional leave
  • Store discount
  • Company pension

Full job description

Job Summary

We are a friendly, rural Doctor's surgery seeking an enthusiastic person with good communication skills, to join our lovely Reception Team.

This Receptionist role will have a fixed shift pattern – Monday 8:00 am to 12:00 pm, Tuesday, Wednesday, and Friday afternoon 13:00 to 19:00 pm. This role will also require some flexibility as you will be required to work additional hours to cover holiday and sickness from time to time.

The ideal candidate will be the first point of contact for patients, providing warm welcome to patients and visitors, so excellent customer care skills are essential, even under challenging circumstances.

This role requires excellent organisational skills, attention to detail, and a compassionate approach to patient care. The successful candidate will be required to assist patients with their appointment requests and queries, answer telephones as well as general administrative duties including using the practice computer system (EMIS).

Whilst we would prefer you to have previous medical reception / customer-facing experience, this is not essential as we will provide full on the job training.

This is an excellent opportunity for someone looking to transition into the administrative side of General Practice. The successful candidate will have the chance to develop their skills and progress into other areas of administrative responsibility within the practice as opportunities arise.

Requirements

  • Proven experience in an administrative or office role, preferably within a healthcare setting.
  • Strong organisational skills with the ability to multitask effectively in a fast-paced environment.
  • Excellent communication skills, both verbal and with a good level of written English, with a friendly demeanour.
  • Ability to learn new IT systems and proficiency in using office software. Knowledge of Emis will be an advantage but not essential.
  • A keen attention to detail and commitment to maintaining patient confidentiality.
  • Ability to work collaboratively as part of a team while also being self-motivated.
  • Have a proven track record of confidentiality, flexibility and reliability
  • Own transport is essential as there is not suitable public transport to the surgery.

In return we offer:

  • Hourly rate £12.71 per hour
  • 28 days annual leave plus Bank Holidays pro rata to the number of hours worked
  • Generous NHS Pension
  • Free surgery car park
  • Free refreshments
  • NHS discount at a variety of retailers

The Bucklebury Practice is an equal opportunities employer with a commitment to safeguarding its patients.

We would be very pleased to answer any queries you may have or show interested candidates around the surgery – Please speak to our Reception Manager on

0118 971 3252. Strictly no Agencies.

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Benefits:

  • Additional leave
  • Company events
  • Company pension
  • Employee discount
  • Free flu jabs
  • Free parking
  • On-site parking
  • Sick pay
  • Store discount

Ability to commute/relocate:

  • Reading RG7 6NS: reliably commute or plan to relocate before starting work (required)

Work authorisation:

  • United Kingdom (preferred)

Location:

  • Reading RG7 6NS (preferred)

Work Location: In person

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