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Medical Receptionist jobs in Reading

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    • Ensuring compliance with all operational control standards i.e. quality standards, clinical governance, and legal requirements.
    • View all Bupa jobs - Reading jobs - Receptionist jobs in Reading
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    • See popular questions & answers about Bupa
    • The job involves meeting and greeting patients, answering the phone, booking appointments, taking payments, general administration and housekeeping as well as…
    • Booking appointments using our in-house practice management system (training provided).
    • Preparing, updating and filing patient records and associated paperwork.
  • View similar jobs with this employer
    • Emailing, scanning and coding clinical correspondence.
    • Reception or customer care experience is essential as well as an excellent communicator both spoken and…
    • You will greet patients, schedule appointments, and handle medical records, all while maintaining a welcoming environment.
    • Customer service: 2 years (required).
    • We are ideally looking for a candidate with a dental receptionist background or someone with reception/front of house experience.
    • Approve electronic bookings received via the relevant system and update any booking received via email.
    • Maths, English GCSE at grades A to C or equivalent…
  • View similar jobs with this employer
    • Emailing, scanning and coding clinical correspondence.
    • Reception or customer care experience is essential as well as an excellent communicator both spoken and…
    • Support conversion of enquiries into booked appointments.
    • Maintain accurate patient records and ensure GDPR compliance.
    • Right to work in the UK.
    • Communicates clearly and treats people with kindness and respect.
    • Booking appointments and updating patient records accurately.
    • Setting up and booking e-Referrals.
    • Working as part of a team to provide an efficient audio typing service for GP's and clinicians as required.
    • Familiarity with medical terminology would be an advantage.
    • Administrator Doctors Surgery: 2 years (required).
    • Strong IT skills, particularly Microsoft Office.
    • Answering patient queries such as explaining and providing access to their medical records.
    • Reading clinical discharge letters and coding the relevant…
    • Much of the role is telephone-based, making it particularly well suited to someone with a clinical or healthcare background who enjoys patient contact but is…
    • Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally…

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Job Post Details

Bupa logo
Administrator/Receptionist
Bupa
·
3.3
64 London Road, Reading RG1 5AS
£29,300 a year
Full-time
Apply now

Job details

£29,300 a year
Referral programme, Employee mentoring programme, Employee discount, Gym membership, Life insurance, Additional leave, Private dental insurance, Company pension
Full-time
Rotating shift, Monday to Friday
64 London Road, Reading RG1 5AS

Full job description

Job Description:

Clinic Administrator & Receptionist

Reading, RG1

Fixed-Term Contact until 30 April 2027

£29,300 + excellent benefits

Working Pattern

  • 40 hours per week
  • Monday to Friday
  • Rotating shifts between: 07:15 - 15:45 and 09:45 - 18:15
  • Occasional Saturday working may be required throughout the year


We make health happen


Working in our support functions you'll play a key part in helping our customer facing colleagues deliver exceptional standards patient care. No matter your role, you'll have an opportunity to do work that matters. Making a difference to the lives of our customers each and every day.


Role Overview

To ensure all reception and administrative activities in the Bupa centre are carried out efficiently and effectively.


You'll help us make health happen by:


  • Completing all reception administrative tasks accurately and efficiently
  • Offering an outstanding customer service experience
  • Contributing fully to the team and the team goals
  • Ensuring compliance with all operational control standards i.e. quality standards, clinical governance, and legal requirements
  • Ensuring safety of yourself, colleagues, and customers while in the centre


Key Skills / Qualifications needed for this role:


  • Educated to GCSE level or equivalent
  • Computer literate - proficient in MS Office packages
  • Excellent communication (written and verbal) and interpersonal skills
  • Ability to work as part of a team


Benefits


Our benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.


Joining Bupa in this role you will receive the following benefits and more:


  • 25 days' holiday (increasing with service) + option to buy/sell
  • 3 paid volunteering days
  • Enhanced pension & life insurance
  • Bupa health insurance
  • Discounted dental cover
  • Digital GP access
  • Emotional and family wellbeing support
  • Financial wellbeing resources
  • Support for carers
  • My Bupa Extras - discounts at your favourite retailers, plus a huge range of tools, content and information to support you with your wellbeing


Why Bupa?


We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.


We encourage all of our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.


Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.

Time Type:

Full time

Job Area:

Administration

Locations:

Clinic & Dental - Reading

Private dental insurance, Company pension, Referral programme, Free flu jabs, Paid volunteer time, Gym membership, Employee mentoring programme, Private medical insurance, Cycle to work scheme, Additional leave, Health & wellbeing programme, Financial planning services
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