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Medical Receptionist jobs in Roxeth

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    • To call patients to book initial appointments, Theatre and arrange follow up appointments.
    • We help people help themselves, to get back to their best or to…
    • We’re the best at what we do and it’s all thanks to talented people like you.
    • If you care deeply, Bluebird Care makes sure you have the time you need to do what…
    • On occasions, you must be able to handle irate callers, be able to calm them down and help to resolve their issues.
    • This is a busy GP surgery based in Fulham.
    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
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    • EConsult – acting on clinical triage instruction and signposting pharmacy first directly.
    • Updating and maintaining accurate patient records on the system.
    • Are you an organised, friendly and professional receptionist who enjoys working with people?
    • Dental receptionist: 2 years (required).
    • Schedule patient appointments in accordance with the practice policies and keep records of all appointments and remind patients of their appointments as…
    • Excellent people skills and ability to manage challenging situations.
    • Dental receptionist: 1 year (preferred).
    • 2 minute walk from Weybridge train station.
    • Coordinate private appointments and treatment plans.
    • Dental receptionist: 1 years (required).
    • Dental receptionist: 1 year (required).
    • Escorting patients to and from the clinical area as required, explaining the procedure in full and ensuring any questions or concerns are managed professionally…
    • Liaising with clinical teams, using the computerised clinical system and a high volume of call handling are an every day part of the job.
    • Pay: £12.71 per hour.
    • This is a demanding role where you will be working as part of a very busy team.
    • They will be a great team player and also very capable of working alone and…
    • Real growth: once trained, you can progress into patient education and non-clinical assessments.
    • You’ll see patients’ lives change week by week.
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    • Helping the clinical day run smoothly.
    • We are looking for someone with a professional manner, excellent communication skills and the confidence to manage…
    • You will be confident turning an enquiry into a booking and a booking into a long term patient, and you will understand why that matters to our patients and to…

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Job Post Details

Cora Health logo
Patient Administrator - Evenings
Cora Health
·
2.9
Brentford
•
Hybrid work
£26,510 a year
Full-time
Apply on company site

Job details

£26,510 a year
Employee assistance programme, Company pension
Full-time
Hybrid work in Unit 3, Brentside Executive Centre, Great West Road, Brentford

Full job description

Patient Administrator
Location: West London Clinic, Brentside Executive Centre, Great West Rd, Brentford TW8 9DR
Contract Type: Permanent – working 5 days a week (Rota given out 6 weeks in advance) typical working hours between 12pm - 10pm
Salary: £26,510

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS


About the role

We are looking for a responsible Patient Administrator to provide an efficient and effective bookings administrative service. For this role, you should be able to handle medical information discretely. Our ideal candidate will have experience in the medical sector however this is not essential.


What you’ll be doing

The Patient Administrator duties include but are not limited to:

  • To provide an efficient and effective bookings service for public and independent health care services, prioritising workload in accordance with business need.
  • To ensure all work is undertaken to the highest standard and in accordance with the Key Performance Indicators as specified within the respective underpinning contract. This will include the management of all administrative tasks and reports.
  • To answer incoming calls in a professional manner and providing an excellent level of service to patients
  • To call patients to book initial appointments, Theatre and arrange follow up appointments
  • To be fully competent in the use of Soliton, System One, ERS, IEP and Patient Portal
  • Provide front-of-house cover as required, delivering exceptional customer service, managing enquiries efficiently and ensuring a friendly, professional and welcoming environment for patients, visitors and staff at all times.

Who we’re looking for

You’re a natural communicator with a passion for attention to detail. You’ll be able to work as part of a team and on your own initiative and have a good working knowledge of Microsoft packages. You’ll also have have a flexible working approach.


We are Cora Health

Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services,
diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services.

We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.


Why work for Cora Health?

At Cora we’re passionate about investing in our colleagues, fostering professional growth, and ensuring everyone feels appreciated. We believe that happy and engaged colleagues provide exceptional patient care and will be motivated to perform at their best. Here's a glimpse of what we offer you:

Generous Holiday Entitlement: Benefit from up to 25 days of holiday (plus public holidays) to relax and recharge. If you’d like even more holiday to enjoy you can participate in our generous holiday buy and sell scheme.

Wellness Support: Access a suite of health support tools and an employee assistance program for your well-being so you can be at your best and be your true self.

Performance Awards: Excel in your objectives and be rewarded further for your hard work with a range of pay, gifts and incentives awarded alongside attending our annual colleague awards to be treated and feel special.

Savings and Support: Make huge saving by making the most of Blue Light and Healthcare Services discounts as well as the very important employer pension contributions and a Christmas savings club.

Membership Fee Reimbursement: Save your pennies, as we cover the cost of role required professional membership fees.

Flexibility: Work in a way that supports home live, through hybrid working options and flexibility in working hours and times.

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