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Medical Receptionist jobs in Sawston

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    • A great deal of the work is carried out on computers, including appointments, repeat prescriptions, letters and the scanning of incoming post.
    • Working with the scheduling back-office team to ensure the Health Professionals’ diaries are fully managed with no empty appointments.
    • So we need someone who is relatively flexible looking for around 10-12 hours a week.
    • LOOKING FOR SOMEONE WHO CAN WORK - Thursday and Friday evenings and every…
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    • Salary Search: Medical Receptionist salaries in Cambridge
    • This is a busy role that will provide administrative support to the QOF Lead, including sending patient recalls, managing Eclipse, contacting patients, booking…
    • Maintaining and monitoring the practice appointments system.
    • Experience of SystmOne clinical system.
    • Processing personal and telephone requests for appointments…
    • Undertake clinical admin such as new patient registrations, processing prescriptions, raising blood test forms, booking patients for immunisation & long-term…
    • Use practice-approved triage forms, care navigation guidance, and protocols to allocate appointments safely and effectively.
    • Hours: * 30 hours per week.
    • Manage appointments and support the practice's total triage system.
    • Position 2 – 21.5 hours per week*.
    • Experience using SystmOne or another clinical system.
    • Duties can include but are not limited to, greeting and directing patients , effective use of the appointment system, booking appointments, processing of…
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    • Administrative staff will be provided are to dress to that of the uniform policy and ensure smart office attire is worn, whilst clinical staff must dress in…
    • Ob Summary: High-quality patient engagement and administrative support by managing inbound and outbound communications, scheduling appointments, coordinating…
    • Learning clinical and admin skills through full training.
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    • Greeting patients and helping them feel welcome.
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    • Support staff through the process of any procedural changes, ensuring they are aware of all aspects and of their role within any developments.

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Job Post Details

Medical Receptionist/Administrator - job post

Queen Edith Medical Practice
Cambridge CB1 8PJ
From £12.71 an hour - Permanent, Full-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Permanent
  • Full-time

Shift and schedule

  • No weekends

Location

Cambridge CB1 8PJ

Full job description

QUEEN EDITH MEDICAL PRACTICE

Full & Part-time posts available

Hours: 36 per week

Work Pattern: 4 days (36hrs) per week 8am-6pm, with one day of working until 6:30pm

Days to be confirmed (no weekend working)

Starting pay: £12.71 per hour rising to £13.46 per hour on successful completion of 3 month probation period.

JOB DESCRIPTION

Medical Receptionist/Administrator

RESPONSIBLE TO: Deputy Managers/Practice Manager
REPORT TO: Deputy Managers/Practice Manager
MAIN DUTIES: To undertake the whole range of office administration and reception duties including:

  • operate the patient appointment system
  • receive and advise patients appropriately
  • answer telephones, take messages
  • operate the prescription system, maintain the computer database and input and extract information as required
  • deal with correspondence as instructed, including scanning and filing
  • record requests for home visits
  • Be responsible for opening the surgery in the mornings and setting the alarm and securing the building in the evenings

ADDITIONAL DUTIES To provide cover in all areas of reception, undertake additional office duties and specific tasks allocated by the Practice Manager. These may include assisting with compiling reports, maintaining and processing the file of third party reports for patients, photo-copying medical records for solicitors, stocking rooms and stock control.

PERSON SPECIFICATION

The successful applicant will have a mature outlook, be cheerful and able to interact with others. Experience of working within a similar setting is desirable. You must appreciate that people attending the surgery may be worried or feeling unwell, and be understanding and sympathetic.

The work is demanding, and certain periods of the day can be extremely busy, so you will have a calm personality and be able to multi-task.

Patient confidentiality is paramount, so you will ideally have some experience of working with sensitive information and appreciate the importance of respecting the confidential nature of your work.

A great deal of the work is carried out on computers, including appointments, repeat prescriptions, letters and the scanning of incoming post. Training will be given, but you will need to have competent IT skills.

Closing date: Friday 21st August but we reserve the right to close early should successful candidates be found.

You will need to be able work different or additional shifts occasionally, to cover colleagues’ sickness or holiday absence.

Job Types: Full-time, Permanent

Pay: From £12.71 per hour

Ability to commute/relocate:

  • Cambridge CB1 8PJ: reliably commute or plan to relocate before starting work (required)

Education:

  • GCSE or equivalent (required)

Experience:

  • Administrative/Receptionist: 1 year (preferred)
  • Receptionist: 1 year (preferred)

Work Location: In person

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