Medical Receptionist jobs in Sheffield S35

Overview

We are a small Doctors Surgery looking to recruit part-time Reception/admin cover role, for 18.25 hours per week. We are seeking a candidate who is flexible with their working hours and able to offer holiday cover for the team. Therefore, preference would be for a candidate that lives locally.

We are looking for a strong team player and a good communicator that can deliver excellent customer service and manage patient interactions efficiently. As we’re a small surgery, the role will be flexible and cover reception cover and administration too, and staff absences so living locally would be an advantage.

Responsibilities

• Greet patients and visitors in a courteous and professional manner, creating a welcoming environment.
• Manage appointment bookings, cancellations, and rescheduling using the practice’s scheduling system.
• Answer phone calls promptly, directing enquiries appropriately and providing accurate information where possible.
• Handle patient check-ins and check-outs efficiently, ensuring all necessary documentation is completed accurately.
• Maintain patient records securely in accordance with data protection regulations.
• Assist with administrative duties such as filing, and data entry to support the smooth running of the practice.
• Liaise with healthcare professionals and other staff members to coordinate patient care effectively.
• Provide cover in the event of other staff being absent.

Experience

• Previous or current experience within a GP Practice / Primary Care setting
• Excellent organisational and communication skills
• Ability to work accurately and manage workload efficiently
• Strong organisational skills with an ability to prioritise tasks effectively.

Schedule

• Expected hours: 18.25 per week (approx.)
• 2 Full days, Friday and one other which can be discussed at interview

Pay: £12.71 per hour

Expected hours: 18.25 per week

Benefits:

• Company pension
• On-site parking

Work Location: In person