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Medical Receptionist jobs in Smethwick B66

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    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • Medical Receptionist: 2 years (required).
    • The role requires someone with excellent communication skills, good customer service knowledge and the ability to…
    • Schedule appointments and manage the appointment calendar.
    • Knowledge of medical terminology is preferred but not required.
    • View all Arden Medical Centre jobs - Solihull jobs
    • Salary Search: Medical Receptionist salaries in Solihull
    • Key skills in customer service orientation, communication, stress tolerance, listening and problem solving.
    • To follow all relevant standard operating policies,…
    • Ensure staff do not make promises about appointments, prescriptions, referrals or clinical outcomes outside their authority.
    • B. Patient Access and Total Triage.
    • You will assist with appointment coordination and ensure all clinical areas meet strict infection control standards to provide a safe environment for both…
    • You will not be expected to assess patients, provide clinical advice or make decisions about clinical priority.
    • Primary Care assessment or streaming units;
    • The position involves both clinical assistance and front-of-house responsibilities, ensuring smooth patient experiences from appointment scheduling to post-…
    • Friendly and supportive multi-Disciplinary clinical team including GP Partners, Salaried GPs, Advanced Nurse Practitioners, Nurses and HCA plus an experienced…
    • You will help ensure the smooth day-to-day running of our services, providing a welcoming and professional experience for patients while supporting our clinical…
    • Liaising with dentists, hygienist and nurses to ensure an efficient patient journey.
    • The role consists of appointment booking via our dental software, dealing…
    • To ensure patients are aware of rights to chaperone in any appointment.
    • Processing personal and telephone and on-line AccuRx requests for appointments, visits…
    • To actively listen, signpost people to sources of help, advocacy and support, and to help people play an active role in managing their own health.
    • Manage front desk activities including handling mail, deliveries, and scheduling appointments.
    • Demonstrated ability to handle confidential information…
    • Booking and amending appointments, answering the phone, updating patient records.
    • Supporting the management and clinical team with the smooth running of the…

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Job Post Details

Clinic Coordinator - Sutton Coldfield
Audika_United_Kingdom
Sutton Coldfield B72 1PD
£27,500 a year
Full-time
Apply on company site

Job details

£27,500 a year
Full-time
Monday to Friday
Sutton Coldfield B72 1PD

Full job description

Clinic Coordinator - Sutton Coldfield

At Audika, the Clinic Coordinator provides exceptional customer service and a welcoming environment for all patients to our hearing centres.

We are looking for a Clinic coordinator to join our Sutton Coldfield hearing centre full-time Monday-Friday 9am-5pm.

Salary - £27,500

Key Responsibilities:

  • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
  • Support our hearing care professionals to provide exceptional customer care to our customer (or patients) in hearing centres, day clinics and during home visits.
  • Administration: Maintain customer records, adhere to GDPR regulations, and manage reporting tasks, including stock records.
  • Sales: Proactively promote the Wellness program, accessories, and care plans through positive customer engagement.
  • Customer Care: Prioritise premium service by warmly engaging with customers, promptly answering calls, and building strong relationships.
  • Branch Presentation: Uphold brand standards by maintaining cleanliness and displaying literature appropriately.

We are looking for an individual who possesses the following qualities:

  • A persuasive influencer with a friendly demeanour, good at achieving desired outcomes through positive interactions.
  • Self-motivated and competitive, driven to meet and exceed targets.
  • Logical and proactive, capable of navigating challenging situations with ease.
  • Personable and enthusiastic communicator with a strong focus on delivering exceptional customer service.

Ready to make a difference with your friendly and customer-centric approach? Join our team at Audika. For more information about Audika - About us | Learn about Audika Hearing Care Ltd.


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