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Medical Receptionist jobs in Solihull

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    • Conduct 1:1 consultations to explain treatment options and next steps.
    • Build strong relationships and ensure every patient feels listened to and valued.
    • Liaising with clinical staff to aid the smooth running of the practice.
    • Arranging appointments and diary management.
    • Dental receptionist: 1 year (preferred).
    • Ensure patient information is accurate including billing information.
    • 25 1/2 Hours Per week + Overtime *.
    • Obtain external medical reports as required by medical…
    • Manage appointment scheduling, cancellations, and reminders using our practice management system.
    • Assist with billing processes, including processing payments…
    • Manage appointment scheduling and patient records.
    • Assist with billing and payment processing.
    • Established four years ago in Solihull town centre, our mission…
    • Oversee appointment scheduling and diary management to maximise efficiency and clinical flow.
    • This is a demanding and hands-on leadership role, requiring…
    • Work collaboratively with clinical teams to support smooth patient flow throughout the hospital/practice.
    • If you are an experienced veterinary receptionist who…
    • Supporting the reception and clinical team when needed.
    • Location: Willenhall Dental CareJob Type: Full-time | PermanentSalary: Competitive + Training Support +…
    • Ensure all patients are fully informed of their appointments, treatment plans, and next steps.
    • Prepare clinic schedules and ensure smooth daily flow of…
    • Maintain clinical systems — Ensure the clinical computer system is updated accurately and maintained securely at all times.
    • General administrative support for the clinical team as and when required.
    • Providing administrative support to the safeguarding lead with safeguarding policies…
    • You will be responsible for booking appointments and handling patient enquiries, while also maintaining an office that is comfortable and safe for our staff and…
    • The role will have wide ranging responsibilities and fundamental to this is the requirement to continually assess their need to develop and improve front of…
    • Manage appointments, recalls, and the daily diary efficiently.
    • Process payments and NHS/private paperwork accurately.
    • Salary:* Competitive, based on experience.
    • Coordinating with medical staff to ensure smooth clinic operations.
    • The successful candidate will be responsible for managing appointments, handling patient…

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Job Post Details

Patient Co-ordinator - job post

Abbey House Dental Practice- Rugeley
5.0 out of 5 stars
Rugeley WS15 2BA
£33,217.60 a year - Full-time

Job details

Pay

  • £33,217.60 a year

Job type

  • Full-time

Location

Rugeley WS15 2BA

Full job description

Join a team where patient care, compassion, and excellence come first.

Abbey House Dental -Rugeley is looking for an Experienced Patient Coordinator to support and guide our patients through their treatment journeys. This role is ideal for someone who is confident, patient‑focused, and passionate about helping people make informed decisions about their dental care.

If you enjoy building relationships, communicating clearly, and working in a supportive team environment, we’d love to meet you.

About the Role

As a Patient Coordinator, you will be the key link between our clinicians and patients, ensuring each individual fully understands their treatment options and feels supported throughout their experience with us.

Main Responsibilities

  • Conduct 1:1 consultations to explain treatment options and next steps
  • Support patients in understanding plans, procedures, and associated fees
  • Build strong relationships and ensure every patient feels listened to and valued
  • Coordinate treatment journeys from initial enquiry to completion
  • Work collaboratively with clinicians, reception, and management
  • Maintain accurate records and follow up with patients in a timely, caring manner

What We’re Looking For

  • Experience in a dental or healthcare environment patient coordination, dental nursing, or patient-facing roles desirable.
  • Must have an NVQ Level 3 in dental nursing or equivalent.
  • Excellent communication skills with a warm, professional manner
  • Confidence discussing treatment plans and financial information
  • Strong organisation, attention to detail, and ability to multitask
  • A genuine passion for delivering an exceptional patient experience

Our Core Values

At Abbey House Dental, everything we do is guided by our four core values:

Together We Achieve
We support each other and work as one team to deliver outstanding care.

Compassion in Every Interaction
Every patient is treated with kindness, empathy, and respect.

Accountable to Our Patients
We keep our promises, communicate openly, and always act in our patients’ best interests.

Excellence Through Learning
We continually grow, improve, and innovate to provide the highest standard of care.

If these values resonate with you, you’ll be a great fit for our team.

Why Join Abbey House Dental?

  • Friendly, supportive, and values‑driven team culture
  • Opportunities for training and professional development
  • Modern facilities with a patient-first approach
  • A role where you can truly make a difference to patients’ confidence and wellbeing
  • Bonus opportunity

How to Apply

If you’d like to join our team, please send your CV and cover letter

We look forward to hearing from you!

Job Type: Full-time

Pay: £33,217.60 per year

Work Location: In person

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