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Medical Receptionist jobs in Solihull B93

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    • Schedule appointments and manage the appointment calendar.
    • Knowledge of medical terminology is preferred but not required.
    • View all Arden Medical Centre jobs - Solihull jobs
    • Salary Search: Medical Receptionist salaries in Solihull
    • Keep records for all appointments and remind patients of their appointments.
    • Comment on the performance of the trainee receptionist that s/he supervises.
    • Liaising with dentists, hygienist and nurses to ensure an efficient patient journey.
    • The role consists of appointment booking via our dental software, dealing…
    • Excellent organisational skills to manage appointments and administrative tasks efficiently.
    • Dental Nursing: 2 years (required).
    • Customer service: 2 years (required).
    • Manage appointment scheduling and patient records with accuracy and confidentiality.
    • Booking appointments for customers both over the phone and in person.
    • Welcoming customers to the clinic and assisting them with any queries.
    • Undertake reception duties when required, including booking clients in, answering telephone queries, issuing hearing aid consumables and up-dating client’s…
    • As the first face many patients will see when they enter our hospital we are looking for candidates that are calm under pressure and can communicate well with…
    • Can communicate clearly and articulately with a diverse range of people.
    • Building relationships with patients and ensuring regular communication prior to and…
    • This is a non-clinical role: you’ll support patients with service information and practical assistance, referring clinical queries to an appropriate clinician.
    • Basic computer skills will be necessary and previous Optical experience would be beneficial but not essential as guidance will be given to those unfamiliar with…
    • The main responsibilities would include answering the telephone in a timely manner, dealing with patient queries, booking appointments, monitoring practice e-…
    • Numbers of hours will vary from 25-40 hours per week working various hours throughout the week, depending on the requirements of the applicant.
    • Liaise with hospital departments, medical secretaries, clinical staff to support patient care.
    • Support effective utilisation of endoscopy capacity by allocating…
    • Deliver exceptional end-to-end customer service, acting as the first point of contact for patients, clients, and visitors, and ensuring they receive relevant…

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Job Post Details

Medical Receptionist
Arden Medical Centre
Solihull B93 0QA
£12.71 an hour
Part-time, Permanent
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Job details

£12.71 an hour
Company pension, On-site parking
Part-time, Permanent
Solihull B93 0QA

Full job description

Arden Medical Centre

Needs to have Medical Receptionist experience - Hours of work are approx. 10-15 hours per week, with a mixture of morning and afternoon sessions throughout the week.

Responsible to: Practice Manager

Applicants must be punctual, reliable and able to multi-task.

Hours of work are approx. 10-15 hours per week, with a mixture of morning and afternoon sessions throughout the week.

Must be flexible to work between 7.45am-6.30pm Monday-Friday to cover holidays and sickness. Additional hours to cover colleagues’ leave will be required so flexibility is essential.

The applicant must be able to work flexibly between 7.45am and 6.30pm to cover morning and afternoon shifts. The successful candidate will be required to work at least one early and late shift.

We are seeking a highly organized and detail-oriented Medical Receptionist/Administrator to join our friendly team. As the first point of contact for patients, you will play a crucial role in providing exceptional customer service and ensuring smooth operations in our practice. If you have excellent administrative and communication skills, as well as a passion for helping others, we would love to hear from you.

Responsibilities:
- Greet and check-in patients upon arrival, ensuring accurate and up-to-date information
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries in a professional and courteous manner
- Verify insurance information and collect necessary co-pays or payments
- Maintain patient records, ensuring confidentiality and accuracy
- Assist with administrative tasks such as filing and scanning documents
- Collaborate with healthcare providers to ensure efficient patient flow
- Handle incoming and outgoing mail

- Searches/Audits/QOF/IT

Skills:
- Strong administrative skills with proficiency in office software (e.g., Excel, Microsoft Office Suite)
- Excellent communication skills, both verbal and written

- Excellent IT skills
- Exceptional customer service skills with a friendly and professional demeanor
- Ability to multitask and prioritize tasks effectively
- Attention to detail and accuracy in data entry and record keeping
- Knowledge of medical terminology is preferred but not required

- Knowledge of SystmOne desirable

If you are looking for a rewarding opportunity to contribute to the healthcare industry while working in a supportive environment, we invite you to apply for the Medical Receptionist/Administration position. Please submit your resume highlighting your relevant skills and experience.

Job Type: Part-time

Benefits:

  • Company pension
  • On-site parking

Arden Medical Centre has a policy where any new staff member and their family members cannot be a registered patient at the surgery.

Job Types: Part-time, Permanent

Pay: £12.71 per hour

Benefits:

  • Company pension
  • On-site parking

Experience:

  • Medical Receptionist : 1 year (required)

Work Location: In person

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