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Medical Receptionist jobs in South East London

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    • Assist with clinic flow management to ensure a smooth, organized environment for both staff and patients.
    • GP surgery: 2 years (required).
    • Manage telephone enquiries, appointments, confirmations and diary changes.
    • Communicate effectively with the clinical team to keep sessions running smoothly.
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    • In this role, you will be the first point of contact for our patients, managing front desk duties such as scheduling appointments, answering phones, handling…
  • View similar jobs with this employer
    • In this role, you will be the first point of contact for our patients, managing front desk duties such as scheduling appointments, answering phones, handling…
    • This role is ideal for someone who enjoys both the clinical and hospitality aspects of luxury healthcare and takes pride in creating a calm, organised, and…
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    • Handle billing and insurance claims.
    • Process patient paperwork and maintain accurate patient records.
    • Previous experience as a dental receptionist is essential.
    • Efficient diary management and appointments booking.
    • Dental receptionist: 2 years (required).
    • Be the first point of contact for patient enquires.
    • Preparing, typing and sending GP letters and other clinical correspondence.
    • Previous experience working within a GP practice, NHS or healthcare environment…
    • Assist patients in scheduling appointments, understanding medication regimens, and completing necessary paperwork.
    • Conduct system searches as requested.
    • Using your own judgement and communication skills ensure that patients with no prior appointment but who need urgent consultation are seen in a logical and non-…
    • Answer incoming calls promptly, providing clear information and scheduling assistance.
    • Handle patient inquiries, reschedule appointments, and follow up on…
    • Handling hospital letters, test results and other clinical administration as required.
    • Booking, cancelling and rearranging appointments in accordance with…
    • It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics.
    • Salary - £27,000 plus Bonus*.
    • To make appointments, bookings and admissions as required.
    • To retrieve medical records and assist the completion of medical/insurance records.
    • Day to day you would ensure that patients are greeted with a 5-star welcome and appointments are appropriately scheduled, rescheduled, or cancelled, depending…

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GP Assistant / Care coordinator.
Violet Lane Medical Practice
231 Violet Lane, Croydon CR0 4HN
£12.71 - £14.00 an hour
Part-time, Permanent
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£12.71 - £14.00 an hour

Job type

Part-time
Permanent

Full job description

Job Overview

We are seeking a proactive and compassionate GP Assistant / Care Coordinator to join our healthcare team. In this vital role, you will support general practitioners (GPs) by managing patient appointments, coordinating care plans, LCS and QoF Searches and ensuring smooth clinic operations. Your energetic approach will help enhance patient experience, streamline administrative processes, and facilitate effective communication between patients and healthcare providers. This paid position offers an exciting opportunity to contribute to high-quality primary care in a dynamic environment.

Duties

  • Manage appointment scheduling, cancellations, and follow-ups efficiently to optimize GP availability
  • Act as a primary point of contact for patients, providing friendly assistance and gathering essential information prior to consultations
  • Coordinate patient care plans by liaising with multidisciplinary teams and ensuring timely referrals or test arrangements
  • Maintain accurate and up-to-date patient records in compliance with data protection regulations
  • Support administrative tasks such as processing paperwork, updating electronic health records, and handling correspondence
  • Assist with clinic flow management to ensure a smooth, organized environment for both staff and patients
  • Communicate clearly with patients regarding appointment details, instructions, and follow-up procedures

Requirements

  • Previous office experience is highly desirable to ensure efficient administrative support
  • Excellent communication skills with a warm, professional manner
  • Ability to multitask effectively in a fast-paced healthcare setting
  • Strong organizational skills and attention to detail for managing patient information accurately
  • Proficiency in using office software and electronic health record systems
  • A positive attitude with a genuine desire to support patient care and team collaboration

This role is ideal for motivated individuals eager to make a meaningful difference in primary healthcare. Join us to be part of a dedicated team committed to delivering compassionate, high-quality medical services while developing your skills in a supportive environment.

Pay: £12.71-£14.00 per hour

Expected hours: 25.0 per week

Application question(s):

  • Knowledge of EMIS and NHS within GP Surgery?

Experience:

  • GP surgery: 2 years (required)

Work Location: In person

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