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Medical Receptionist jobs in South East London

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    • Join the Osteopathic Centre for Children (OCC), a specialist paediatric charity…
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Job Post Details

Experienced Medical Receptionist/Administrator
Osteopathic Centre for Children
London SE1 2LF
£20,800 a year
Fixed term contract, Part-time
Apply now

Job details

£20,800 a year
Annual leave, Employee assistance programme, Company pension
Fixed term contract, Part-time
London SE1 2LF

Full job description

Experienced Medical Receptionist / Administrator

Osteopathic Centre for Children (OCC) | Tower Bridge, London SE1

£20,800 per year | 28 hours per week | Tuesday – Friday

Looking for a rewarding role where your people skills can make a real difference?

Join the Osteopathic Centre for Children (OCC), a specialist paediatric charity supporting babies, children and young people, including those with complex health needs.

We’re looking for a warm, reliable and organised Medical Receptionist / Administrator to join our friendly team at our busy Tower Bridge clinic. You’ll be the first point of contact for patients and their families, helping create a welcoming, compassionate experience while keeping the clinic running smoothly.

If you enjoy working with people, thrive in a busy environment and want to be part of a team making a meaningful difference to children and families, we’d love to hear from you.

What we offer:

  • £20,800 annual salary for 28 hours per week (£26,000 full-time equivalent).
  • Four-day working week, Tuesday to Friday.
  • 20 days’ annual leave plus bank holidays.
  • Workplace pension and Employee Assistance Programme.
  • Access to staff osteopathic treatment, subject to availability.
  • A supportive team and the opportunity to contribute to a worthwhile charitable mission.

About the role

Working closely with the Clinic Manager and clinical team, your responsibilities will include:

  • Welcoming patients, parents, carers and visitors, and handling telephone and email enquiries.
  • Managing appointments, cancellations and the electronic booking diary.
  • Registering patients and maintaining accurate, confidential records.
  • Providing administrative support, monitoring emails and assisting with clinic reporting.
  • Processing patient donations, daily cash reconciliation and Gift Aid administration.
  • Maintaining a clean, tidy and welcoming reception and waiting area.
  • Following safeguarding, confidentiality, data protection and health and safety procedures.

About you

You will have at least two years’ experience in a busy reception, administrative or customer-facing role, with excellent communication skills and a professional, compassionate approach.

You will also have:

  • Strong organisational skills and attention to detail.
  • Reliability, punctuality and a responsible approach to your work.
  • Good IT skills and confidence using databases or booking systems.
  • The ability to prioritise competing demands, use your initiative and remain calm under pressure.
  • A commitment to confidentiality, safeguarding, equality and inclusion.
  • Sensitivity when supporting families whose children may have complex health needs.

Previous healthcare or clinical reception experience is desirable, as is familiarity with Clinic Office, Raiser's Edge, Gift Aid or charity administration.

Contract and working hours

This is a 12-month fixed-term contract, with the possibility of extension. Hours are Tuesday to Friday, 9:30am–5:30pm, including a one-hour unpaid lunch break each day. Some flexibility and occasional additional hours may be required to cover staff absence or meet clinic needs.

A three-month probationary period applies. The successful candidate will need to complete appropriate pre-employment checks, including a DBS check at the level legally applicable to the role, and comply with OCC's safeguarding policies.

How to apply

If you think this is the role for you send in your CV and a cover letter to: humanresources@occ.uk.com

Interview dates: 9 and 10 November 2026
Proposed start date: 25 November 2026

OCC/MR/A – Oct 2026

Pay: £20,800.00 per year

Education:

  • A-Level or equivalent (preferred)

Experience:

  • Customer service: 2 years (preferred)
  • Medical Receptionist: 2 years (preferred)
  • Administrator: 2 years (preferred)

Work authorisation:

  • United Kingdom (required)

Location:

  • London SE1 2LF (preferred)

Work Location: In person

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