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Medical Receptionist jobs in South East London

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    • Preparing, typing and sending GP letters and other clinical correspondence.
    • Previous experience working within a GP practice, NHS or healthcare environment…
    • Make appointments for hospital transport, ambulance and interpreters when required.
    • Ensure Team tasks in clinical system are promptly actioned.
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    • In this role, you will be the first point of contact for our patients, managing front desk duties such as scheduling appointments, answering phones, handling…
    • Efficient diary management and appointments booking.
    • Dental receptionist: 2 years (required).
    • Be the first point of contact for patient enquires.
    • Day to day you would ensure that patients are greeted with a 5-star welcome and appointments are appropriately scheduled, rescheduled, or cancelled, depending…
    • Passionate for people and able to quickly build rapport.
    • Deal with incoming and outgoing enquiries, both via phone and email.
    • Open and close the Clinic.
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    • Booking and amending appointments, answering the phone, updating patient records.
    • Supporting the Practice Manager and clinical team with the smooth running of…
    • You will be the first voice a patient hears when they call us, the first face they see when they walk through the door, and the person responsible for guiding…
    • Book, cancel and rearrange appointments.
    • Help optimise clinician diaries and fill available appointments.
    • Enjoys being part of a busy Front of House environment…
    • Assist with clinical coding when required, ensuring information from correspondence and documentation is recorded accurately on the clinical system.
    • Answer incoming calls promptly, providing clear information and scheduling assistance.
    • Handle patient inquiries, reschedule appointments, and follow up on…
    • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • Scheduling all appointments with the appropriate provider using the booking system.
    • Checking of the priority list regularly to see if any requests can be…
    • Assist patients in scheduling appointments, understanding medication regimens, and completing necessary paperwork.
    • Conduct system searches as requested.
    • Have previous reception and administrative experience, preferably within a healthcare setting.
    • Are confident using computers and IT systems.

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Medical Secretary
South Park Medical Practice
·
2.0
Sevenoaks TN13 1ED
£32,000 - £35,000 a year
Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£32,000 - £35,000 a year

Job type

Permanent
Full-time

Benefits

Pulled from the full job description
Sick pay
Company pension
On-site parking

Full job description

About the role

We are looking for an enthusiastic, organised and reliable Medical Secretary to join our friendly and supportive GP practice team.

The successful candidate will provide essential secretarial and administrative support to the GPs and wider clinical team, ensuring that correspondence, referrals and other administrative tasks are completed accurately, efficiently and within appropriate timescales.

Key responsibilities

The role will include:

  • Providing efficient secretarial and administrative support to the GPs and clinical team.
  • Completing accurate audio transcriptions of GP and clinician dictations, including letters, reports and other clinical correspondence.
  • Preparing, typing and sending GP letters and other clinical correspondence.
  • Processing and managing hospital and consultant correspondence.
  • Preparing and sending referrals to secondary care and other healthcare services.
  • Monitoring and managing referral and appointment information.
  • Dealing with incoming and outgoing correspondence.
  • Communicating with patients, hospitals, consultants and other healthcare professionals when required.
  • Updating and maintaining accurate patient records.
  • Processing medical reports and other administrative requests.
  • Supporting the practice with general administrative duties.
  • Maintaining confidentiality and ensuring compliance with GDPR and practice policies.
  • Working closely with colleagues to ensure patients receive a safe, efficient and high-quality service.

About you

We are looking for someone who is:

  • Highly organised with excellent attention to detail.
  • Accurate and confident when audio transcribing medical information.
  • Able to type efficiently and accurately.
  • Able to prioritise and manage a busy workload.
  • Confident using computer systems and able to learn new systems quickly.
  • An excellent communicator, both verbally and in writing.
  • Professional, approachable and compassionate.
  • Able to work independently while also being a strong team player.
  • Reliable, flexible and able to work calmly under pressure.
  • Committed to maintaining patient confidentiality at all times.

Previous experience working within a GP practice, NHS or healthcare environment would be advantageous, particularly experience of medical secretarial work, referrals and audio transcription.

Pay: £32,000.00-£35,000.00 per year

Benefits:

  • Company pension
  • On-site parking
  • Sick pay

Work Location: In person

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