Medical Receptionist jobs in South Lanarkshire

Job Overview

Join our dynamic healthcare team as a Medical Receptionist, where your energetic and welcoming attitude will set the tone for an exceptional patient experience. In this vital role, you will be the first point of contact for patients and visitors, managing appointments, handling administrative tasks, and ensuring smooth clinic operations. Your proactive approach and attention to detail will help create a positive environment that supports both patient care and clinic efficiency. This paid position offers a rewarding opportunity to contribute to community health while developing your administrative skills in a fast-paced medical setting.

Responsibilities

• Greet patients and visitors warmly, creating a friendly and professional atmosphere
• Schedule, confirm, and reschedule patient appointments with precision and flexibility
• Manage patient check-in and check-out processes efficiently using electronic health record systems
• Answer incoming calls promptly, providing accurate information or directing inquiries appropriately
• Maintain organized patient records, ensuring confidentiality and compliance with privacy regulations
• Coordinate with medical staff to ensure timely communication of patient information and appointment updates

Experience

• Prior GP Practice experience or administrative experience is preferable, full training will be given
• You should be able to handle multiple tasks effectively
• Strong organizational skills with keen attention to detail to manage schedules and records accurately
• Excellent communication skills, both verbal and written, to interact confidently with patients and team members
• Ability to remain calm under pressure in a busy healthcare environment
• Proficiency with office software such as Microsoft Office, Vision and Docman is preferred

This role is ideal for motivated individuals eager to make a difference in patient care through energetic service and meticulous administrative support. Join us to be part of a compassionate team dedicated to improving community health!

Work Location: In person