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Medical Receptionist jobs in St. Charles W10

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    • Manage patient appointments efficiently, balancing scheduling needs and patient preferences.
    • In this vital role, you will serve as the first point of contact…
    • Their clinical and academic experience means that they are perfectly placed to practice within their full scope and also perfectly placed to ensure that they…
    • Manage appointment scheduling, confirming and rescheduling as necessary to optimise patient flow.
    • Proficient in using computer systems for scheduling, record…
    • Handling telephone and face to face requests for appointments and making the appointments on the computerised appointments system.
    • Has a natural passion for helping people and delivering exceptional customer care.
    • 5 working days per week, including 2 Saturdays per month.
    • This is a hands-on, patient-facing role where you will guide people through their longevity journey, from first contact through to treatment and beyond.
    • Supporting the smooth day-to-day running of both the clinical and front-of-house areas.
    • Veterinary Receptionist: 2 years (required).
    • Supporting patient billing and payment processes and liaising with our external billing provider.
    • Managing consultant clinics, theatre diaries, appointments and…
    • Coordinate patient appointments and ensure timely follow-up on care plans.
    • Excellent communication skills, both written and verbal, with a focus on customer…
    • Acting as a first point of contact with patients to book appointments, answer queries and take messages for Consultants.
    • 40 hours per week (Monday to Friday).
    • To make appointments, bookings and admissions as required.
    • To retrieve medical records and assist the completion of medical/insurance records.
    • Answer questions of clients and possible clients.
    • Helping to deal with client enquires, bookings and repeat product and prescription orders both in person, over…
    • Candidates must have an ability and willingness to learn, strong attention to detail involving patient records and a very flexible approach to work.
    • Booking and amending appointments, answering the phone, updating patient records.
    • Supporting the Practice Manager and clinical team with the smooth running of…
    • They will be required to handle all telephone, email and social media enquiries from potential clients.
    • They should be organised and maintain a firm handle of…

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Dental Treatment coordinator/Receptionist (must have a GDC NUMBER)
Westbourne Grove Dental and Implant centre
Notting Hill
From £17 an hour
Self-employed, Zero hours contract, Part-time, Permanent, Full-time
Apply now

Job details

From £17 an hour
Self-employed, Zero hours contract, Part-time, Permanent, Full-time
Notting Hill

Full job description

Job Summary

We are seeking a dynamic and organized Treatment Coordinator/Receptionist with a valid General Dental Council (GDC) registration number to join our friendly dental practice in Bayswater/Notting Hill gate area. In this vital role, you will serve as the first point of contact for patients, managing appointments, coordinating treatment plans, and ensuring a smooth patient experience from start to finish. Your enthusiasm and professionalism will help foster a welcoming environment while supporting the clinical team with administrative duties. This position offers an exciting opportunity to be part of a dedicated team committed to delivering exceptional dental care.

Responsibilities

  • Greet patients warmly and professionally, creating a positive first impression
  • Manage patient appointments efficiently, balancing scheduling needs and patient preferences
  • Coordinate treatment plans between patients and dental practitioners, ensuring clear communication and understanding
  • Maintain accurate patient records and update details in the practice management system
  • Handle incoming calls, inquiries, and correspondence promptly and courteously
  • Assist with administrative tasks such as filing, billing, and processing payments
  • Support the clinical team by preparing treatment rooms and ensuring all necessary materials are ready for procedures
  • Booking and coordinating appointments, particularly for complex or multi-stage treatments.
  • Following up with patients regarding proposed or outstanding treatment and conversions.
  • Answering patient questions and addressing concerns in a professional and reassuring manner.
  • Liaising with dentists, nurses, reception staff, laboratories, specialists, and other members of the dental team.
  • must have

Skills

  • Proven office experience with strong organizational skills
  • Previous administrative experience in a healthcare or dental setting is highly desirable
  • Excellent communication skills, both verbal and written, with a friendly and professional demeanor
  • Ability to multitask efficiently in a fast-paced environment
  • Strong attention to detail and accuracy when managing patient information
  • Proficiency in using office software and practice management systems
  • Must hold a valid GDC registration number to fulfill regulatory requirements

Must demonstrate strong sales and communication skills, with the ability to confidently present treatment options, explain their value, handle patient concerns, and support treatment uptake while maintaining an ethical, patient-centred approach.

Join us to make a difference in patients’ lives by providing outstanding care and support! We value energetic team players who thrive on delivering exceptional service while maintaining high standards of professionalism.

Pay: From £17.00 per hour

Work Location: In person

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