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Medical Receptionist jobs in St. Peters

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Job Post Details

Care Navigator - job post

Balmoral Surgery
Deal CT14 7EQ
From £12.71 an hour - Permanent, Part-time

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

Deal CT14 7EQ

Benefits

Pulled from the full job description

  • Annual leave

Full job description

Care Navigator at NHS GP Practice

Hours:

Tues: 8.30am - 12pm & 12.30pm - 4.30pm

Wed: 1pm - 6.30pm

Thurs: 8.00am - 12.30pm & 1pm-4.30pm

Fri: 1.30pm - 4.30pm

Total: 24

Job summary

We are looking for a motivated and compassionate Care Navigator to join our reception team with a working pattern of 24 hours over four days, with flexibility to cover shifts, for sickness or annual leave. Customer service and attention to detail skills are essential, as is the ability to learn and solve problems. Ideal candidate will be computer literate and be able to multi task within a busy environment.

This is a fantastic opportunity for you to work at a high performance GP surgery. Balmoral Surgery is a friendly place to work. We train and support our staff and help them develop their full potential.

Care Navigator Duties

At Balmoral Surgery, the Care Navigators are responsible for

Receiving, assisting, and directing patients (care navigation) to access the appropriate service or healthcare professional in a courteous, efficient, and effective way

Ensuring confidentiality is maintained at all times

Booking appointments for patients

Completing an online consultation request for patients who are unable to do so themselves

Processing repeat prescriptions

Booking home visits

Handling patient queries

Taking messages from patients

Liaising with other health professionals on behalf of patients

Understanding and carrying out procedures that have to be undertaken in emergency situations.

Ensuring accurate recording of any money transactions including the giving and receiving of receipts.

Ensuring you keep up to date with all Practice protocols and attend both in-house and external training courses as suggested by your Manager.

Use the computer software programmes appropriately for the benefit of provision of patient care.

Ensuring you are able to use the computer to a standard enabling you to perform necessary tasks.

Registering new patients onto the system

Updating electronic patient records

Attending team training events as part of ongoing development and training

Starting salary is £12.71 per hour, which will be reviewed on completion of successful probationary period.

Previous applicants need not apply.

Pay: From £12.71 per hour

Work Location: In person

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