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Medical Receptionist jobs in Staffordshire

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    • So, in addition to dealing with patients (listening and interpreting their needs), you will be involved in a wide range of administrative duties.
    • Answering the telephone promptly, making appointments, dealing with enquiries and recording of messages for colleagues.
    • Ability to use initiative and judgement.
    • The Medical Receptionist is responsible for handling administrative tasks such as scheduling appointments and taking patient information, as well as helping…
    • Manage appointment scheduling efficiently, including booking, rescheduling, and cancellations.
    • You MUST have worked within this type of role previously, be able…
    • Manage appointments, recalls, and the daily diary efficiently.
    • Process payments and NHS/private paperwork accurately.
    • Salary:* Competitive, based on experience.
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    • The medical receptionist is responsible for taking patient information, scheduling appointments and answering phone calls, so we are looking for an individual…
    • You will ensure patients feel supported from the moment they call, guiding them through the booking process and helping them access the care they need.
    • Cape Hill Medical Centre uses EMIS Web as its clinical IT system, so previous experience using EMIS Web would be highly desirable.
    • Serving customers - Helping to choose and Dispense all types of glasses and lenses, booking appointments, performing Clinical jobs including conducting tests to…
    • We are looking for someone with previous experience of clinical coding *of hospital letters.
    • Knowledge of clinical coding, referrals and general practice…
    • Our current clinical system is Emis Web and training will be provided in house.
    • Previous experience in a customer facing setting is essential, and training will…
    • Booking, amending and cancelling appointments using the practice EMIS clinical system.
    • Working as part of our dedicated reception team, you will support…
    • To handle requests for appointments and home visits in line with agreed practice protocols and procedures ensuring appropriate allocation of clinical resources…
    • Enjoys interacting with people throughout the day.
    • Booking, amending and confirming appointments.
    • Coordinating closely with consultants and clinicians regarding…
    • Ensure all clinical areas meet infection control standards.
    • Dispose of clinical waste safely and correctly.
    • Stock and organise clinical materials and supplies.

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Job Post Details

Patient Administrator (20 hours) - job post

Dr Maxwell-Jones and Partners
Ashbourne DE6 1RR
From £12.71 an hour - Permanent, Part-time
Responded to 51-74% of applications in the past 30 days, typically within 3 days.

Job details

Pay

  • From £12.71 an hour

Job type

  • Part-time
  • Permanent

Location

Ashbourne DE6 1RR

Benefits

Pulled from the full job description

  • Pay rise
  • Employee discount
  • Sick pay
  • Free parking
  • Store discount
  • Company pension
  • Health & wellbeing programme

Full job description

A great opportunity has arisen to join our fantastic team dedicated to providing quality healthcare to our patients, in a role that directly impacts on people's lives. Do you have experience of primary care, other healthcare experience, or significant and tested customer service skills? And do you have strong admin skills - confident with IT, attention to detail and an ability to learn and retain new information?

You will play a key role in helping clinicians manage their patients, ensuring they can access our services and follow-up appropriately.

All of our admin team are involved in the critical task of enabling access to services and booking the appointment best suited to the patient's needs. Equally, the role requires efficient, accurate administrative skills. So, in addition to dealing with patients (listening and interpreting their needs), you will be involved in a wide range of administrative duties. You will ensure the safe flow of information around the practice, ensuring patients are followed up correctly and receive the care they need. This involves managing patient contacts and correspondence, coding it appropriately, ensuring that the clinicians and GPs have all the relevant information they need.

20 hours per week (depending on candidate), working on a rota. You will work at both our sites (Ashbourne Surgery DE6 1RR and Brailsford Surgery DE6 3BX). Must be flexible between 8am-6.30pm, and able to cover holidays/sick leave. Salary offered will increase on after successful completion of probation period (3 months).

Please note that whilst the deadline for applications is 24/8/26, we reserve the right to close recruitment earlier.

If this sounds like you and you want to make a real and positive impact in your work and to people's lives, we can't wait to meet you!

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

  • Company events
  • Company pension
  • Free flu jabs
  • Free parking
  • Health & wellbeing programme
  • On-site parking
  • Sick pay
  • Store discount

Work Location: In person

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