Medical Receptionist jobs in Stockport

Receptionist / Guest Services

FOOT CARE | Merseyway Shopping Centre, Stockport
Part-Time | Approximately 3 Days Per Week | Flexible Days
Starting Pay: National Minimum/National Living Wage applicable to age
Full Training Provided

Join Our Team

FOOT CARE is looking for a friendly, professional and reliable Receptionist to join our team at our Stockport clinic, located in Merseyway Shopping Centre.

This is an exciting opportunity for someone who enjoys working with people and providing excellent customer service to join a professional healthcare environment.

You don't necessarily need previous healthcare experience. Full training will be provided, and we're just as interested in finding someone with the right personality, attitude and willingness to learn.

The role will initially focus on reception, customer service and supporting the day-to-day running of the clinic, with the opportunity to develop into a broader Guest Services role as your training, confidence and responsibilities progress.

About the Role

As a Receptionist at FOOT CARE, you'll be an important part of the day-to-day running of the clinic and one of the first people our clients speak to or meet.

We want every client to receive a friendly, professional and welcoming experience from the moment they contact us.

Your responsibilities will include:

• Answering incoming telephone calls in a friendly and professional manner
• Providing excellent customer service to clients both in person and over the telephone
• Welcoming clients and visitors into the clinic
• Offering and preparing refreshments such as tea, coffee and water
• Helping clients feel comfortable and looked after during their visit
• Booking, changing and managing appointments
• Booking appropriate follow-up appointments and helping clients maintain their ongoing care
• Learning and confidently using our electronic diary and clinic management systems
• Processing card and other payments through our EPOS till systems
• Providing receipts and helping with straightforward payment enquiries
• Checking clients in and helping manage the flow of appointments throughout the day
• Contacting clients regarding appointments, follow-ups or changes where required
• Learning about the services we provide so that you can confidently assist with general enquiries
• Supporting practitioners with appropriate non-clinical tasks
• Helping the wider store team with the general day-to-day running of the branch
• Assisting with general reception administration, paperwork and scanning
• Helping to keep reception, waiting and other customer-facing areas clean, tidy and welcoming
• Communicating with colleagues to help keep the diary running smoothly and efficiently
• Maintaining appropriate confidentiality and professional standards within a healthcare environment

Full Training Provided

Don't worry if you haven't worked in a healthcare clinic before.

Full training will be provided and will include:

• Appointment and diary management
• Clinic and company systems
• EPOS till and payment processing
• Telephone handling
• Client enquiries and customer service
• Booking appointments and follow-up visits
• Reception administration
• Working professionally within a healthcare environment
• Confidentiality and professional standards
• General clinic operations
• Guest Services

We're looking for someone who is keen to learn and become confident in the role. We can teach our systems and procedures to the right person.

Hours & Location

The position is currently based at our Stockport clinic in Merseyway Shopping Centre, in Stockport town centre.

We are looking for someone to work approximately 3 days per week, with flexibility around which days are worked.

The ability and willingness to occasionally support our clinics in Bramhall and Alderley Edge would be an advantage and may provide opportunities for additional hours in the future.

However, travelling between branches is not essential for the current position. The role we are currently recruiting for is based primarily in Stockport.

Pay & Development

The position will start at the applicable National Minimum/National Living Wage, according to age.

For somebody aged 21 or over, the current National Living Wage is £12.71 per hour from 1 April 2026. [gov.uk], [gov.uk]

We see this as a role where somebody can learn, develop and progress.

As your training progresses and you become confident across more areas of the business, there will be opportunities for your pay to be reviewed in line with your skills, training and level of responsibility.

We aren't looking for someone simply to sit behind a reception desk. For the right person, we'd like the position to develop as they do.

Developing into Guest Services

As you become confident in reception and our systems, there will be opportunities to develop into a broader Guest Services role.

This could mean taking greater responsibility for the overall client experience, client follow-ups, understanding the different services we offer, supporting the team more widely and helping make sure clients feel genuinely looked after throughout their time with us.

Full training will be provided for additional responsibilities.

There's a natural opportunity to develop through:

Reception → Customer Service → Diary & Systems → Payments → Client Follow-Ups → Guest Services → Wider Branch Support

As your capabilities and responsibilities increase, there will be opportunities for your pay to be reviewed accordingly.

Who We're Looking For

We're particularly interested in somebody who is:

• Friendly, warm and approachable
• Professional and reliable
• Naturally good with people
• Passionate about providing excellent customer service
• Confident speaking with clients face-to-face and over the telephone
• Comfortable using and learning computer systems
• Organised and able to manage several things at once
• Accurate when dealing with appointments and payments
• Willing to learn new skills
• Happy to help other members of the team when required
• Comfortable working as part of a professional healthcare team
• Interested in developing their skills and responsibilities over time

Previous experience in reception, hospitality, hotels, healthcare, retail, salons, customer service or other front-of-house environments would be beneficial, but it isn't essential.

For us, personality, attitude, reliability and a willingness to learn are just as important as previous experience.

Interviews & Training

Depending on availability, interviews may take place at our Bramhall branch.

Initial training and the main position will normally be at our Stockport clinic in Merseyway Shopping Centre.

We'll explain everything when we speak to you, so please don't be put off if you haven't previously worked in healthcare or used a medical appointment system.

Full training is provided.

Interested? Get in Touch Today

If you're friendly, reliable, enjoy meeting and helping people and would like an opportunity where you can learn, develop and potentially progress into a broader Guest Services position, we'd really like to hear from you.

This is an exciting opportunity to join FOOT CARE, learn some valuable new skills and become part of a growing healthcare business.

How to Apply

Please email David at admin@taylororganisation.org.

Tell us a little about yourself, your current availability and why you're interested in the position. If you have a CV, please feel free to send that too.

Get in touch today. We'd love to hear from you.

Job Type: Part-time
Hours: Approximately 3 days per week
Schedule: Flexible days
Main Location: FOOT CARE, Merseyway Shopping Centre, Stockport
Work Location: In person
Starting Pay: Applicable National Minimum/National Living Wage
Training: Full training provided
Other clinics: Bramhall and Alderley Edge, with the opportunity to support these locations if desired
Contact: admin@taylororganisation.org

Pay: From £12.71 per hour

Expected hours: 21.0 – 28.0 per week

Work Location: In person