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Medical Receptionist jobs in Suffolk

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    • Use of the clinical system for appointment sessions.
    • Ability to remain calm under pressure and handle multiple priorities efficiently.
    • View all Needham Market Country Practice jobs - Needham Market jobs - Receptionist jobs in Needham Market
    • Salary Search: Receptionist GP surgery salaries in Needham Market
    • Booking, changing and confirming patient appointments.
    • We are looking for someone who is cheerful, caring, efficient and organised, with excellent oral and…
    • This includes submitting urgent referrals, such as two-week-wait (2WW) referrals, recording e-RS references in clinical records, and tracking their progress to…
    • Coordinate appointments, correspondence and general office activities.
    • We're looking for someone who genuinely enjoys helping others and understands the…
    • Managing clinician diaries and appointments efficiently.
    • Booking future appointments and maintaining excellent diary utilisation.
    • Maintain electronic medical records and ensure accuracy of patient data.
    • Collaborate with medical staff to ensure smooth patient flow and excellent service…
    • The appointing services will be centralized at the 48th Medical Group (MDG) at RAF Lakenheath but will include assisting patients in scheduling appointments for…
    • Responsibilities include answering phones, scheduling appointments, greeting clients, managing medical records, appraisals, monitoring productivity and…
    • Managing the booking, cancellation and re-scheduling of appointments for Provide services.
    • Providing advice and signposting customers to other appropriate…
    • Experience using SystmOne would be advantageous; however, full training will be provided for the right candidate.
    • Previous medical or healthcare receptionist experience is desirable.
    • With a CQC rating of "Good" and an experienced clinical team, they aim to provide a high…
    • Regular one-to-ones to aid good communication.
    • Booking, amending and cancelling patient’s appointments, ensuring optimum efficiently of the appointment system.
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    • Previous medical or healthcare receptionist experience is desirable.
    • Using the new online Anima booking system.
    • Booking, amending, and cancelling appointments.
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    • Previous medical or healthcare receptionist experience is desirable.
    • They will be a flexible team player, willing to support colleagues across both practice…
    • Keep appointments running smoothly and efficiently so everything flows well for the team.
    • As a receptionist, you will provide outstanding customer service to…

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Job Post Details

Receptionist GP surgery
Needham Market Country Practice
Needham Market IP6
£12.71 an hour
Part-time
Apply now

Job details

£12.71 an hour
Employee discount, Sick pay, Free parking, Company pension, On-site parking
Part-time
Needham Market IP6

Full job description

The Role: This is a face-to-face front of house and telephone-based role which requires the individual to have good interpersonal skills and work within clearly defined protocols and procedures. The post holder works at the Surgery as part of a team of 11 people

  • Making patient appointments
  • Receiving and checking-in patients
  • Handling patient or other outside agency queries and assisting in finding solutions
  • Processing of patient prescriptions on a daily basis
  • Updating patient records with changes of address or personal details
  • Use of the clinical system for appointment sessions
  • Processing online consultations requests
  • Processing incoming emails, attaching to SystmOne and dealing with queries arising.
  • Registering and processing new patient registration forms
  • Deducting patients who have left practice or deceased, printing and sending of medical records back to contractor services
  • Any other reasonable duty as required to assist in the continuation of services provided at the Practice
  • Keeping up to date with mandatory training
  • Safeguarding our patients

Skills

  • Previous office experience is essential
  • Proven administrative skills with attention to detail
  • Excellent verbal and written communication abilities
  • Strong organisational skills with the ability to multitask effectively
  • Proficient in Microsoft Office Suite (Word, Excel, Outlook) or similar programmes
  • Friendly demeanour with a professional attitude
  • Ability to remain calm under pressure and handle multiple priorities efficiently
  • This role provides an excellent opportunity for individuals looking to develop their administrative skills within a supportive environment. The successful candidate will be organised, approachable, and eager to contribute positively to our team.

Working hours

Mondays - 1pm- 5.30pm

Tuesdays - 2pm - 7pm

Wednesdays - 8am - 2pm

Fridays - 8am - 5pm

1 in 4 saturdays - 9am - 12pm

total - 23 Hours 30 minutes plus 1 in 4 Saturdays

Pay: £12.71 per hour

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
  • Sick pay

Application question(s):

  • As part of your application, we kindly ask that you provide a covering letter outlining why you feel you would be a suitable candidate for a GP surgery reception role. You may wish to include relevant experience, skills, and personal qualities that would support you in this position. Please email to nmcp.practice@nhs.net

Work Location: In person

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