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ExamWorks UK Limited logo
Occupational Health Administrator
ExamWorks UK Limited
·
2.7
Houghton le Spring DH4 5RA
£26,465.40 a year
Permanent
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£26,465.40 a year

Job type

Permanent

Full job description

Occupational Health Administrator

  • Houghton-le-Spring
  • Fully Office-Based
  • Full-Time
  • £26,465.40 per year

About the Role

We are looking for a highly organised and customer-focused Occupational Health Administrator to join our team in Houghton-le-Spring. This is a fully office-based position that combines administration and front-of-house reception duties, making it ideal for someone who enjoys a varied and people-focused role.

You will play a key role in managing Occupational Health cases, supporting the smooth day-to-day running of the service, and ensuring an excellent experience for employees, clients, and visitors.

Key Responsibilities

  • Manage and progress Occupational Health cases in line with agreed service level agreements (SLAs).
  • Action all allocated tasks and respond to customer enquiries received via post, email, and telephone.
  • Liaise regularly with all parties involved in Occupational Health cases.
  • Handle both internal and external enquiries professionally and efficiently.
  • Maintain accurate records and update database systems.
  • Provide reception and front-of-house support, welcoming visitors and ensuring a professional environment.

What We're Looking For

Experience & Knowledge

  • Minimum of 2 years' experience in administration, customer service, or reception.
  • Strong IT skills, including proficiency in Microsoft Office and database systems.
  • Previous experience within an Occupational Health or clinical environment is desirable.
  • Familiarity with clinical terminology would be advantageous.

Skills & Attributes

  • Excellent verbal and written communication skills.
  • Strong organisational skills with great attention to detail.
  • Customer-focused with a commitment to delivering a high-quality service.
  • Reliable, calm, and able to work effectively under pressure.
  • Proactive, solutions-focused, and able to prioritise workload efficiently.
  • Friendly, approachable, and professional when dealing with visitors and colleagues.

Why Join Us?

  • A varied and rewarding role combining administration and reception responsibilities.
  • Supportive team environment with opportunities for professional development.
  • The opportunity to make a real impact on customer experience and service delivery.

We are also proud to share that ExamWorks UK has once again achieved Level 3 Disability Confident Leader status, demonstrating our ongoing commitment to inclusion, diversity, and accessibility in the workplace.

BH1344
IND2

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