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Medical Receptionist jobs in Surrey

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    • 1 Receptionist/care navigators to work 19 hours per week:*.
    • Customer Service experience is essential.
    • Previous experience of working in a GP Practice is…
    • Schedule appointments and manage the dental calendar to optimise patient flow.
    • Strong organisational skills to manage appointments and patient records…
    • They are now looking for Patient Services Advisors to join their friendly and welcoming team on a full time or part time basis.
    • Previous experience as a receptionist is preferable with a medical or healthcare setting, but not essential.
    • Of medical administration: 1 year (preferred).
    • The service operates a patient-centred model, aiming to diagnose and treat patients efficiently while reducing unnecessary follow-up appointments.
    • Scheduling all appointments with the appropriate provider using the booking system.
    • Checking of the priority list regularly to see if any requests can be…
    • A competitive starting salary and the opportunity to increase this through training and development.
    • Opportunity for progression through training.
    • Be available to deal with any patient query that may prove to beyond the ability of the medical receptionist.
    • Improve clinical practices through reflection.
    • Support and potentially participate in aspects of clinical trial administration and coordination, gaining exposure to research activities.
    • Occasional nationwide travel may be required for training and support purposes; all related expenses will be covered by the Company.
    • Coordinating and recording immunisations, medical appointments and visits.
    • Checking and replenishing medical room and first aid supplies.
    • Acting as a first point of contact with patients to book appointments, answer queries and take messages for Consultants.
    • 40 hours per week (Monday to Friday).
    • Familiarity with medical terminology is advantageous but not essential.
    • Manage incoming calls, directing them to the appropriate personnel or department.
    • Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally.
    • At least three years experience in the private medical industry would be preferred, alternatively transferrable skills within a similar industry would be…

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Medical Receptionist/Care Navigator
The Mill Medical Practice
Godalming GU7 1JW
•
Hybrid work
£12.83 an hour
Part-time
Apply now

Job details

£12.83 an hour
Company pension
Part-time
Hybrid work in Catteshall Road, Godalming GU7 1JW

Full job description

The Mill Medical Practice is a highly regarded, friendly practice based in Godalming, Surrey. We provide high quality clinical care to over 17,000 patients, retaining an outstanding rating in our most recent CQC, conducted in November 2025. We are high achievers for Quality and Outcomes Framework, at the end of the last financial year the points we achieved equated to 98.4%. We use EMIS Web, Docman, Lexacom, AccuRx and EPS.

We are a successful training practice with seven partners, and four salaried doctors. We work in a multi-disciplinary team with three paramedics, a nurse practitioner, first contact physiotherapist, GPiMHS, a clinical pharmacist and pharmacy technician. We have excellent administrative, nursing and health care assistant support.

The practice is located in purpose-built premises on the outskirts of Godalming, which we moved into seventeen years ago. We offer a wide range of enhanced services including minor surgery, contraception, and anticoagulation. We offer a hybrid model of access to our patients. We are a member of East Waverley PCN, working alongside four other surgeries.

The ideal candidate should have good people skills, a high standard of written and verbal communication skills, common sense and be a team player. Strong computer skills are essential. Customer Service experience is essential. Previous experience of working in a GP Practice is desirable but not necessary as full training will be given.

You will need to be able to:

· Remain calm and professional in an extremely fast paced and pressurised environment.

· Always maintain patient confidentiality

· Be able to act quickly when assessing patients’ needs.

· Be able to communicate clearly and effectively with the correct person or service.

Some duties of the job include:

· Covering a busy reception desk

· Answering the telephone

· Booking and amending appointments

· Ensuring smooth flow of information between patients/visitors and the relevant practice team member.

· Managing complex queries

· Dealing with prescriptions

· Following practice policies and procedures

We have one position available, as follows:

1 Receptionist/care navigators to work 19 hours per week:

1 x Receptionist

Thursday 8am-7pm

Friday 8am - 5pm

Past applicants need not apply.

Job Types: Part-time, Permanent

Expected hours: 19.0 per week

Benefits:

  • Company pension

Work Location: In person

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