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    • Ensure all clinical areas meet infection control standards.
    • Dispose of clinical waste safely and correctly.
    • Stock and organise clinical materials and supplies.
    • View all Modwena Orthodontics Limited jobs - Burton-On-Trent jobs - Dental Receptionist jobs in Burton-On-Trent
    • Salary Search: Dental Receptionist / Decontamination Assistant salaries in Burton-On-Trent
    • Supporting patients to receive appropriate and timely care through booking appointments and signposting to more appropriate alternative care pathways.
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • Booking appointments and managing patient records.
    • As a Patient Services Team Member, you will be the first point of contact for our patients, playing a key…
    • Access to NHS Discounts via Bluelight (One off small fee every 2 years, see here for more info About Us | Blue Light Card).

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    • Manage the reception area efficiently, including scheduling appointments, handling patient inquiries, and maintaining accurate records.
    • Record accurate data in CRM and clinical systems, maintaining confidentiality.
    • You will coordinate and follow up throughout the patient's journey, from booking…
    • Support patients through every step of their journey, from appointment booking, arrival, making refreshments and prescreening.
    • This role is handle all patient enquiries.
    • Engage with patients in a empathetic and professional manner.
    • Inputting confidential patient notes accurately and…
    • Work closely with clinical staff to support patient flow and coordination.
    • Assist with billing queries and payment procedures.
    • Monitoring and actioning clinical correspondence, discharge summaries, and hospital communications as directed by clinicians.
    • Warm, friendly and genuinely enjoys looking after people.
    • We're looking for someone who loves organisation, enjoys building long-term relationships with clients…
    • Extensive use of GP clinical systems and linked software to update and store data in line with practice policy to ensure records are up to date and available…
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • Responsible for appointment scheduling and other related functions; receiving patients and their families; performing duties consistently and accurately to…

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Job Post Details

Dental Receptionist / Decontamination Assistant - job post

Modwena Orthodontics Limited
Burton-On-Trent DE14 1HA
£10.85 - £12.71 an hour - Part-time

Job details

Pay

  • £10.85 - £12.71 an hour

Job type

  • Part-time

Location

Burton-On-Trent DE14 1HA

Benefits

Pulled from the full job description

  • Company pension

Full job description

We are seeking a reliable and organised individual to join our busy, friendly Specialist Orthodontic practice as a Dental Receptionist / Decontamination Assistant. This dual role involves providing excellent front-of-house service to patients while ensuring the highest standards of cleanliness, sterilisation, and infection control within the practice.

Key Responsibilities:

Reception Duties:

  • Greet patients in a friendly and professional manner
  • Manage appointment bookings and cancellations
  • Answer phone calls and respond to patient enquiries
  • Maintain accurate patient records using dental software systems
  • Handle payments and receipts
  • Liaise with clinicians regarding scheduling and patient needs
  • Ensure the reception area is clean and welcoming

Decontamination Duties:

  • Clean, disinfect, and sterilise dental instruments following HTM 01-05 guidelines
  • Operate and maintain decontamination equipment (e.g., autoclaves, ultrasonic cleaners)
  • Maintain accurate sterilisation and decontamination records
  • Ensure all clinical areas meet infection control standards
  • Dispose of clinical waste safely and correctly
  • Stock and organise clinical materials and supplies

Skills & Requirements:

  • Previous experience in a dental or healthcare setting (preferred but not essential)
  • Knowledge of infection control and cross-contamination procedures (preferred but not essential as full training will be given)
  • Excellent communication and interpersonal skills
  • Strong organisational and multitasking abilities
  • Basic IT skills (experience with dental software is an advantage)
  • Ability to work as part of a team and independently
  • High attention to detail and hygiene standards

Qualifications:

  • Training will be provided for the right candidate

Personal Attributes:

  • Friendly and approachable
  • Reliable and punctual
  • Professional appearance and attitude
  • Calm under pressure

Pay: £10.85-£12.71 per hour

Benefits:

  • Company pension

Work Location: In person

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