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Medical Receptionist jobs in Swadlincote DE11

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    • Manage appointment scheduling, confirmations, and cancellations effectively.
    • Greet patients warmly upon arrival and assist them with the check-in process.
    • View all The Manor Surgery jobs - Nottingham jobs
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    • See popular questions & answers about The Manor Surgery
    • Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
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    • Our team often see patients in their own homes, to support accessibility, and for that reason, we do not have our own reception area.
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    • This role is handle all patient enquiries.
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    • The position is for 20.5 hours per week worked across 4 days with 2 morning shifts and 2 afternoon shifts.
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    • This vital role involves managing patient interactions, scheduling appointments, and ensuring the smooth operation of the front desk.
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Job Post Details

Medical Receptionist - job post

The Manor Surgery
2.8 out of 5 stars
Middle Street, Nottingham NG9 1GA
£12.83 an hour - Permanent, Part-time

Job details

Pay

  • £12.83 an hour

Job type

  • Part-time
  • Permanent

Location

Middle Street, Nottingham NG9 1GA

Benefits

Pulled from the full job description

  • Sick pay
  • Additional leave
  • Company pension
  • Transport links

Full job description

Job Summary
We are looking for an enthusiastic person with previous customer service experience to join our friendly and hardworking reception team based in Beeston, Nottingham.

The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring smooth operations within the practice and enhancing patient experience.

The position is for 27.25 hours a week with the below shifts, with an hourly rate of £12.83.

Monday: 08:00-13:30 (5.5 hours)

Tuesday: 08:00-13:30 (5.5 hours)

Wednesday: 13:30-19:30 (30 min unpaid break) (5.5 hours)

Thursday: 08:00-13:30 (5.5 hours)

Friday: 13:30-18:45 (5.25 hours)

Training and support will be provided for all aspects of this challenging, yet rewarding, role. Salary is £12.83 per hour + NHS Pension + 33 days holiday (including Bank holidays pro rata for part time staff)

Responsibilities

  • Greet patients warmly upon arrival and assist them with the check-in process.
  • Manage appointment scheduling, confirmations, and cancellations effectively.
  • Handle incoming calls and respond to patient queries with professionalism and care.
  • Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
  • Maintain a clean and organised reception area to create a welcoming environment for patients.

The successful candidate will be able to demonstrate the following skills and experience:

  • Previous customer service experience
  • excellent communication skills, both on the telephone and face to face
  • enthusiasm to undertake a variety of tasks
  • able to prioritise tasks and organise their workload
  • attention to detail
  • willing to learn

If you are passionate about providing outstanding service in a medical setting and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Types: Part-time, Permanent

Pay: £12.83 per hour

Benefits:

  • Additional leave
  • Company pension
  • Sick pay
  • Transport links

Education:

  • GCSE or equivalent (required)

Experience:

  • Customer service: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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