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Medical Receptionist jobs in Swadlincote DE12

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    • Manage appointment scheduling, confirmations, and cancellations effectively.
    • Greet patients warmly upon arrival and assist them with the check-in process.
    • View all The Manor Surgery jobs - Nottingham jobs
    • Salary Search: Medical Receptionist salaries in Nottingham
    • See popular questions & answers about The Manor Surgery
    • The position is for 20.5 hours per week worked across 4 days with 2 morning shifts and 2 afternoon shifts.
    • Book and manage patient appointments.
    • To book/amend/cancel appointments on the electronic diary system (experience using JaneApp or similar desirable but not compulsory);
    • Applicants will need the confidence and experience to be able to deliver a high quality front of house reception/admin support service, including.
    • Our team often see patients in their own homes, to support accessibility, and for that reason, we do not have our own reception area.
    • Work collaboratively with clinical teams to support smooth patient flow throughout the hospital/practice.
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    • Receptionist required on a zero hours contract basis for work immediately for a trial probationary period of 8 weeks following which a fixed employment contract…
    • Enjoys interacting with people throughout the day.
    • Booking, amending and confirming appointments.
    • Coordinating closely with consultants and clinicians regarding…
    • Monitoring and actioning clinical correspondence, discharge summaries, and hospital communications as directed by clinicians.
    • The successful applicant will be part of a rota to cover occasional short weekend sessions in addition to normal hours as well as late finish during the week,…
    • You will be responsible for booking appointments and handling patient enquiries, while also maintaining an office that is comfortable and safe for our staff and…
    • Schedule patient appointments and manage EMIS within a GP Practice .
    • Strong organisational skills to manage appointments, records, and other administrative…
    • This vital role involves managing patient interactions, scheduling appointments, and ensuring the smooth operation of the front desk.
    • This role involves handling enquiries, scheduling appointments, managing client records, and maintaining the overall organisation and cleanliness of the…
    • Able to utilise a variety of communication methods to disseminate information to large numbers of people.
    • Aware of the need to adapt communication style and…

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Job Post Details

Medical Receptionist - job post

The Manor Surgery
2.8 out of 5 stars
Middle Street, Nottingham NG9 1GA
£12.83 an hour - Permanent, Part-time

Job details

Pay

  • £12.83 an hour

Job type

  • Part-time
  • Permanent

Location

Middle Street, Nottingham NG9 1GA

Benefits

Pulled from the full job description

  • Sick pay
  • Additional leave
  • Company pension
  • Transport links

Full job description

Job Summary
We are looking for an enthusiastic person with previous customer service experience to join our friendly and hardworking reception team based in Beeston, Nottingham.

The ideal candidate will be the first point of contact for patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring smooth operations within the practice and enhancing patient experience.

The position is for 27.25 hours a week with the below shifts, with an hourly rate of £12.83.

Monday: 08:00-13:30 (5.5 hours)

Tuesday: 08:00-13:30 (5.5 hours)

Wednesday: 13:30-19:30 (30 min unpaid break) (5.5 hours)

Thursday: 08:00-13:30 (5.5 hours)

Friday: 13:30-18:45 (5.25 hours)

Training and support will be provided for all aspects of this challenging, yet rewarding, role. Salary is £12.83 per hour + NHS Pension + 33 days holiday (including Bank holidays pro rata for part time staff)

Responsibilities

  • Greet patients warmly upon arrival and assist them with the check-in process.
  • Manage appointment scheduling, confirmations, and cancellations effectively.
  • Handle incoming calls and respond to patient queries with professionalism and care.
  • Maintain accurate patient records and ensure confidentiality in accordance with data protection regulations.
  • Maintain a clean and organised reception area to create a welcoming environment for patients.

The successful candidate will be able to demonstrate the following skills and experience:

  • Previous customer service experience
  • excellent communication skills, both on the telephone and face to face
  • enthusiasm to undertake a variety of tasks
  • able to prioritise tasks and organise their workload
  • attention to detail
  • willing to learn

If you are passionate about providing outstanding service in a medical setting and possess the necessary skills, we encourage you to apply for this rewarding position as a Medical Receptionist.

Job Types: Part-time, Permanent

Pay: £12.83 per hour

Benefits:

  • Additional leave
  • Company pension
  • Sick pay
  • Transport links

Education:

  • GCSE or equivalent (required)

Experience:

  • Customer service: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Work Location: In person

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