The Mounts Medical Centre is looking for an enthusiastic, friendly and reliable Part-Time Receptionist to join our busy and forward-thinking GP practice.

We are a progressive practice that is embracing new technology and innovative ways of working, including Anima Triage and Anima Docs, alongside our established SystmOne system. We are looking for someone who enjoys working as part of a team, is keen to learn and wants to contribute positively to the ongoing development of our practice.

The role

As a key member of our reception team, you will be one of the first points of contact for our patients. You will provide a professional, welcoming and efficient service while supporting the wider clinical and administrative team.

Your responsibilities will include:

Welcoming and assisting patients in person and by telephone.
Managing appointments and patient queries appropriately.
Using SystmOne for reception and administrative tasks.
Supporting our Anima Triage system and helping patients navigate our modern access pathways.
Assisting clinicians and the wider practice team with administrative tasks.
Processing prescriptions, referrals, correspondence and other routine administrative work as required.
Maintaining confidentiality and following practice policies and procedures.
Providing a calm, helpful and professional service, particularly when the practice is busy.
Working collaboratively with colleagues to ensure patients receive an excellent experience.

What we are looking for

Ideally, you will have:

Previous GP reception or general practice experience.
Knowledge and experience of SystmOne.
Excellent communication and interpersonal skills.
A friendly, approachable and professional manner.
Good IT skills and confidence in learning new systems.
The ability to work accurately and efficiently in a busy environment.
A flexible, positive and team-focused approach.
Good organisational skills and attention to detail.
The ability to deal sensitively and professionally with patients and confidential information.

Experience with Anima Triage or Anima Docs would be advantageous but is not essential.

Training and development

We recognise that the right attitude and willingness to learn are just as important as previous experience.

Full training and support will be provided on our systems and processes, including Anima Triage, Anima Docs and SystmOne where required.

This is an excellent opportunity for someone who wants to develop their skills within a modern, innovative and forward-looking GP practice.

Why join The Mounts Medical Centre?

We are committed to developing a practice where technology supports our staff, improves patient access and enables our clinical teams to work effectively.

You will be joining a supportive team where your contribution is valued and where there are opportunities to learn, develop and become involved in the continuing improvement of the practice.

If you are positive, hardworking, patient-focused and enthusiastic about modern general practice, we would love to hear from you.

To apply: Please submit your CV and a brief covering statement outlining your relevant experience and why you would like to join The Mounts Medical Centre

Pay: £13.00 per hour

Expected hours: No less than 25.0 per week

Benefits:

On-site parking

Work Location: In person

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