Medical Receptionist jobs in Swineshead

Putting patients first is at the heart of what we do at Billinghay Medical Practice. Do you share the same values? Then this exciting opportunity may be just what you are looking for.

Here at Billinghay Medical Practice, we have an exciting opportunity for a Medical Secretary to join the team. We are looking for the right candidate to work 16 hours a week, on a Thursday and Friday.

The ideal candidate will have previous medical secretary experience in a medical environment. However, full training will be provided.

Interviews are due to take place week commencing 20th July 2026.

We are a forward thinking Practice, always putting patient medical care at the forefront of every decision. We are routinely in the top 10 for patient satisfaction in Lincolnshire.

Main duties of the job

As a Medical Secretary you will provide comprehensive administrative and secretarial support to the clinical team. Duties include processing referrals, managing clinical correspondence, typing and distributing letters, maintaining accurate patient records, liaising with hospitals and external healthcare providers, handling enquiries, and ensuring all work is completed in accordance with confidentiality requirements and practice procedures.

About us

Billinghay Medical Practice is a rural and caring practice which provides a range of services for the 5,200 patients who are registered with us.

We have a skilled and experienced team comprising of 3 GPs, 3 Nurse Practitioners, Paramedic Practitioner, Clinical Care Co-ordinator and an excellent nursing team. Alongside these we have a highly motivated and competent Reception / Administration and Dispensary teams.

We strive to ensure every patient receives excellent medical services from all members of staff within the Practice. We treat all patients and staff with dignity, independence, respect and honesty in an environment that is accessible, safe and friendly.

Job description

The successful candidate will project a positive and friendly image to all patients and other visitors, while dealing with queries in a professional, courteous and efficient way, ensuring a high-level of service is delivered at all times. They will process all referrals in a timely manner ensuring a attention to detail.

Duties and Responsibilities:

The following are the core responsibilities of a Medical Secretary. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

To provide an efficient audio, copy typing and word processing service for the clinical team and other colleagues as required. This includes typing letters, reports, referrals, minutes in an accurate and quality manner

Liaising with external agencies such as hospitals and community services, ensuring referrals are processed efficiently

Processing Insurance Medical Reports, Patient forms following completion by GPs

Liaising with external agencies such as hospitals and community services,

ensuring referrals are processed correctly.

Dealing with all tasks/notifications/MS teams from clinicians or patients regarding

any aspect of secondary care referrals and tests. Chasing appointments, results,

referrals as required. Checking Care Portal for up to date information to support

clinicians.

Answer incoming phone calls regarding referrals, hospital tests or enquiries from

secondary care, dealing with the callers request appropriately

Ensure all private work is completed, invoiced and tracked on the spreadsheet

Actioning all relevant incoming email

Answer all secretary AMGP requests

Complete all assigned tasks

Ensure outstanding queries are explained and handed over to the next shift

Person Specification

Experience

Essential

• Experience as a medical secretary in a medical setting or
• An experienced administrator in a GP Practice

Desirable

• Experience working as a medical secretary in a GP Practice
• Experience of using SystmOne our clinical system

Skills

Essential

• Excellent Communication skills (both written and oral)
• Strong IT skills
• Effective time management and able to plan and organise own workload
• Ability to work as a team member and autonomously
• Problem solving & analytical skills
• Ability to follow policy and procedure

Desirable

• Knowledge of medical terminology

Qualifications

Essential

• GCSE grade A to C in English and Maths

Desirable

• Typing qualification or competent using Microsoft Office

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Pay: £12.80 per hour

Work Location: In person