Medical Receptionist jobs in Swineshead

Location: Treeline Dental Group (This role will be across our two Sleaford practices)

Position: Full-Time

At Treeline Dental Group, we believe that the perfect dental visit starts long before the dentist enters the room. We are looking for a Clinic Receptionist who can blend the high-touch service of a luxury retail environment with the clinical care and empathy of a leading dental practice.

If you are a highly organised "people person" who thrives on making others feel welcome and cared for, we want to meet you.

The Role

As our Clinic Receptionist, you are the face of our practice. You won't just be "sitting at a desk"—you will be managing the flow of the day, ensuring our front of house area is inviting, and acting as a concierge for our patients.

Key Responsibilities:

• The Warmest Welcome: Greet every patient with a genuine smile, managing the check-in/out process with grace and efficiency.
• Retail & Wellness Management: Curate and manage our front-of-house oral care retail section, offering product advice (on electric brushes, whitening kits, etc.) to enhance patient home care.
• The "Concierge" Experience: Coordinate appointments and follow-ups, ensuring the schedule runs like clockwork while keeping patients informed and comfortable.
• Patient Advocacy: Calm the nerves of anxious patients and clearly explain treatment plans or financing options with transparency and empathy.
• Aesthetic Excellence: Maintain a "five-star hotel" standard for the reception and waiting lounge areas.

Who You Are

• The Ultimate Communicator: You have a "hospitality first" mindset. You can turn a phone inquiry into a lifelong patient.
• Retail Savvy: You have experience in retail, hospitality, or a spa environment and understand how to present products and services beautifully.
• Empathetic: You understand that dental visits can be stressful for some, and you take pride in being a calming presence.
• Tech-Fluent: Comfortable with (or eager to learn) dental software and digital communication tools.

Why Join Us?

At Treeline Dental Group, we aren’t just a dental practice; we are a center for clinical excellence. When you join our front-of-house team, you are joining a culture that celebrates success and invests in its people.

• Award-Winning Team: Work alongside a group of industry-recognised professionals who are passionate about what they do. We take pride in our reputation and celebrate our wins together.
• A Commitment to Excellence: We are deeply committed to delivering the highest quality care, giving you the confidence to represent a brand you can truly be proud of.
• State-of-the-Art Environment: Say goodbye to clunky paper files and outdated systems. Our practice is fully digital, utilising cutting-edge workflows that make your job smoother and the patient experience seamless.
• Career Growth: We value ambition. We provide ongoing training to ensure you stay at the forefront of dental patient coordination and retail trends.

How to Apply

Please send your CV and a brief note telling us about a time you went "above and beyond" to make a customer or patient feel special.

Pay: £12.71-£13.28 per hour

Work Location: In person