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Medical Receptionist jobs in Tottenham

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    • Coordinate patient appointments and ensure timely follow-up on care plans.
    • Excellent communication skills, both written and verbal, with a focus on customer…
    • Support and potentially participate in aspects of clinical trial administration and coordination, gaining exposure to research activities.
    • Liaise with clinical teams regarding investigations, admissions and appointments.
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    • On occasions, you must be able to handle irate callers, be able to calm them down and help to resolve their issues.
    • You must be customer focused.
    • Read code (clinical coding system) into the patient record, important information from hospital outpatient letters, discharge summaries, hospital tests, letters…
    • This is a hands-on, patient-facing role where you will guide people through their longevity journey, from first contact through to treatment and beyond.
    • Manage patient appointments efficiently, balancing scheduling needs and patient preferences.
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    • Scheduling all appointments with the appropriate provider using the booking system.
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    • Coordinate private appointments and treatment plans.
    • Dental receptionist: 1 years (required).
    • Dental receptionist: 1 year (required).
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    • Previous experience as a receptionist is preferable with a medical or healthcare setting, but not essential.
    • Of medical administration: 1 year (preferred).
    • Booking and amending appointments, answering the phone, updating patient records.
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    • Liaising with clinical teams, using the computerised clinical system and a high volume of call handling are an every day part of the job.
    • Handling patient enquiries and supporting them through their journey.
    • Managing appointments and keeping the diary running smoothly.
    • Familiarity with medical terminology is advantageous but not essential.
    • Manage incoming calls, directing them to the appropriate personnel or department.

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Healthcare Coordinator
The Red House Surgery
124 Watling Street, Radlett WD7 7JQ
£12.71 - £13.00 an hour
Part-time, Permanent
Apply now

Job details

£12.71 - £13.00 an hour
Employee discount, Company pension, Free flu jabs, On-site parking
Part-time, Permanent
Monday to Friday
124 Watling Street, Radlett WD7 7JQ

Full job description

Overview
We are seeking a dedicated and detail-oriented Healthcare Coordinator to join our team. The ideal candidate will play a crucial role in ensuring the smooth operation of our healthcare services, providing support to both patients and healthcare professionals. This position requires strong organisational skills and the ability to manage multiple tasks efficiently within an office environment.

Duties

  • Coordinate patient appointments and ensure timely follow-up on care plans.
  • Maintain accurate patient records and documentation in compliance with healthcare regulations.
  • Liaise with healthcare providers, patients, and insurance companies to facilitate communication and resolve issues.
  • Assist in the development and implementation of healthcare programmes and initiatives.
  • Manage office supplies and equipment, ensuring a well-organised workspace.
  • Provide administrative support including answering calls, responding to emails, and managing correspondence.
  • Monitor patient feedback and assist in improving service delivery based on insights gathered.

Experience

  • Previous experience in a healthcare or administrative role is preferred.
  • Strong organisational skills with the ability to manage time effectively and prioritise tasks.
  • Excellent communication skills, both written and verbal, with a focus on customer service.
  • Proficiency in office software applications (e.g., Microsoft Office Suite) is essential.
  • A proactive approach to problem-solving with a keen eye for detail.

If you are passionate about improving patient care and have the necessary skills to thrive in a fast-paced environment, we encourage you to apply for this rewarding opportunity as a Healthcare Coordinator.

The job entails finishing at 6:30PM - Monday to Friday

Pay: £12.71-£13.00 per hour

Benefits:

  • Company pension
  • Employee discount
  • Free flu jabs
  • On-site parking

Work Location: In person

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