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Medical Receptionist jobs in Tower Hamlets

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    • To call patients to book initial appointments, Theatre and arrange follow up appointments.
    • To answer incoming calls in a professional manner and providing an…
    • They will be required to handle all telephone, email and social media enquiries from potential clients.
    • They should be organised and maintain a firm handle of…
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    • Booking and amending appointments, answering the phone, updating patient records.
    • Supporting the Practice Manager and clinical team with the smooth running of…
    • Acting as a first point of contact with patients to book appointments, answer queries and take messages for Consultants.
    • 40 hours per week (Monday to Friday).
    • Schedule patient appointments in accordance & effectively managing the diaries of our clinical team; all through our software system, Dentally.
    • Confident carrying out both clinical nursing and reception duties.
    • If you are an experienced GDC-registered Dental Nurse who enjoys both clinical and patient-…
    • Coordinate patient appointments and ensure timely follow-up on care plans.
    • Excellent communication skills, both written and verbal, with a focus on customer…
    • Scheduling all appointments with the appropriate provider using the booking system.
    • Checking of the priority list regularly to see if any requests can be…
    • Read code (clinical coding system) into the patient record, important information from hospital outpatient letters, discharge summaries, hospital tests, letters…
    • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and…
    • We are looking for someone who can make a great first impression and is comfortable working across both reception and clinical areas.
    • Has a natural passion for helping people and delivering exceptional customer care.
    • 5 working days per week, including 2 Saturdays per month.
    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • Managing appointments, cancellations, and diary scheduling efficiently.
    • Supporting the dental team to ensure the smooth running of the practice.
    • Minimum 2 years of experience as a receptionist or front-of-house within a beauty, spa, or aesthetic clinic.
    • Beauty clinic: 2 years (required).

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Cora Health logo
Patient Administrator - Bank
Cora Health
·
2.9
Unit 3, Brentside Executive Centre, Great West Road, Brentford
£12.71 an hour
Apply on company site

Job details

£12.71 an hour
Unit 3, Brentside Executive Centre, Great West Road, Brentford

Full job description

Patient Administrator
Location: West London Clinic, Brentside Executive Centre, Great West Rd, Brentford TW8 9DR
Contract Type: Bank – days & evening shifts available across Monday to Sunday. Clinic working hours between 7am - 10pm
Salary: £12.71 per hour

Connect Health and Healthshare have come together as one organisation - Cora Health - combining our decades of experience in providing healthcare services on behalf of the NHS


About the role

We are looking for a responsible Patient Administrator to provide an efficient and effective bookings administrative service. For this role, you should be able to handle medical information discretely. Our ideal candidate will have experience in the medical sector however this is not essential.


What you’ll be doing

The Patient Administrator duties include but are not limited to:

  • To provide an efficient and effective bookings service for public and independent health care services, prioritising workload in accordance with business need.
  • To ensure all work is undertaken to the highest standard and in accordance with the Key Performance Indicators as specified within the respective underpinning contract. This will include the management of all administrative tasks and reports.
  • To answer incoming calls in a professional manner and providing an excellent level of service to patients
  • To call patients to book initial appointments, Theatre and arrange follow up appointments
  • To be fully competent in the use of Soliton, System One, ERS, IEP and Patient Portal
  • Provide front-of-house cover as required, delivering exceptional customer service, managing enquiries efficiently and ensuring a friendly, professional and welcoming environment for patients, visitors and staff at all times.

Who we’re looking for

You’re a natural communicator with a passion for attention to detail. You’ll be able to work as part of a team and on your own initiative and have a good working knowledge of Microsoft packages. You’ll also have have a flexible working approach.


We are Cora Health

Cora is a leading provider of community healthcare services in the UK. We deliver MSK (musculoskeletal) services,
diagnostic imaging, day-case surgery, physiotherapy, rehabilitation, podiatry, persistent pain management, mental health, orthopaedic and rheumatology services.

We want everyone to have the opportunity to thrive. We help people help themselves, to get back to their best or to simply find a new way forward.

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