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Medical Receptionist jobs in Wandle Valley CR4

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    • Supporting the smooth day-to-day running of both the clinical and front-of-house areas.
    • Veterinary Receptionist: 2 years (required).
    • Greeting patients, managing appointments, visits, and telephone consultations.
    • Supporting clinical staff and colleagues with general administrative tasks.
    • View all Cheam Family Practice jobs - Sutton jobs - Receptionist jobs in Sutton
    • Salary Search: Receptionist (Temporary - Maternity Cover) salaries in Sutton
    • Communicate clearly with patients about treatment plans, post-care instructions, and answer any questions they may have.
    • Expected hours: 38.0 per week.
    • The role will focus on helping patients navigate healthcare services, coordinating appointments, supporting care plans, improving patient engagement, and…
    • In this vital role, you will be the first point of contact for patients and visitors, managing appointments, handling administrative tasks, and ensuring smooth…
    • Their clinical and academic experience means that they are perfectly placed to practice within their full scope and also perfectly placed to ensure that they…
    • Book patient appointments and procedures within the clinic booking system providing an excellent patient service via the telephone and email.
    • Make appointments for hospital transport, ambulance and interpreters when required.
    • Ensure Team tasks in clinical system promptly actioned.
    • Booking and managing patient and client appointments.
    • Training and support to get you up to speed.
    • Previous admin or receptionist experience (healthcare…
    • Your role will include greeting patients, answering calls, booking, confirming and rescheduling appointments, updating patient records, taking payments,…
    • Performing a range of administrative duties including scanning and coding of clinical letters, patient registrations, verifying online requests, monitoring the…
    • Patient contact - greeting and processing appointments;
    • They must provide the highest level of customer service to patients and have the ability to problem…
    • Preferably knowledge of EMIS web clinical system (although training can be provided).
    • We have high levels of patient satisfaction and our patients see a named…
    • Patients and their relatives can be nervous or upset when they visit the clinic so as a receptionist, you may have to calm them down or reassure them.
    • Answering phones and booking and cancelling appointments.
    • Answering general enquiries at the reception desk, explaining procedures, receive and hand out repeat…

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Veterinary Receptionist and Care assistant
Banstead Village Veterinary Surgery
170a HIGH STREET
£27,900 - £33,280 a year
Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

£27,900 - £33,280 a year

Job type

Full-time

Benefits

Pulled from the full job description
Employee discount
Company pension
Private medical insurance

Full job description

We are looking for a friendly, organised and compassionate Veterinary Receptionist / Veterinary Care Assistant to join our busy practice.

This varied role involves helping to cover Reception and being part of our front-of-house team, while also providing a helping hand to our clinical team out back. It is ideal for someone who enjoys client care, animal handling and working as part of a supportive veterinary environment.

What you’ll be doing

  • Welcoming clients and their pets in a warm, professional and reassuring manner.
  • Managing appointment bookings, telephone enquiries, client communications and general reception administration.
  • Supporting clear communication between clients, vets, nurses and the wider practice team.
  • Assisting with patient handling, preparation and general animal care as part of the VCA element of the role.
  • Helping to maintain high standards of cleanliness, organisation and infection control across the practice.
  • Supporting the smooth day-to-day running of both the clinical and front-of-house areas.

What we’re looking for

  • A confident, approachable and professional communicator.
  • Someone who can stay calm, organised and helpful in a busy practice environment.
  • A team player who enjoys supporting both clients and colleagues.
  • Comfortable working around animals and assisting with basic patient care tasks.
  • Previous veterinary, animal care, reception or customer service experience
  • The right attitude and willingness to learn are important in this diverse role.

Pay: £27,900.00-£33,280.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Private medical insurance

Experience:

  • Veterinary care assistant: 1 year (required)
  • Veterinary Receptionist: 2 years (required)

Work Location: In person

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