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Medical Receptionist jobs in Watford

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    • Patient Liaison: Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.
    • Deliver an excellent patient experience including patient enquiries, telephone calls, emails, receiving and managing patient arrivals and booking of…
    • Each weekday during working hours, there is at least one ENT specialist present in clinic allowing same day appointments to patients who need to see a…
    • Deal with patient queries on the telephone eg regarding referrals and appointments.
    • Action all message, visits and information for clinical staff as appropriate…
    • We're looking for someone who is naturally positive, loves communicating with people, enjoys being creative, and takes pride in delivering exceptional service.
    • Process payments and handle administrative tasks with precision.
    • Previous experience in a customer service or receptionist role is desirable.
    • You’re the kind of person who makes people feel instantly welcome, whether it’s through a friendly smile, a cheerful chat, or simply putting them at ease in a…
    • Efficient diary management and appointments booking.
    • Dental receptionist: 2 years (required).
    • Be the first point of contact for patient enquires.
    • Working closely with the clinical team to ensure the smooth running of the practice.
    • Minimum of 2-3 years' experience in a dental reception or administrative…
    • Working closely with the Practice Manager and our clinical team, you will help ensure the efficient day-to-day running of the clinic while delivering an…
    • Good customer service & communication skills essential to manage patients, co-ordinate appointments & manage treatment plans.
    • Job Types: Full-time, Part-time.
    • Handling patient enquiries and supporting them through their journey.
    • Managing appointments and keeping the diary running smoothly.
    • Make appointments for hospital transport, ambulance and interpreters when required.
    • Ensure Team tasks in clinical system are promptly actioned.
    • This is a challenging role which requires excellent communication and computer skills, if you work well as part of a team and cope well under pressure please…
    • This role is ideal for someone who enjoys helping people, has excellent customer service skills and takes pride in keeping things organised.

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Job Post Details

Dental Receptionist - job post

Kings Road Dental Practice
Berkhamsted HP4 3BD
From £13 an hour - Permanent, Full-time

Job details

Pay

  • From £13 an hour

Job type

  • Permanent
  • Full-time

Location

Berkhamsted HP4 3BD

Benefits

Pulled from the full job description

  • Company pension
  • Company events

Full job description

Join our team today! We are excited to offer an amazing opportunity to join our growing team as a full-time dental receptionist. We are seeking an experienced individual with a professional demeanour and a growth mindset, to contribute to our practice's success.

Responsibilities:

  • Diary Management: Efficiently manage appointment schedules for the clinicians.
  • Patient Liaison: Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.
  • Payment Handling: Process payments accurately and efficiently, ensuring proper documentation.
  • Phone Management: Answer and direct phone calls professionally, maintaining a courteous and helpful demeanour.
  • Patient Journey: Ensure a seamless experience for patients from arrival to departure, addressing any queries promptly.
  • Administrative Support: Assist with various administrative tasks as needed to support the smooth operation of the dental practice.

Requirements:

  • Experience: Prior experience in a dental receptionist role is essential.
  • Communication Skills: Excellent communication and interpersonal skills, with a friendly and approachable manner.
  • Excellent spoken and written English with strong communication skills.
  • Professional, confident and personable manner, both in person and over the phone.
  • Organisational Skills: Strong organisational and multitasking abilities, with a keen eye for detail.
  • Customer Service: Commitment to providing exceptional customer service to patients.
  • Team Player: Ability to work effectively as part of a team in a fast-paced environment.

In return you'll receive the following benefits:

  • Quarterly bonus based on practice performance
  • Birthday off paid (if it falls on a working day)
  • Paid company events

Only shortlisted candidates will be contacted for further consideration. No sponsership can be offered for this role.

Job Types: Full-time, Permanent

Pay: From £13.00 per hour

Benefits:

  • Company pension

Experience:

  • Dental Receptionist: 2 years (required)

Work Location: In person

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