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Medical Receptionist jobs in Watford Station

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    • The successful candidate will be the first point of contact for our patients, providing excellent customer service while managing appointments, patient…
    • The successful candidate will be responsible for providing excellent customer service, scheduling appointments, managing patient records, and carrying out a…
    • Duties include answering telephone calls, booking and managing appointments, greeting and checking in patients, and contacting patients who are due to be seen.
    • Day to day duties include call handling, making appointments, processing prescription requests, managing referrals and acting on emails from patients and health…
    • Your regular duties in this role will be dealing with telephone, face to face and electronic enquiries, booking and/or amending patient appointments and home…
    • Arrange patient charts for next day appointments.
    • Move patients through appointments as scheduled.
    • Enter all relevant patient information into data system.
    • Patient Liaison: Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.
    • Has prior experience working within a GP practice.
    • Manage our website and ensure patient information is clear, accessible and up to date.
    • To ensure the scheduling is carried out efficiently enabling the Care Assistants to spend the allocated care time with each Client and to allow for travel time.
    • Update departmental time sheets and enter workforce hours on Kronos/Workday/relevant electronic system.
    • This role may be subject to the Rehabilitation of…
    • Team collaboration — Liaise closely with our clinical team to ensure smooth patient flow and a great experience for everyone.
    • £14.00-£15.00 per hour.
    • Full-time, permanent role (40 hours).
    • This role will primarily be on incoming calls with the occasional shift on reception desk.
    • You’ll handle day-to-day reception duties, bookings, prescriptions, and general admin - plus occasional scanning and clinical coding cover.
    • Booking and coordinating appointments efficiently.
    • Managing patient care communication before and after appointments.
    • Dental receptionist: 1 year (required).
    • Good customer service & communication skills essential to manage patients, co-ordinate appointments & manage treatment plans.
    • Job Types: Full-time, Part-time.

Job Post Details

Dental Receptionist/Administrator - job post

Laurel Cottage Dental Practice
57 High Street, Hemel Hempstead HP3 0HP
£27,000 - £37,500 a year - Permanent, Full-time, Part-time upon request
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £27,000 - £37,500 a year

Job type

  • Part-time upon request
  • Permanent
  • Full-time

Location

57 High Street, Hemel Hempstead HP3 0HP

Benefits

Pulled from the full job description

  • Sick pay
  • Free parking
  • Company pension
  • Private medical insurance

Full job description

Dental Receptionist / Administrator

We are looking for an experienced, friendly and organised Dental Receptionist to join our supportive team.

The successful candidate will be the first point of contact for our patients, providing excellent customer service while managing appointments, patient enquiries and day-to-day administration.

Previous dental reception experience is essential, and dental nursing experience would be an advantage.

This role also includes supporting practice compliance and carrying out regular CQC audits to help maintain the highest standards of patient care.

Key Responsibilities

Managing appointments, recalls and patient communications

Welcoming patients and delivering excellent customer service

Handling payments and maintaining accurate records

Supporting the clinical team and smooth daily operations

Completing CQC audits and assisting with compliance activities

Providing occasional nursing support if suitably qualified

Skills & Experience

Previous dental reception experience essential

Excellent communication and organisational skills

Positive attitude and strong team-player mentality

Experience with SOE Exact preferred

Dental nursing experience and CQC knowledge desirable

If you are motivated, professional and enjoy working as part of a close-knit team, we would love to hear from you.

Pay: £27,000.00-£37,500.00 per year

Benefits:

  • Company pension
  • Free parking
  • Private medical insurance
  • Sick pay

Work Location: In person

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