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Job Post Details

Aesthetic Clinic Receptionist for famous Harley Street Clinic - job post

Dr Elif Harley Street Clinic
54 Harley Street, London W1G 9PZ
From £17 an hour - Permanent, Full-time

Job details

Pay

  • From £17 an hour

Job type

  • Permanent
  • Full-time

Location

54 Harley Street, London W1G 9PZ

Benefits

Pulled from the full job description

  • Employee discount
  • Health & wellbeing programme

Full job description

Overview
We are currently in search of a dynamic and motivated Receptionist to join the Dr Elif Clinic team based in Harley Street.

Responsibilities

  • Engaging in meaningful conversations to discern their needs and preferences.
  • Educate leads about our comprehensive range of aesthetic services, treatments, procedures, and courses, emphasizing the associated benefits and addressing any concerns.
  • Effectively communicate the unique value proposition of our clinic, customizing your approach based on each lead's specific requirements.
  • Maintain accurate and detailed records of interactions, appointments, and follow-ups using our CRM system.
  • Collaborate closely with the clinic's marketing and operations teams to stay informed about the latest services, promotions, and offerings.
  • Deliver exceptional customer service, ensuring a positive experience for all leads, clients, and visitors.
  • Consistently achieve and surpass sales targets and performance metrics.
  • Proven sales experience, preferably in the aesthetics or healthcare industry.
  • Exceptional communication and interpersonal skills, with the ability to build rapport and establish trust with potential clients.
  • Strong persuasive and negotiation skills, coupled with a genuine passion for assisting clients in achieving their aesthetic goals.
  • High level of professionalism, representing the clinic's brand and values effectively.
  • Organized and detail-oriented, with the ability to manage multiple tasks and prioritize effectively.
  • Flexibility and adaptability, with a willingness to take on additional responsibilities as needed.
  • Previous experience in front-of-house management or customer service is advantageous.

Benefits:

  • Competitive base salary and an attractive bonus/commission structure.
  • Ongoing training and professional development opportunities.
  • Access to a supportive and collaborative team environment.
  • Opportunities for career advancement within the company.

This role offers an engaging environment for individuals eager to contribute to a professional team while honing their administrative skills. We welcome applicants who are organised, proactive, and committed to delivering outstanding service.

Job Types: Full-time, Permanent

Pay: From £17.00 per hour

Expected hours: 32.0 – 40.0 per week

Benefits:

  • Employee discount
  • Health & wellbeing programme

Application question(s):

  • Are you able to work on Saturdays?

Experience:

  • AESTHETIC CLINIC RECEPTIONIST: 2 years (required)

Work Location: In person

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