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Medical Receptionist jobs in Watford WD18

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    • *Book, amend and cancel appointments using the clinical system.
    • *Experience using EMIS Web or another NHS clinical system.
    • Job Type: Full-time, Permanent.
    • View all Garston Clinic WD25 9GP jobs - Garston jobs
    • Salary Search: Medical Receptionist salaries
    • Supporting the clinical team to ensure smooth day-to-day running.
    • Booking and managing appointments efficiently.
    • Greeting patients and managing the front desk.
    • Previous experience in a receptionist or customer service role (dental/medical experience is a plus).
    • Supporting the clinical team with administrative tasks.
    • Check patients in for their appointments accurately and promptly, notifying the clinical team of patient arrivals.
    • APPOINTMENT MANAGEMENT AND DIARY*.
    • We have a great team of staff and need a good receptionist to complete the team.
    • GDC registration would be a big bonus but is not essential.
    • Friendly, approachable, and genuinely enjoys helping people.
    • Ability to handle sensitive and confidential information with discretion.
    • Coordinate incoming instructions, deadlines, appointments and correspondence relating to medical-legal cases.
    • Consultation, surgical and hospital administration…
    • A team player with ability to work on own initiative.
    • Managing all incoming calls/visitors to the service.
    • The home will also support individuals transitioning…
    • We're looking for someone who is naturally positive, loves communicating with people, enjoys being creative, and takes pride in delivering exceptional service.
    • Support administrative tasks such as data entry, scheduling appointments, and managing correspondence.
    • Liaise with reception Lead/ duty doctor in the case of…
    • Answer incoming phone calls and direct them to the appropriate person or department.
    • Ensuring the clinic is neat and tidy and every room is ready for the next…
    • Welcoming patients on arrival and checking them in for appointments.
    • Walking patients through pre-op instructions, answering questions, and easing any nerves.
    • Ensure all customers have the correct paperwork to support their visit - appointment packs (where applicable), clinical file preparation and consent forms.
    • You will be expected to oversee the efficient daily operations of the ward by delivering comprehensive support services to the nursing and clinical teams.
    • Booking, cancelling, and rearranging appointments.
    • Afternoon shifts (13.30pm to 18.30pm but exact hours to be confirmed).

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Job Post Details

Medical Receptionist
Garston Clinic WD25 9GP
Garston WD25 9GP
£12.71 an hour
Full-time
Apply now

Job details

£12.71 an hour
Annual leave, Company pension
Full-time
Monday to Friday
Garston WD25 9GP

Full job description

Job Type: Full-time, Permanent

Hours: Monday to Friday, working on a rota covering the practice opening hours of 8:00 am to 6:30 pm, with participation in an extended hours rota as required.

Salary: Competitive, depending on experience.

Join Our Friendly Team

Garston Medical Centre is a busy, patient-focused GP practice providing high-quality primary care to our local community. We are looking for an enthusiastic, organised and compassionate Receptionist to join our dedicated administrative team.

As the first point of contact for our patients, you will play a vital role in delivering an excellent patient experience while supporting our clinicians and ensuring the smooth day-to-day running of the practice.

Key Responsibilities

*Welcome patients and visitors in a professional and friendly manner.

*Answer telephone calls promptly and deal with enquiries efficiently.

*Book, amend and cancel appointments using the clinical system.

*Register new patients and maintain accurate patient records.

*Process repeat prescription requests in accordance with practice procedures.

*Signpost patients to the most appropriate service or healthcare professional.

*Manage incoming correspondence and electronic requests.

*Handle confidential patient information in accordance with GDPR and NHS guidelines.

*Support the wider practice team with general administrative duties.

About You

We are looking for someone who has:-

*Excellent communication and interpersonal skills.

*Outstanding customer service skills with a caring and empathetic approach.

*The ability to remain calm and professional in a busy environment.

*Good organisational skills and attention to detail.

*Strong IT skills and the ability to learn new systems quickly.

*The ability to work effectively both independently and as part of a team.

*A flexible approach to working hours to support the practice rota.

Desirable

*Previous experience working in a GP surgery, NHS or healthcare setting.

*Experience using EMIS Web or another NHS clinical system.

*Knowledge of NHS appointment systems and patient pathways.

What We Offer

*A friendly, supportive and experienced team.

*Full induction and ongoing training.

*Opportunities for professional development.

*NHS Pension Scheme (subject to eligibility).

*Generous annual leave entitlement.

*A rewarding role making a real difference to patient care.

How to Apply

If you enjoy working with people, thrive in a busy environment and are passionate about providing excellent customer service, we would love to hear from you.

Please apply via Indeed with your CV and a short covering letter explaining why you would like to join the team at Garston Medical Centre.

Applications will be reviewed as they are received, and we reserve the right to close this vacancy early should sufficient suitable applications be received.

Pay: £12.71 per hour

Application question(s):

  • Emis Trained/Worked within the the NHS

Work Location: In person

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