Medical Receptionist jobs in Weavers

Dental Receptionist – NHS & Private Practice

Woodford Green, IG8 9PF
£14-£15 per hour, depending on experience
Permanent | 3-4 days per week (Tues, Thurs, Fri are mandatory, Wed negotiable) + 1 Saturday per month

Opening hours:

Tuesday, Thursday & Friday: 8:30am–5:00pm
Wednesday: 8:30am–7:00pm
Plus one Saturday per month on rota

We are a well-established mixed NHS and private dental practice in Woodford Green looking for a warm, organised and professional Dental Receptionist to join our team.

For us, reception is much more than answering the telephone and booking appointments. You'll be an important part of the patient journey and the first impression of our practice. We're looking for someone who genuinely enjoys helping people, communicates confidently and can keep things running smoothly in a busy clinical environment.

We place a strong emphasis on ethical dentistry, excellent patient care and creating a professional, positive patient experience.

The role

You'll work closely with our dentists, hygienists and wider practice team to:

• Welcome patients and manage their experience from arrival through to checkout
• Manage telephone enquiries, appointments, confirmations and diary changes
• Process payments and complete daily reception/cashing-up procedures
• Maintain accurate patient records, recalls and follow-up communications
• Handle NHS and private administration, including referrals
• Communicate effectively with the clinical team to keep sessions running smoothly
• Help maintain an organised, professional and welcoming front-of-house environment

About you

We're looking for someone who is:

• Warm, confident and professional with excellent communication skills
• Highly organised with strong attention to detail
• Comfortable multitasking and remaining calm in a busy environment
• Confident using computers and learning new systems
• A dependable team player with a positive, patient-focused approach
• Able to adhere to protocols and systems

Dental reception experience is desirable but not essential. Experience within a mixed NHS/private practice and knowledge of SOE (Software of Excellence) would be particularly advantageous.

We are also happy to consider candidates with strong reception, administration, healthcare, hospitality or customer-service experience who are keen to develop within dentistry.

What we offer

• £14-£15 per hour, depending on experience
• Permanent 3-4 day working week
• Supportive, friendly and professional team
• Training and ongoing professional development (courses paid for)
• Opportunities to grow within an established dental practice
• Employee wellness programme
• Discounted dental treatment
• An ethical, patient-focused working environment where high standards of care and professionalism matter

Start date: ASAP

If you're personable, organised and take pride in giving people an excellent experience, we'd like to hear from you.

Apply with your CV today.

Pay: £14.00-£15.00 per hour

Expected hours: 33.5 – 41.5 per week

Benefits:

• Company events
• Employee discount
• Employee mentoring programme
• Free parking
• On-site parking

Application question(s):

• Do you have any experience with SOE (software of excellence)? If not, which dental software have you used?
• What is your notice period, if you are currently in employment?
• Please note, we CANNOT provide visa sponsorship at this time. Please confirm that you do not require this at the time of application.
• In a couple of sentences, please tell us why we should shortlist you (what will you bring to the team?) We look forward to getting in touch with you.
• Please let us know your location and how to plan on commuting to the practice. (We would suggest a maximum commute of 45mins is manageable. More than this, and in our experience, it can become unsustainable long term. Please bear this in mind when applying for this role)

Experience:

• DENTAL : 1 year (preferred)

Work Location: In person