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Medical Receptionist jobs in Weeping Cross

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    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • Work collaboratively with clinical teams to support smooth patient flow throughout the hospital/practice.
    • If you are an experienced veterinary receptionist who…
    • Register patients for online services to access their records/order prescriptions/book and cancel appointments.
    • GP receptionist: 1 year (preferred).
    • Supporting the clinical team with patient records, billing and administrative tasks.
    • Managing consultations, surgical admissions and discharge appointments.
    • Organise appointments, meetings, and training schedules.
    • Ability to maintain confidentiality and handle sensitive information.
    • Attention to detail and accuracy.
    • Answering incoming calls and booking appointments.
    • We have a fantastic opportunity in a very busy clinic working 4 full days a week and the occasional…
    • Booking appointments, managing utilisation and organising the diary for multiple clinicians.
    • Assist patients with any queries they may have.
    • The role entails mainly dealing with booking appointments and dealing with patient queries on the telephone and on front desk.
    • 25 hours per week, 5 days a week.
    • Provide a high-quality medical secretarial service including typing clinical correspondence, referrals and reports.
    • Hours: *30-35hrs per week.
    • Manage and work between 2 stores.
    • Calling patients to book in, advising them of glasses are ready to collect.
    • Organisation skills, management skills, achieving…
    • To ensure patients are aware of rights to chaperone in any appointment.
    • Processing personal and telephone and on-line AccuRx requests for appointments, visits…
    • Manage appointment scheduling, cancellations, and reminders using our practice management system.
    • Assist with billing processes, including processing payments…
    • Duties can include but are not limited to, greeting and directing patients, effective use of the appointment system, booking appointments, processing of…
    • Able to utilise a variety of communication methods to disseminate information to large numbers of people.
    • Aware of the need to adapt communication style and…
    • Book in, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.

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Job Post Details

Clinic Coordinator - Stafford - job post

hidden_hearing
3.8 out of 5 stars
Stafford ST16 2JZ
£26,240 a year - Full-time
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Job details

Pay

  • £26,240 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

Stafford ST16 2JZ

Full job description

Clinic Coordinator - Stafford

At Hidden Hearing, the Clinic Coordinator provides exceptional customer service and a welcoming environment for all patients to our hearing centres.

We are looking for a Clinic coordinator to join our Stafford hearing centre full-time Monday-Friday 9am-5pm.

Salary: £26,240

Key Responsibilities:

  • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
  • Support our hearing care professionals to provide exceptional customer care to our customer (or patients) in hearing centres, day clinics and during home visits.
  • Administration: Maintain customer records, adhere to GDPR regulations, and manage reporting tasks, including stock records.
  • Sales: Proactively promote the Wellness program, accessories, and care plans through positive customer engagement.
  • Customer Care: Prioritise premium service by warmly engaging with customers, promptly answering calls, and building strong relationships.
  • Branch Presentation: Uphold brand standards by maintaining cleanliness and displaying literature appropriately.

We are looking for an individual who possesses the following qualities:

  • A persuasive influencer with a friendly demeanour, good at achieving desired outcomes through positive interactions.
  • Self-motivated and competitive, driven to meet and exceed targets.
  • Logical and proactive, capable of navigating challenging situations with ease.
  • Personable and enthusiastic communicator with a strong focus on delivering exceptional customer service.

Ready to make a difference with your friendly and customer-centric approach? Join our team at Hidden Hearing. For more information about Hidden Hearing - Hidden Hearing | About us

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