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Medical Receptionist jobs in West Lancashire District

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    • Process personal, telephone and e-requests for appointments.
    • Support all clinical staff with general tasks as requested.
    • Process calling letters are requested.
    • Coordinate patient referrals, appointments, diagnostics and follow-up care.
    • Monitor patient pathways to ensure timely and effective care.
    • Make new and follow-up appointments for patients via the telephone or in person at the Reception Desk.
    • Manage repeat prescriptions and ensure that these are…
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    • Answer incoming phone calls promptly, directing inquiries and scheduling appointments efficiently.
    • Schedule appointments, manage patient registrations, and…
    • Manage patient scheduling, including appointments, cancellations, and rescheduling.
    • This role requires proficiency in medical terminology, strong organisational…
    • We have short term opportunities and longer term placements both part time and full time available!
    • You must have experience within General Practice working as…
    • The surgery is looking for a highly motivated, hardworking individual with excellent customer service and communication skills, as this role involves a lot of…
    • The role includes general reception duties such as answering the phone, booking appointments, greeting patients, answering general queries, checking patients in…
    • Previous experience in a clinical or GP surgery (desirable but not essential).
    • Assisting with Total Triage appointment system and signposting efficiently.
    • Refer all clinical questions and diagnostic queries to the appropriate clinician.
    • Verify patient identity using approved identifiers before appointments and…
    • Communicate effectively with clinical, administrative and management teams across both sites.
    • Good IT skills and confidence using clinical or administrative…
    • Ø Acting in a way that recognises the importance of people’s rights, interpreting them in a way that is consistent with Practice procedures and policies, and…
    • Previous laboratory experience in an optical setting is highly advantageous.
    • This paid position is ideal for individuals passionate about eye health and…
    • Keep patients informed of any delays and maintain clear communication throughout their visit.
    • Coordinate the Friends & Family Test, ensuring questionnaires are…
    • Customer Care: Welcome patients on arrival, handle phone and email enquiries, and guide them smoothly through their appointments.

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Medical Receptionist
Dr Bisarya & Partner
Skelmersdale
From £12.71 an hour
Part-time, Permanent
Apply now

Job details

From £12.71 an hour
Company pension, On-site parking
Part-time, Permanent
Skelmersdale

Full job description

Company description

GP Surgery

Job description

The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Maintaining and monitoring the practice appointment system

Process personal, telephone and e-requests for appointments

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Signpost patients to the correct service

Process incoming and outgoing mail

Initiating contact with and responding to, requests from patients, team members and external agencies

Process referrals to external agencies such as secondary care using the electronic referral system (ERS)

Process calling letters are requested

Process all DNA letters in accordance with current policy

Action GP2GP tasks

Read code data on EMIS

File and store records as required

Data entry of new and temporary registrations and relevant patient information as required

Input data into the patients healthcare records as necessary

Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

Manage all queries (including administrative queries) as necessary in an efficient manner

Maintain a clean, tidy, effective working area at all times

Monitor and maintain the reception area and notice boards

Support all clinical staff with general tasks as requested

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • On-site parking

Experience:

  • Medical Receptionist: 1 year (preferred)

Work Location: In person

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