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Medical Receptionist jobs in West Lancashire District

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    • Process personal, telephone and e-requests for appointments.
    • Support all clinical staff with general tasks as requested.
    • Process calling letters are requested.
    • General medical reception duties such as greeting patients, booking appointments and dealing with queries.
    • NVQ Level 2 in Health and Social Care.
    • View all Aughton Surgery jobs - Ormskirk jobs - Receptionist jobs in Ormskirk
    • Salary Search: GP Receptionist salaries in Ormskirk
    • Greet and direct patients/visitors arriving for appointments.
    • Make new and follow-up appointments for patients over the telephone.
    • Determine accuracy of both hospital and GP prescriptions with regard to medication.
    • The Medicines Co-ordinator will take a central role in reviewing, improving,…
    • Handle information and case note enquiries both in person and by telephone using the Patient Administration System (PAS), while adhering to confidentiality,…
    • Liaise with operations, governance and theatre to ensure reception processes support clinical safety.
    • Oversee daily reception operations to ensure patients are…
    • Familiarity with medical terminology, billing procedures, or electronic health records systems is advantageous.
    • Medical Secretary: 1 year (required).
    • Booking, amending, and managing patient appointments.
    • Handling prescription requests, correspondence, and clinical documentation.
    • Pay: £12.71 per hour.
    • Typing/editing clinical letters generated by clinicians and ensuring timely transmission to patients and GPs (no audio-typing will be required).
    • The surgery is looking for a highly motivated, hardworking individual with excellent customer service and communication skills, as this role involves a lot of…
    • This is a multi-skilled role, the candidate should be confident in making appointments, dealing with prescription requests, answering telephones, assisting…
    • Book in, amend, and cancel patient appointments in line with practice appointment procedures ensuring optimum efficiency of the appointment system.
    • To participate in the “Alert” system for notifying results.
    • To provide a comprehensive support service to Medical Secretaries, Consultant(s), Medical Staff and…
    • You will be an important part of the practice team, welcoming patients and helping ensure their journey is smooth and positive from their first enquiry through…
    • Your supportive collaboration with the clinical teams will be paramount to ensure they have everything they need to provide compassionate care to those relying…

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Job Post Details

Medical Receptionist
From £12.71 an hour
Part-time, Permanent

Job details

From £12.71 an hour
Company pension, On-site parking
Part-time, Permanent
Skelmersdale

Full job description

Company description

GP Surgery

Job description

The following are the core responsibilities of the receptionist/administrator. There may be on occasion, a requirement to carry out other tasks; this will be dependent upon factors such as workload and staffing levels:

Maintaining and monitoring the practice appointment system

Process personal, telephone and e-requests for appointments

Answer incoming phone calls, transferring calls or dealing with the callers request appropriately

Signpost patients to the correct service

Process incoming and outgoing mail

Initiating contact with and responding to, requests from patients, team members and external agencies

Process referrals to external agencies such as secondary care using the electronic referral system (ERS)

Process calling letters are requested

Process all DNA letters in accordance with current policy

Action GP2GP tasks

Read code data on EMIS

File and store records as required

Data entry of new and temporary registrations and relevant patient information as required

Input data into the patients healthcare records as necessary

Scanning of patient related documentation and attaching scanned documents to patients healthcare records

Process requests for information i.e. SAR, insurance / solicitors letters and DVLA forms to the administrative team

Manage all queries (including administrative queries) as necessary in an efficient manner

Maintain a clean, tidy, effective working area at all times

Monitor and maintain the reception area and notice boards

Support all clinical staff with general tasks as requested

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • On-site parking

Experience:

  • Medical Receptionist: 1 year (preferred)

Work Location: In person

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