Medical Receptionist jobs in West Lancashire District

Are you the friendly face everyone remembers? Do you love helping people feel at ease from the moment they walk through the door? If you’re passionate about delivering exceptional customer service and want to work in a vibrant, rewarding environment, we want you to be our next Customer Service Agent.

As our client Customer Service Agent, you will sit in between the Clinic Director and Clinic Management team to deliver a world Class Client experience. Because you will be in charge of brining Patients into Clinic, your PRIMARY job is to make our patients comfortable, engaged and considered our priority and as such, we’re looking for someone with the ability to fill what is possibly the most important role in our company.

Communication is critical to the role's success, as we operate across multiple platforms, to stay in touch with our Client base and to ensure a smooth transition from enquiry to bookings, and to that first visit into Clinic with a follow up of continued care thereafter.

You will develop a strong relationship with our ever-expanding client base providing support and ultimately keeping our retention rates high. You must be comfortable with talking to strangers on the phone both in person and on the phone as well as a self-starter.

Being “organised” should be a top priority in your life and you must be able to multi-task and prioritise bookings and clients, while simultaneously meeting deadlines and prioritising your tasks.

So, if you've been working on a bustling reception, maybe you've been delivering unbeatable service at a coffee shop or gym or been front of house, this could be the next role for you. We thrive on Talent Develop inside of our teams, and this role could be your stepping stone, to your own future successes.

If you’re interested at this point, let me tell you who we are:

We are a rapidly growing independent Physiotherapists based in the Northwest of England with a top calibre team trained to the very highest professional standards. Lead, trained and nurtured by Jamie Murphy, the Clinical Director, a former footballer, and physiotherapist to some of the biggest football clubs in the world, with year of experience across the private sector and sporting field. Jam Physio is one of the highest regarded Physios in the UK.

This is not just a receptionist role. You will be at the heart of the clinic, using your initiative, managing multiple tasks, and playing a key part in creating an outstanding patient experience. No two days are the same — if you’re ready for a fast-paced, rewarding role that goes far beyond answering the phone, we want to hear from you!

Job Types: Part-time, Permanent

Benefits:

• Company pension

Ability to commute/relocate:

• Blackpool FY4 1JQ: reliably commute or plan to relocate before starting work (preferred)

Application question(s):

• Why do you think you would be a great fit for this role at Jam Physio?

Experience:

• Customer service: 1 year (preferred)

Work Location: In person