Skip to main content
Post your CV and find your next job on Indeed!

Medical Receptionist jobs in West London

Sort by: -
    • * Managing appointments and maintaining an efficient and productive diary.
    • * Following up patient enquiries, outstanding appointments and treatment.
    • This may include experience within a medical clinic, dental practice, hospital, healthcare service or similar patient-care environment.
    • Managing appointments and keeping the clinical diary running efficiently.
    • Following up appointments, treatment plans and patient enquiries.
    • Use initiative and get tasks done to its entirety – no excuses.
    • You will be the heartbeat of the clinic — welcoming patients, managing bookings, supporting the…
    • Manage patient appointments and procedures from initial booking through to follow-up.
    • The core of the role is organising and managing clinics for four…
  • View similar jobs with this employer
    • It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics.
    • Salary - £27,000 plus Bonus*.
    • Knowledge/experience with EMIS the web clinical system and strong computer/administrative skills would also be advantageous.
    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
    • Schedule appointments and manage the dental office calendar.
    • Assist with billing and financial transactions.
    • Greet and welcome patients with a warm and friendly…
    • Patient Liaison: Interact with patients in person and over the phone, addressing inquiries, scheduling appointments, and providing necessary information.
  • View similar jobs with this employer
    • Confidently relaying patient information to the optometrist to ensure a smooth patient journey.
    • Free Laser Eye Surgery and Intraocular Lens Surgery.
    • Healthcare Sector Experience: Background in private medical healthcare, general practice, or clinical administration.
    • Hours 9-5pm, Monday to Friday onsite.
    • We will be using integrated systems to aid this process; Surgery Connect being our chosen telephone system which integrates with our patient database EMIS; and…
    • Manage appointment scheduling, confirmations, and cancellations to optimise the daily schedule.
    • Greet patients as they arrive and ensure they feel comfortable…
    • Assist with clinical coding when required, ensuring information from correspondence and documentation is recorded accurately on the clinical system.

People also searched:

receptionist
part time
admin
gp receptionist
administrator
work from home
full time
retail
gp surgery
nhs

Job Post Details

Dental Receptionist - job post

McKennell Dental Practice
21 Churton Street, London SW1V 2LY
Up to £33,500 a year - Full-time
Responded to 51-74% of applications in the past 30 days, typically within 1 day.

Job details

Pay

  • Up to £33,500 a year

Job type

  • Full-time

Shift and schedule

  • Monday to Friday

Location

21 Churton Street, London SW1V 2LY

Benefits

Pulled from the full job description

  • Employee discount
  • Employee assistance programme
  • Company pension

Full job description

McKennell Dental Practice

Full-Time | Monday–Friday | 8:15am–5:45pm

Experienced Dental Receptionists Only

We are looking for an experienced, confident and highly organised Dental Receptionist to join our team at McKennell Dental Practice in Victoria, Central London.

A minimum of 1 year’s dental reception experience is essential. Strong working knowledge of Software of Excellence (SOE) is also required.

This is an excellent opportunity for someone who understands that great dental reception is not simply about answering phones and booking appointments. We are looking for someone who takes ownership of the patient journey, manages a busy diary effectively and genuinely enjoys providing an exceptional level of service.

About McKennell Dental Practice

McKennell is a long-established dental practice in the heart of Victoria, Central London.

Our fully refurbished practice provides NHS and private dentistry in a modern, professional and technology-led environment. We pride ourselves on delivering high standards of clinical care alongside an excellent patient experience.

You will be joining an experienced and supportive team of dentists, nurses and colleagues who work closely together to keep the practice running efficiently.

The Role

As one of the first people our patients meet or speak to, you will play an important part in how they experience our practice.

Your responsibilities will include:

* Welcoming patients warmly and professionally

* Managing appointments and maintaining an efficient and productive diary

* Handling telephone, email and face-to-face enquiries confidently

* Following up patient enquiries, outstanding appointments and treatment

* Explaining appointments, fees, payment arrangements and practice procedures clearly

* Taking payments and maintaining accurate financial records

* Using Software of Excellence (SOE) confidently for daily reception duties

* Maintaining accurate and confidential patient records

* Working closely with dentists and nurses to support the smooth running of clinics

* Responding calmly and professionally to patient concerns

* Ensuring patients are appropriately rebooked and followed up

* Helping minimise gaps, missed appointments and unused diary time

* Maintaining a professional, organised and welcoming reception environment

Who We’re Looking For

You must have:

✓ Minimum 1 year’s experience working as a Dental Receptionist

✓ Previous experience within a dental practice

✓ Confident working knowledge of Software of Excellence (SOE)

✓ Excellent spoken and written English

✓ Strong customer-service and communication skills

✓ Confidence discussing appointments, fees and payments with patients

✓ Excellent organisation and attention to detail

✓ A calm and professional approach in a busy environment

✓ Reliability, initiative and a positive attitude

We particularly value people who are proactive. If you notice an enquiry that hasn’t been followed up, a patient who needs rebooking or an opportunity to improve the diary, we want you to take ownership rather than wait to be asked.

What We Offer

We want good people to stay, develop and progress with us. Benefits include:

* Company pension

* Denplan employee benefits

* 24/7 GP access through eligible Simplyhealth/Denplan services

* Employee Assistance Programme and wellbeing support

* Free CPD and ongoing training

* Access to Denplan Academy learning resources

* Employee discounts on dental treatment

* Staff recognition and team incentives

* Career development and progression opportunities

* Supportive and experienced clinical and management team

* Modern, fully refurbished working environment

* Excellent Central London location in Victoria

Benefits are subject to eligibility and the terms of the relevant schemes and practice policies.

Working Hours

Monday–Friday: 8:15am–5:45pm

Interested?

If you are an experienced Dental Receptionist who is confident using SOE, enjoys working with patients and takes pride in running an organised and professional reception, we would love to hear from you.

Please apply with your CV and a short covering note confirming:

1. How many years of dental reception experience you have

2. Your experience using Software of Excellence (SOE)

3. Your current notice period/availability

Please note: this vacancy is specifically for candidates with previous Dental Receptionist experience. Applications from candidates without dental reception experience will not be considered.

Job Type: Full-time

Pay: Up to £33,500.00 per year

Experience:

  • Dental receptionist: 1 year (required)

Work Location: In person

Let Employers Find YouUpload Your Resume