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Medical Receptionist jobs in West Midlands Region

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    • Coordinate with dental staff to confirm appointments and prepare patient charts for upcoming procedures.
    • In this vital role, you will serve as the first point…
    • The applicant must hold a Level 2 or 3 Health and Social Care Qualification, if the applicant holds a Level 2 then they must be willing to do a Level 3.
    • Booking appointments, managing utilisation and organising the diary for multiple clinicians.
    • Assist patients with any queries they may have.
    • Maintain high standard of cleanliness and organisation within clinical setting.
    • Manage appointment scheduling and patient records, ensuring accuracy and…
    • Manage appointment scheduling and calendar organisation efficiently.
    • Maintain organised records and filing systems both physically and digitally.
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    • Salary Search: GP Receptionist salaries in Birmingham
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    • The medical receptionist is responsible for taking patient information, scheduling appointments and answering phone calls, so we are looking for an individual…
    • Perhaps you’re an experienced care professional ready for something new, or you have a background in workforce scheduling and would love to bring those skills…
    • 3/4 days per week - variable.
    • Opportunity to build relationships with regular patients.
    • Job Types: Part-time, Permanent.
    • Conducting calls to new patients to confirm upcoming appointments.
    • Conducting calls to no-show appointments and reschedule as needed.
    • Excellent customer service and interpersonal skills.
    • Attention to detail and great organisation skills.
    • Prior experience in a dental practice.
    • Manage appointment scheduling, patient records, and clinical documentation.
    • Hours 8.30 am - 1 pm, 2 pm - 5.30 pm (40 hours per week).
    • Schedule appointments and manage the appointment calendar.
    • 15 hours per week, with a mixture of morning and afternoon sessions throughout the week.
    • Managing appointments and assisting practitioners with bookings.
    • Ensuring clients receive a high level of customer service throughout their visit.
    • Schedule appointments, follow-up visits, and coordinate patient flow to optimize clinic efficiency.
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Job Post Details

Dental Receptionist - job post

BPI Dental
115 Court Oak Road, Birmingham B17 9AA
From £13.50 an hour - Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • From £13.50 an hour

Job type

  • Full-time

Location

115 Court Oak Road, Birmingham B17 9AA

Full job description

Overview

Join our 8 surgery private specialist referral practice as a Dental Receptionist, where your energetic and welcoming attitude will set the tone for a positive patient experience. In this vital role, you will serve as the first point of contact for patients, ensuring smooth scheduling, efficient administrative operations, and excellent customer service. Your proactive approach and attention to detail will contribute to the overall success of our Specialist Referral Practice, creating a friendly environment where patients feel cared for from the moment they walk through the door.

Duties

  • Greet patients warmly and professionally, establishing a friendly and inviting atmosphere.
  • Manage appointment scheduling efficiently using dental office management software.
  • Verify patient insurance information and process payments accurately.
  • Answer incoming calls promptly, providing information and directing inquiries appropriately.
  • Maintain organized patient records, ensuring confidentiality and compliance with privacy regulations.
  • Coordinate with dental staff to confirm appointments and prepare patient charts for upcoming procedures.
  • Handle administrative tasks such as filing, emailing, and managing correspondence to keep the front desk running smoothly.

Experience

  • At least 4 years dental reception experience, demonstrating familiarity with administrative procedures.
  • Proven administrative experience with strong organizational skills and attention to detail.
  • Excellent communication skills to interact effectively with patients, staff, and insurance providers.
  • Ability to multitask efficiently in a fast-paced environment while maintaining professionalism.
  • Knowledge of dental procedures and terminology.

Join us in delivering exceptional patient care through your energetic enthusiasm and meticulous administrative expertise!

Pay: From £13.50 per hour

Experience:

  • Dental receptionist: 4 years (required)

Work Location: In person

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