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Medical Receptionist jobs in West Midlands Region

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    • Medical Receptionist: 2 years (required).
    • The role requires someone with excellent communication skills, good customer service knowledge and the ability to…
    • To ensure patients are aware of rights to chaperone in any appointment.
    • Processing personal and telephone and on-line AccuRx requests for appointments, visits…
    • View all Lapal Medical Practice jobs - Halesowen jobs - Receptionist jobs in Halesowen
    • Salary Search: GP Practice Receptionist/Administrator salaries in Halesowen
    • Coordinate and arrange meetings, appointments, room bookings, events, and venues as required.
    • To deal politely and efficiently with all patient queries via the…
    • Dealing with cancellations to ensure full utilisation of available clinic slots to ensure adherence to National and Trust waiting times.
    • The post holder will have specific budgetary responsibility for a defined group of medical secretaries and will work in close conjunction with them to ensure…
    • You will not be expected to assess patients, provide clinical advice or make decisions about clinical priority.
    • Primary Care assessment or streaming units;
    • Perhaps you’re an experienced care professional ready for something new, or you have a background in workforce scheduling and would love to bring those skills…
    • Diary Management: Efficiently optimise appointment scheduling, confirm appointments and coordinate with colleagues for effective diary management.
  • View similar jobs with this employer
    • The successful candidate will act as a key point of contact for self-pay and insured patients, working closely with consultants, medical secretaries and…
    • This is a non-clinical role: you’ll support patients with service information and practical assistance, referring clinical queries to an appropriate clinician.
    • You will help ensure the smooth day-to-day running of our services, providing a welcoming and professional experience for patients while supporting our clinical…
    • Schedule appointments and manage the appointment calendar.
    • Knowledge of medical terminology is preferred but not required.
    • Ensure staff do not make promises about appointments, prescriptions, referrals or clinical outcomes outside their authority.
    • B. Patient Access and Total Triage.
    • To actively listen, signpost people to sources of help, advocacy and support, and to help people play an active role in managing their own health.
    • Manage front desk activities including handling mail, deliveries, and scheduling appointments.
    • Demonstrated ability to handle confidential information…

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Job Post Details

Medical Secretary/Receptionist
Griffiths Practice
Wolverhampton
Part-time, Permanent
Apply now

Job details

Pay information not provided
On-site parking
Part-time, Permanent
Wolverhampton

Full job description

An opportunity has arisen to join our team at Griffiths Practice, Ashmore Park Wednesfield.

We are looking for a motivated, and flexible medical secretary and receptionist combined, to join our practice. You will be responsible for reception duties including face to face and telephone care for patients, assisting staff and visitors, along with completing administration duties. You will need excellent customer service and communication skills. IT skills are invaluable to this post, including emailing skills, scanning skills and general administration such as receiving and filing post etc. The post also covers generating referrals for our patients, liasing with Secondary Care where necessary and keeping our referral process timely and efficient. It is essential that the candidate has secretarial experience, including knowledge of how to navigate eRs systems.

Flexibility with regards to working hours will be required for this post. The practice has opening hours of Monday to Friday 8am to 6.30pm.

Griffiths Practice is growing in size and excellence, and have achieved a ‘Good’ in all areas by the Care Quality Commission Team. We have an excellent team of clinical and administrative staff, and the successful candidate will become a part of that.

A background of working in a GP surgery is essential and the ability to remain calm and work under pressure.

The role requires someone with excellent communication skills, good customer service knowledge and the ability to interact well with a range of professionals and patients. We are looking for a team player, working collectively to optimise patient care.

This is a full time post, and salary is negotiable depending on experience.

Job Types: Permanent, Part-time

Benefits:

  • On-site parking

Ability to commute/relocate:

  • Wolverhampton, West Midlands: reliably commute or plan to relocate before starting work (required)

Experience:

  • Medical Receptionist: 2 years (required)

Work Location: In person

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