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Medical Receptionist jobs in West Midlands Region

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    • Perhaps you’re an experienced care professional ready for something new, or you have a background in workforce scheduling and would love to bring those skills…
    • Providing comprehensive administrative support to the practice team.
    • Managing telephone calls, emails, and patient enquiries professionally and efficiently.
    • Entering and maintaining accurate patient records across our practice management system and hospital systems.
    • This is a full-time, office-based role supporting…
    • Manage appointment scheduling, including booking, rescheduling, and confirming appointments.
    • Process patient payments and manage billing inquiries.
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    • Please note this is a PART TIME ROLE - working 3 days a week Monday, Wednesday and Thursday (22 hours a week) **.
    • Keep computer databases up to date.
    • You will not be expected to assess patients, provide clinical advice or make decisions about clinical priority.
    • Primary Care assessment or streaming units;
    • Track AWI stock, ensure clinical room standards, and handle client retention calls.
    • Maximise clinic efficiency through smart diary and booking management.
    • We're looking for someone who learns quickly, retains information well, and communicates clearly both verbally and in writing.
    • Job Types: Full-time, Permanent.
    • We are looking for someone with previous experience of clinical coding *of hospital letters.
    • Knowledge of clinical coding, referrals and general practice…
    • Schedule appointments and manage the appointment calendar.
    • Knowledge of medical terminology is preferred but not required.
    • The main responsibilities would include answering the telephone in a timely manner, dealing with patient queries, booking appointments, monitoring practice e-…
    • 16 hours per week - Monday, Thursday, Friday afternoon - non-negotiable..
    • _You will need to be flexible in order to swap shifts to cover annual leave, so you…
    • Handle administrative tasks such as scheduling appointments and managing patient records.
    • The ideal candidate will assist optometrists and opticians in…
    • Work closely with clinical staff to support patient flow and coordination.
    • Assist with billing queries and payment procedures.
    • Manage patient appointments using the practice management system, including booking, cancelling, rescheduling and confirming appointments.

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Agincare UK logo
Care Coordinator
Agincare UK
·
3.9
Stourport-on-Severn DY13 9BZ
Up to £27,500 a year
Full-time
Apply now

Job details

Up to £27,500 a year
Referral programme, Company pension
Full-time
Weekend availability
Stourport-on-Severn DY13 9BZ

Full job description

Package Description:

Perhaps you’re an experienced care professional ready for something new, or you have a background in workforce scheduling and would love to bring those skills into care.

At Agincare, we know great care starts with great coordination. We’re looking for a Care Coordinator at our Stourport-on-Severn who enjoys organising, problem-solving, and connecting the right carers with the clients who need them most.

The role of a Care Coordinator

  • Coordinate care services and client schedules
  • Match carers with clients to meet individual needs
  • Support the setup of new care packages
  • Plan rotas to ensure continuity of care
  • Communicate with families and healthcare professionals
  • Record staff availability, absences, and emergency calls
  • Participate in the on-call rota when required
  • Willingness to cover the on-call phone (additional pay provided) Every Other Weekend

About you:

We’re looking for someone who is organised, people-focused and enjoys keeping things running smoothly, as well as:

  • Strong organisational skills and attention to detail
  • Ability to work confidently in a busy, fast-paced environment
  • Full UK driving licence and access to your own vehicle
  • Minimum of 12 months remaining on your right to work in the UK

What we offer:

  • Refer-a-friend bonus of up to £1,000*
  • Mileage allowance of 32p per mile
  • Fully funded training and career development up to QCF Level 5
  • Blue Light Card discounts
  • Company pension scheme
  • On-demand pay

About us

For 40 years, Agincare has been proudly supporting communities across the UK. Today, with more than 5,500 team members nationwide, we are one of the country’s leading family-owned care providers, delivering high-quality care and support services across more than 170 locations.We are proud supporters of the Care Leaver Covenant and Armed Forces community, offering guaranteed interviews for eligible applicants. All our adult services are regulated by the CQC, and our children's services are regulated by Ofsted.

We are committed to creating an inclusive workplace and welcome applications from people of all backgrounds and experiences. Please note that we are currently unable to offer visa sponsorship.

If this particular role isn’t the right fit for you, we encourage you to explore our other vacancies, www.agincare.com/careers

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