Medical Receptionist jobs in Whitby

Job Summary

We are seeking a dedicated and organised Clinical Care Co-ordinator to join our domicilliary care team. The successful candidate will play a vital role in managing patient care coordination, ensuring seamless communication between patients and healthcare providers, and supporting clinical operations. This role offers an opportunity to contribute to high-quality patient care within a dynamic environment.

Duties

• Support with the clinical face to face contact with clients, supporting personal care and medication administration.
• Act as a liaison between clients, other healthcare professionals, and administrative staff to facilitate smooth communication.
• Maintain accurate and up-to-date patient records in compliance with data protection regulations.
• Working within an on-call rota with others, dealing with phone enquiries and communicating information or changes to cares on shift that day.
• Assist with the preparation of clinical documentation and reports as required.
• Provide administrative support by managing other carers at work that day, answering queries, and coordinating with external agencies.
• Support the implementation of clinical protocols and procedures to enhance service delivery.
• Utilise office experience to manage scheduling systems, databases, and other administrative tools effectively.
• Contribute to continuous improvement initiatives within the clinical team.

Requirements

• Strong organisational skills with the ability to prioritise tasks effectively.
• Ability to problem solve and keep calm under pressure.
• Excellent communication skills, both written and verbal, with a professional approach.
• Ability to work independently as well as part of a multidisciplinary team.
• Attention to detail in maintaining accurate records and documentation.
• Compassionate attitude towards clients and colleagues alike.

This position provides an excellent opportunity for individuals passionate about care administration to develop their career within a supportive organisation committed to delivering exceptional patient care.

Pay: From £15.00 per hour

Benefits:

• Company car
• Company pension
• On-site parking

Work Location: In person