Medical Receptionist jobs in William Morris

Make a Difference Every Day: Join our Dynamic Imaging Department

We are seeking a highly motivated and experienced assistant to provide essential administrative support to our busy Radiology Team. This is a vital role where you will directly contribute, through expert organisation and sensitive communication, to the smooth running of patient pathways and support both clinical staff and patients during challenging times.

If you thrive in a high-pressure environment, possess great communication skills, and are committed to the highest standards of professionalism and confidentiality, we want to hear from you.

Successful candidates will need to:

• Utilise a range of IT systems and MS Outlook and Excel proficiently
• Communicate effectively and empathetically with patients, carers, and staff at all levels
• Possess excellent interpersonal and communication skills (verbal and written)
• Manage and prioritise a high-volume workload
• Demonstrate direct experience providing front-line service
• Exhibit a strong passion for delivering exceptional patient-centred care
• Work autonomously and as part of a team
• Adapt to changing priorities and work effectively with minimal supervision
• Effectively schedule, appointments while proactively managing prerequisites and follow-ups

This is a demanding role which will give the successful candidate an opportunity to develop knowledge of patient pathways and clinical systems alongside enhancing communication and problem-solving skills within a fast-paced clinical environment.

Due to the rewarding nature of this position and the high volume of interest anticipated, we encourage candidates to apply promptly as the application window will close once sufficient interest is received.

37.5 hours a week, routine working hours: 7.5 hours between 08:00 – 20:00 Mon-Fri and 09:00 – 17:00 weekends.

University College London Hospitals NHS Foundation Trust (UCLH) is one of the most complex NHS trusts in the UK, serving a large and diverse population. We provide academically led acute and specialist services, to people from the local area, from throughout the United Kingdom and overseas. Our vision is to deliver top-quality patient care, excellent education, and world-class research.

We provide first-class acute and specialist services across eight sites:

• University College Hospital (incorporating the Elizabeth Garrett Anderson Wing)
• National Hospital for Neurology and Neurosurgery
• Royal National ENT and Eastman Dental Hospitals
• University College Hospital Grafton Way Building
• Royal London Hospital for Integrated Medicine
• University College Hospital Macmillan Cancer Centre
• The Hospital for Tropical Diseases
• University College Hospital at Westmoreland Street

We are dedicated to the diagnosis and treatment of many complex illnesses. UCLH specialises in women’s health and the treatment of cancer, infection, neurological, gastrointestinal and oral disease. It has world class support services including critical care, imaging, nuclear medicine and pathology.

We are committed to sustainability and have pledged to become a carbon net zero health service, embedding sustainable practice throughout UCLH. We have set an ambitious target of net zero for our direct emissions by 2031 and indirect emissions by 2040.

For the full Person Specification and more information regarding the main responsibilities of this role, please refer to the attached Job Description.
Please note, due to anticipated high volumes of applications, this vacancy may close earlier than the listed closing date. You are advised not to delay submitting your completed application

Come and be a part of the best NHS trust in England to work for, according to our staff*

• UCLH top trust to work at in England - In the most recent NHS staff survey UCLH had the highest percentage of staff who said they would recommend us as a place to work, out of all general acute or acute/community NHS trusts in England – for the third year in a row.

UCLH recognises the benefits of flexible working for staff – To find out more, visit: Flexible working .

To discover more about what makes UCLH a great place to work, visit: Why Choose UCLH?