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Medical Receptionist jobs in Winkfield and Cranbourne

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    • To ensure that relevant paperwork is completed thoroughly.
    • To ensure that the customer is ‘nursed’ through the process of communicating with the sonographer.
  • View similar jobs with this employer
    • Booking and coordinating appointments efficiently.
    • Managing patient care communication before and after appointments.
    • Dental receptionist: 1 year (preferred).
    • You would be the face and voice of the Practice, assisting our patients in accessing appointments along with other requests and ensuring their records are up to…
    • We will be using integrated systems to aid this process; Surgery Connect being our chosen telephone system which integrates with our patient database EMIS; and…
  • View similar jobs with this employer
    • Booking and coordinating appointments efficiently.
    • Managing patient care communication before and after appointments.
    • Dental receptionist: 1 year (preferred).
    • Working closely with the clinical team to ensure the smooth running of the practice.
    • Minimum of 2-3 years' experience in a dental reception or administrative…
    • This is a hands-on, patient-facing role where you will guide people through their longevity journey, from first contact through to treatment and beyond.
    • Prepare staff rotas to ensure continuity in the delivery of care.
    • Ensure these rotas, and all changes, are communicated to clients and care workers, re-…
    • Deal with patient queries on the telephone eg regarding referrals and appointments.
    • Action all message, visits and information for clinical staff as appropriate…
    • Book appointments and procedures using the clinic’s booking system.
    • Arrange follow-up appointments and send confirmations/reminders.
    • Friendly, positive and confident communicating with people.
    • The ideal candidate is someone who naturally takes initiative and enjoys helping things run…
    • The post holder will work as part of a multi-disciplinary team and have responsibility for providing a high quality administrative and clerical support service…
    • This is a varied, patient-facing role, ideal for someone who enjoys working with people and is able to work accurately and calmly in a busy practice environment…
    • Make appointments for hospital transport, ambulance and interpreters when required.
    • Ensure Team tasks in clinical system are promptly actioned.
    • Clinical Receptionist/ Customer Service: 2 years (required).
    • Creating a seamless experience for every client.
    • Job Types: Full-time, Permanent.

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Job Post Details

Senior Scan Assistant - job post

Window to the womb
3.1 out of 5 stars
Bagshot House, High Street, Bagshot GU19 5AF
£12.71 an hour - Permanent, Part-time, Zero hours contract

Job details

Pay

  • £12.71 an hour

Job type

  • Zero hours contract
  • Part-time
  • Permanent

Shift and schedule

  • Every weekend

Location

Bagshot House, High Street, Bagshot GU19 5AF

Benefits

Pulled from the full job description

  • Company pension
  • On-site parking

Full job description

Window to the Womb (www.windowtothewomb.co.uk) are specialists in Ultrasound Baby Scans, offering 2D and 4D scans to complement the NHS pregnancy services. We are looking for a very special person to take on the role of Scan Assistant in our popular Bagshot Clinic, looking after families from the area and beyond.

Reporting to the Clinic Manager, the role provides the vital link between the sonographer and the family, ensuring that from the moment the family arrives, their experience is optimised and the relationship with the customer is fully developed. We are looking for an individual with the confidence, experience, charisma and ability to build strong rapport with our families. No technical experience is required and training will be provided.

This is a Part Time role that will require candidates to be available to work Monday, Wednesday, Friday, Saturdays and Sundays. Hours are primarily afternoon/evenings on weekdays and 9-6.30 on Saturdays and Sundays.

This is a flexible Zero contract role , you will receive a rota each month confirming the days we would like you to be available. Your Shift times will be confirmed for you the day before. We require someone committed and flexible to join the team.

You will spend your working time helping to introduce parents to their unborn baby for the first time; it really doesn't get any better!

Key tasks and responsibilities:

  • Relationship BuildingTo build rapport and a strong relationship with the customer and their family ensuring that their experience is smooth, enjoyable, informative and relaxing. To support the sonographer throughout the scan process allowing them to concentrate on the technical aspects of capturing amazing images. To work in close partnership with the sonographer and a small team of staff ensuring that the customer receives the correct information in a relaxed, non-threatening and informative way.
  • Handling difficult situations To deal with customers with compassion and sympathy as the primary objective. To ensure that the customer is ‘nursed’ through the process of communicating with the sonographer. To ensure that relevant paperwork is completed thoroughly
  • Hygiene and comfort To clean down the key equipment at the end of each trading period and to generally ensure that the clinic is spotless at all times
  • Selling To look for and capture upsell opportunities throughout the customers visit including additional scans, upgrades and extra merchandise sales
  • Administration To handle basic administration tasks and to be reasonably computer literate
  • Other duties To be prepared to take on other duties and responsibilities within the clinic as required, including reception.

Work remotely

  • No

Job Types: Part-time, Permanent, Zero hours contract

Pay: £12.71 per hour

Benefits:

  • Company pension
  • On-site parking

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

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