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Medical Receptionist jobs in Wolverhampton WV11

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    • Handle incoming calls and signpost them appropriately.
    • Schedule patient appointments accurately and appropriately.
    • Expected hours: No less than 20.0 per week.
    • View all Alderwood Medical Practice jobs - Cannock jobs
    • Salary Search: Medical Receptionist salaries in Cannock
    • To refer any clinical enquires to relevant clinical teams and team leaders in a timely manner.
    • Work on own initiative by planning own workload and/or tasks…
    • Receive and deal with general reception enquiries; this may include listening and responding to information requests or queries and enquiries and directing…
    • We're looking for someone who learns quickly, retains information well, and communicates clearly both verbally and in writing.
    • Job Types: Full-time, Permanent.
    • This includes all aspects of hearcare administration such as triaging patients, answering calls and general queries, making calls to confirm clinics, delivering…
    • Entering and maintaining accurate patient records across our practice management system and hospital systems.
    • This is a full-time, office-based role supporting…
    • Assist with social media content and help showcase the practice's people, services and culture.
    • Strong organisational skills and the ability to manage…
    • Manage appointment scheduling, including booking, rescheduling, and confirming appointments.
    • Process patient payments and manage billing inquiries.
    • Track AWI stock, ensure clinical room standards, and handle client retention calls.
    • Maximise clinic efficiency through smart diary and booking management.
    • Please note this is a PART TIME ROLE - working 3 days a week Monday, Wednesday and Thursday (22 hours a week) **.
    • Keep computer databases up to date.
    • To ensure patients are aware of rights to chaperone in any appointment.
    • Processing personal and telephone and on-line AccuRx requests for appointments, visits…
    • Acting in a way that recognizes the importance of people’s rights, interpreting them in a way that is consistent with practice procedures and policies, and…
    • 16 hours per week - Monday, Thursday, Friday afternoon - non-negotiable..
    • _You will need to be flexible in order to swap shifts to cover annual leave, so you…
    • Handle administrative tasks such as scheduling appointments and managing patient records.
    • The ideal candidate will assist optometrists and opticians in…
    • Alongside our clinical excellence, we value efficient administration and clear communication to ensure smooth operations.
    • Pay: £1.00 per year.

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Medical Receptionist
Alderwood Medical Practice
Longford Road, Cannock WS11 1QN
From £13 an hour
Part-time, Permanent
Apply now

Job details

From £13 an hour
Company pension, Free flu jabs, Canteen, Transport links, On-site parking
Part-time, Permanent
Longford Road, Cannock WS11 1QN

Full job description

Overview

We are seeking 2 part-time Medical Receptionists to join our GP practice to provide excellent reception and administrative support. The ideal candidates will play a crucial role in ensuring the smooth day-to-day operation of the practice and deliver exceptional patient care.

Responsibilities

- Greet patients and visitors in a professional and friendly manner

- Schedule patient appointments accurately and appropriately

- Maintain sensitive patient records and accurately update information

- Accurately request prescriptions, and handle patient prescription queries

- Handle incoming calls and signpost them appropriately

- Assist with complex queries which may need escalating to appropriate staff

- Ensure patient accessible areas and workspaces are clean and organised

- To be flexible in covering shifts when or if needed

- Work under instructions of GP Partners at all times

Skills

- Ability to follow procedures and protocols

- Proficient in Microsoft office (particularly Outlook and Word), and basic computer competence

- Excellent communication and interpersonal abilities, including telephone mannerisms

- Accurate and detailed documentation

- Ability to work well in a team environment

- Strong organisational skills with attention to detail and ability to prioritise and utilise your own initiative in line with procedures

- Ability to multitask efficiently in a fast-paced and changing environment

- Familiarity with medical terminology is advantageous (but not required)

- Knowledge of EMIS and Docman is preferable (but not required)

Job Types: Part-time, Permanent

Pay: From £13.00 per hour

Expected hours: No less than 20.0 per week

Benefits:

  • Canteen
  • Company pension
  • Free flu jabs
  • On-site parking
  • Transport links

Education:

  • GCSE or equivalent (preferred)

Experience:

  • Medical Receptionist: 1 year (preferred)

Work Location: In person

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