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Medical Receptionist jobs in Wolverhampton WV4

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    • Booking appointments, managing utilisation and organising the diary for multiple clinicians.
    • Dental receptionist: 1 year (required).
    • Medical Receptionist: 2 years (required).
    • The role requires someone with excellent communication skills, good customer service knowledge and the ability to…
    • Ability to handle high volumes of telephone calls and online enquiries.
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    • Key skills in customer service orientation, communication, stress tolerance, listening and problem solving.
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    • Knowledge of clinical coding, referrals and general practice…
    • Schedule appointments and manage the appointment calendar with precision.
    • Excellent communication skills, both verbal and written, with a positive attitude.
    • You will help ensure the smooth day-to-day running of our services, providing a welcoming and professional experience for patients while supporting our clinical…
    • Liaising with dentists, hygienist and nurses to ensure an efficient patient journey.
    • The role consists of appointment booking via our dental software, dealing…
    • This is an excellent opportunity for someone with previous Reception/Admin experience who is looking to develop their skills within a supportive and patient-…
    • To ensure patients are aware of rights to chaperone in any appointment.
    • Processing personal and telephone and on-line AccuRx requests for appointments, visits…
    • The successful candidate will be responsible for handling patient telephone calls, booking appointments, navigating patients to the most appropriate healthcare…
    • Schedule appointments and manage the appointment calendar.
    • Knowledge of medical terminology is preferred but not required.
    • Communicate effectively with patients regarding treatment plans, follow-up appointments, and billing inquiries.
    • Answering phone calls and handling enquiries.
    • Booking and amending appointments, answering the phone, updating patient records.
    • Supporting the management and clinical team with the smooth running of the…
    • Strong organizational skills with attention to detail in managing appointments and patient records.
    • Act as the primary point of contact for patients regarding…

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Job Post Details

Dental Receptionist - Part Time
Stourbridge Dental & Implant Clinic
Stourbridge
From £13 an hour
Permanent, Full-time
Apply now

Job details

From £13 an hour
Annual leave, Free parking, On-site parking
Permanent, Full-time
Stourbridge

Full job description

Stourbridge Dental & Implant Clinic is currently looking for a well-motivated and enthusiastic Receptionist to help develop and grow our modern private practice.

The clinic is looking for someone that has the ability to work in a fast paced environment and is able to work as a team player.

At Stourbridge Dental and Implant Clinic, we provide a friendly, personalised service and the very best quality of care to all of our patients, therefore it is vital that patient experience is at the heart of anyone that joins our team.

As a part of the receptionist team, you will be responsible for providing a high-quality front-of-house service to our patients, contributing to an overall exceptional patient experience.

This role has significant responsibility and includes patient-related tasks such as:

  • Greeting patients and creating a welcoming and professional atmosphere.
  • Booking appointments, managing utilisation and organising the diary for multiple clinicians.
  • Taking payments and end of day banking
  • Supporting the Practice Manager and clinical team with the smooth running of the practice.
  • Promoting patient feedback and reviews.

Reception team members are critical to the first impressions of our patients and, therefore, must be able to carry out the above tasks to the highest standards:

Candidates should also:

  • Be a team player, showing initiative and taking responsibility.
  • Have the ability to keep calm and professional in a fast-paced environment.
  • Have an excellent telephone manner.
  • Previous administration or reception experience.
  • Be personable, positive and enthusiastic with excellent customer focus.
  • Efficient computer skills.
  • Strong communication and organisation skills.
  • Achieve positive outcomes from patient queries in a timely and efficient manner.
  • Ensure that the Manager and staff are fully aware of any relevant feedback from patients.
  • Assist patients with any queries they may have.
  • Excellent attention to detail when multitasking.
  • Previous dental experience required.

Key Job benefits:

  • A competitive salary depending on experience and qualifications.
  • An excellent opportunity to work alongside our friendly, professional and diverse team.
  • Annual BLS & AED training for all staff.
  • On-going support and the opportunity for personal and professional development.
  • Extra day paid annual leave for your birthday.
  • Team social events.

Pay: From £13.00 per hour

Benefits:

  • Free parking
  • On-site parking

Ability to commute/relocate:

  • Stourbridge, West Midlands: reliably commute or plan to relocate before starting work (required)

Application question(s):

  • List three reasons on why you would be a suitable candidate for this role. No AI responses.
  • List 2-3 dates you are available for interview.

Experience:

  • Dental receptionist: 1 year (required)

Work authorisation:

  • United Kingdom (required)

Location:

  • Stourbridge, West Midlands (preferred)

Work Location: In person

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