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Medical Receptionist jobs in Wolverhampton WV7

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    • Book, amend and cancel appointments on EMIS.
    • Liaise with clinicians and colleagues to ensure the smooth running of the practice.
    • Pay:* £12.92 per hour.
    • The Medical Receptionist is responsible for handling administrative tasks such as scheduling appointments and taking patient information, as well as helping…
    • Ensuring confidentiality and data protection are observed at all times.
    • Providing a high standard of customer service.
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    • Manage appointment scheduling, cancellations, and reminders using our practice management system.
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    • Salary:* Competitive, based on experience.
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    • We’re looking for someone who genuinely enjoys working with people and naturally delivers exceptional customer service.
    • Hours: Full-time (40 hours per week).
    • Work closely with clinical staff to support patient flow and coordination.
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Job Post Details

Medical Receptionist - job post

Proactive Personnel Ltd
3.1 out of 5 stars
Telford
£12.92 an hour - Temporary, Full-time

Job details

Pay

  • £12.92 an hour

Job type

  • Temporary
  • Full-time

Location

Telford

Full job description

Medical Receptionist (EMIS Trained)

Location: Telford
Job Type: Temporary
Hours: Full-time (Shift details to be confirmed)
Pay: £12.92 per hour

The Role

We are currently recruiting for an experienced Medical Receptionist to join a busy GP practice in Telford. This is an excellent opportunity for someone with previous administration experience who is EMIS trained and confident working in a fast-paced environment.

As a Medical Receptionist, you will be the first point of contact for patients, providing a professional, friendly and compassionate service while accurately managing patient information using EMIS. Previous experience within a GP surgery or medical practice is essential. Similar NHS roles commonly require confident use of EMIS alongside excellent telephone and customer service skills.

Key Responsibilities

  • Answer a high volume of incoming calls in a professional and efficient manner.
  • Work as a Medical Receptionist, ensuring patients receive the appropriate advice, support or appointment.
  • Accurately update and maintain patient records using EMIS.
  • Book, amend and cancel appointments on EMIS.
  • Collect and verify patient demographic information, ensuring records remain accurate.
  • Signpost patients to the most appropriate healthcare service following practice protocols.
  • Deal with patient enquiries with empathy, professionalism and confidentiality.
  • Remain calm and courteous when handling difficult or sensitive calls.
  • Liaise with clinicians and colleagues to ensure the smooth running of the practice.
  • Maintain excellent patient care while working in a busy, fast-paced environment.

Experience Required

  • Essential: EMIS trained with recent practical experience using the system.
  • Strong customer service and telephone communication skills.
  • Excellent attention to detail and accurate data entry skills.
  • Ability to prioritise workload and work effectively under pressure.
  • Professional, compassionate and patient-focused approach.
  • Understanding of confidentiality, GDPR and safeguarding within a healthcare setting.
  • Immediate availability is highly desirable.

TEL2

Pay: £12.92 per hour

Experience:

  • EMIS: 1 year (required)

Work Location: In person

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