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Medical Receptionist jobs in Worthing BN11

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    • Using our in-house dental system Orthotrac you will check patients in and out, book appointments, process payments, answer the telephone, respond to enquiries,…
    • Part-time – Recruiting for 2 days per week (Thursday and Friday), with a view to increasing to 3 days as our expanding team continues to grow.*.
    • Managing appointments and telephone enquiries.
    • Experience in both NHS and private dentistry.
    • We are looking for a friendly, enthusiastic and reliable Trainee…
    • You will manage the diaries of all clinicians, deal with patient queries by phone, email and in person and also undertake other administrative responsibilities…
    • Strong leadership and people management skills.
    • Working Hours* 37.5 hours per week, 5 days a week, working either:
    • Learning clinical and admin skills through full training.
    • Booking appointments and handling reception duties.
    • Greeting patients and helping them feel welcome.
    • Taking payments and processing both NHS and private treatment plans.
    • Managing the appointment system (Dentally) and maintaining accurate patient records.

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Job Post Details

Dental Receptionist - job post

East Preston And Ferring Dental Clinic
222 Findon Road, Worthing BN14 0EJ
From £12.71 an hour - Permanent

Job details

Pay

  • From £12.71 an hour

Job type

  • Permanent

Location

222 Findon Road, Worthing BN14 0EJ

Full job description

Job Summary
We are seeking a friendly, caring and organised Dental Receptionist to join our dental practice. The ideal candidate will be the first point of contact for our patients, providing exceptional customer service while managing administrative tasks efficiently. This role is crucial in ensuring the smooth operation of our practice and enhancing patient experience.

Duties

  • Greet patients warmly and ensure a welcoming atmosphere.
  • Manage appointment scheduling, confirmations, and cancellations.
  • Handle patient inquiries both in person and over the phone.
  • Maintain accurate patient records and ensure confidentiality.
  • Process patient payments and manage billing inquiries.
  • Assist with insurance verification and claims processing.
  • Coordinate with dental staff to ensure seamless patient flow.
  • Maintain a clean and organised reception area.
  • Perform general administrative tasks as required.

Requirements

  • Previous experience in an office or administrative role is preferred.
  • Excellent communication skills, both verbal and written.
  • Strong organisational skills with attention to detail.
  • Proficiency in using office equipment and computer software.
  • Ability to multitask effectively in a fast-paced environment.
  • A friendly disposition with a focus on customer service.
  • Knowledge of dental terminology and procedures is an advantage but not essential.

If you are passionate about providing excellent service in a dental environment, we encourage you to apply for this rewarding position.

Hours

The hours are Thursdays 8am-6pm , Fridays 8am-6pm and Saturdays 8am-5pm.

This position is based at our Findon Branch.

Job Type: Permanent

Pay: From £12.71 per hour

Experience:

  • Customer service: 1 year (required)

Work Location: In person

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