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Medical Receptionist jobs in Worthing BN11

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    • View all Victoria Road Surgery jobs - Worthing jobs
    • Salary Search: Medical Receptionist salaries in Worthing
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Job Post Details

Medical Receptionist
Victoria Road Surgery
Worthing BN11 1XE
£12.71 an hour
Part-time
Apply now

Job details

£12.71 an hour
Company pension, Company events
Part-time
Worthing BN11 1XE

Full job description

Are you a friendly, organised and adaptable individual looking for a rewarding role within a busy NHS GP practice?

At Victoria Road Surgery, we are proud to care for over 14,000 patients across two sites and are looking for a Part time 25 hour Medical receptionist to join the team.

While previous reception or healthcare experience would be an advantage, full training will be provided for the right person.

This role will primarily be based at our Victoria road Surgery branch however we may ask for your help to cover Durrington health Center when needed.

You will play a vital role in delivering excellent patient care and ensuring the smooth running of our reception services.

Why Join Us?

At Victoria Road Surgery, our team is our greatest asset. We are a friendly, dedicated and supportive group of professionals who genuinely care about our patients and one another. Every day brings new challenges, opportunities to learn, and the chance to make a real difference in people's lives.

This role would suit someone who:

  • Enjoys working in a busy and varied environment.
  • Has excellent communication and customer service skills.
  • Can remain calm and professional under pressure.
  • Is flexible, proactive and able to think on their feet.
  • Enjoys being part of a hardworking and supportive team.

Key Responsibilities

As a Medical Receptionist, you will:

  • Provide a professional, welcoming, and efficient reception service to patients and visitors.
  • Assist patients with enquiries, appointments, and practice information.
  • Communicate test results accurately and sensitively following practice procedures.
  • Process and distribute clinical and administrative paperwork efficiently.
  • Support patients requiring urgent medical attention by directing them appropriately.
  • Monitor the waiting area and keep patients informed of any delays.
  • Register new patients and assist with temporary patient registrations.
  • Answer telephone calls promptly, professionally, and courteously.
  • Take accurate messages and ensure they are passed on to the appropriate team member.
  • Work collaboratively with clinicians and colleagues to ensure the best possible patient experience.
  • Handle challenging situations with professionalism and empathy, seeking support from senior staff when required.

What We Offer

  • Full training and ongoing support.
  • A varied and interesting role where no two days are the same.
  • A friendly, experienced and supportive team environment.
  • The opportunity to make a genuine difference to your local community.
  • Experience within a respected and well-established GP practice.

If you are passionate about helping people, thrive in a fast-paced environment, and are looking for a role where your contribution truly matters, we would love to hear from you.

Pay: £12.71 per hour

Expected hours: 25.0 per week

Benefits:

  • Company events
  • Company pension

Work Location: In person

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