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Medical Receptionist jobs in Worthing BN11

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    • Greeting patients with a warm welcome, answering phone, checking in & booking of patient appointments, handling customer enquiries, processing payments, general…
    • To provide a point of contact and support for patients having appointments, consultations and clinical procedures with the consultant.
    • To listen to patient requests for services and assist them in booking the most appropriate appointment (in person and by telephone).
    • Health and Safety + CQC*.
    • You will be based on reception covering reception and administration tasks including but not exclusive to, dealing with patient information in a sensitive…
    • The Outpatients department at Horsham is over two floors covering both medical and surgical specialities Your role will include checking patients in and out for…
    • To assist the nurses, clinical nurse specialists, sonographers and medical staff in giving individualised care to the patients.
    • Booking, rescheduling, amending, cancelling appointments.
    • Main duties will be as dental receptionist and potential candidates should cover as dental nurse as…
    • Helping to book and arrange appointments.
    • Dealing with customer enquiries, both in person and over the phone.
    • Clear communicator; able to articulate medical and…
    • Answer phone calls and schedule appointments for patients.
    • Assist with the coordination of dental procedures and follow-up appointments.
    • Learning clinical and admin skills through full training.
    • Booking appointments and handling reception duties.
    • Greeting patients and helping them feel welcome.
    • You will need to be flexible to cover colleagues’ shifts for annual leave and sickness, sometimes at short notice.
    • Deal with telephone queries from patients, staff and other departments and direct them to the appropriate person/department where necessary.
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Job Post Details

Dental Receptionist - job post

Dental Clinic
Hove
£14 - £15 an hour - Part-time

Job details

Pay

  • £14 - £15 an hour

Job type

  • Part-time

Location

Hove

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension

Full job description

Dental receptionists are a key part of the dental team, from the first phone call to the completion of treatment, they provide outstanding customer service to all patients.

Key responsibilities:

· Answering queries ensuring an exceptional patient journey both in person and over the phone

· Booking and rearranging appointments in the most efficient manner using a diary-management system

· Taking payments

Key skills and experience:

  • Excellent customer service, communication, and interpersonal skills, ideally gained in a front of house customer facing role
  • Strong attention to detail
  • High level of organisation
  • An excellent team player
  • Positive nature - able to adapt and take on change easily
  • Responsible and reliable with a strong work ethic
  • Able to use IT and computer-based systems
  • Willingness to learn and develop your skills
  • Prior experience in a dental/medical background (desirable)
  • Greeting patients with a warm welcome, answering phone, checking in & booking of patient appointments, handling customer enquiries, processing payments, general administrative work and any other duties as required
  • Personable and well presented
  • Confident in reception role
  • Strong communication skills
  • Striving for outstanding customer service
  • Able to work using own initiative, as well as part of a team.
  • Managing the appointment diaries and patient appointments with attention to detail and following practice guidelines.
  • Highly motivated, reliable, flexible, and organised

Job Types: Part-time

Salary: From £14.00 per hour - £15.00 (depending on experience and willingness to work Saturdays (half day)

Schedule:

  • 3-3,5 days a week
  • 1 x Saturday per month 9am-1:30pm
  • There is scope in future for increasing hours/days by adding a weekday should candidate be interested in this.

The ideal candidate must be able to communicate effectively with staff and patients, be computer literate and able to work under pressure.

The role will include working as part of the front of house reception team

Previous dental reception training would be an advantage, but not essential, as full training will be given.

If you have experience as a dental nurse or are currently a dental nurse, this will be a huge advantage.

Experience:

  • Receptionist: 1 year (preferred)

Job Type: Part-time

Pay: £14.00-£15.00 per hour

Expected hours: 24 – 30 per week

Benefits:

  • Company pension
  • Employee discount

Experience:

  • Medical Receptionist: 1 year (preferred)
  • dental/medical receptionist: 1 year (preferred)

Work Location: In person

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