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Medical Receptionist jobs in Worthing BN12

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    • Booking, amending and cancelling patient appointments in line with practice procedures.
    • Signposting patients to appropriate members of the admin and clinical…
    • Coordinate patient admissions, discharges, and follow-up appointments with attention to detail and confidentiality.
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    • To undertake some reception duties, which include answering the telephone, booking appointments, processing documents, prescriptions and signposting patients to…
    • P. Support all clinical staff with general administrative tasks as requested.
    • I. Process referrals using the electronic referral system (ERS).
    • Booking appointments for customers both over the phone and in person.
    • Welcoming customers to the clinic and assisting them with any queries.
    • Prepare and process clinical correspondence, including referral letters, reports and other medical documentation.
    • NHS Pension Scheme (if applicable).
    • The service operates a patient-centred model, aiming to diagnose and treat patients efficiently while reducing unnecessary follow-up appointments.
    • They are now looking for Patient Services Advisors to join their friendly and welcoming team on a full time or part time basis.
    • Perform coding tasks and data entry on our clinical system.
    • Handle incoming calls with professionalism and courtesy, directing inquiries appropriately and…
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    • Learning clinical and admin skills through full training.
    • Booking appointments and handling reception duties.
    • Greeting patients and helping them feel welcome.
    • As a Patient Services Coordinator, you'll be the first point of contact for patients accessing our diagnostic services, providing reassurance, answering…
    • You will provide a comprehensive administrative service to the team, including supporting referrals and appointments, maintaining accurate patient and waiting-…
    • Supporting the wider clinical team with their admin on a rotational basis, including screening and sending letters to GPs and patients, updating patient records…
    • You will be working as an administrator for Forensic Healthcare service where you will use your skills to support highly-skilled and dedicated clinical staff…
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    • Keep appointments running smoothly and efficiently so everything flows well for the team.
    • As a receptionist, you will provide outstanding customer service to…

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Patient Services Advisor / Medical Receptionist
Steyning Medical Practice, Steyning
Steyning BN44 3RJ
From £13.10 an hour
Part-time
Apply now

Job details

From £13.10 an hour
Company pension
Part-time
Steyning BN44 3RJ

Full job description

Company description

Steyning Medical Practice is an innovative, purpose-built GP practice, in the heart of the beautiful Sussex countryside. We are looking to recruit Patient Services Coodinators to join our friendly, hardworking Patient Services Team.

We are a large, welcoming practice with an emphasis on staff satisfaction and a sense of teamwork.

We are looking for hardworking, conscientious individuals with a background in customer service to join our Patient Services Team.

The successful candidate must be able to work under pressure and provide service with a smile at all times.

Main duties for a patient services advisor

Greet patients and visitors to the practice in a professional manner.

Booking, amending and cancelling patient appointments in line with practice procedures.

Answering telephone calls promptly and processing requests in line with practice procedures.

Working within the guidelines of our appointment system.

Signposting patients to appropriate members of the admin and clinical team, community teams or outside agencies as required.

General Administration.

Maintaining an effective filing and recording system for patient data and practice documents.

We offer full training along with clear opportunities for career growth and development through a progressive pay scale

---------------------------

Working hours: Contract of 27 hours and 15 mins per week available/Required

Monday - 07:45-13:00

Tuesday - 13:00-18:45

Wednesday - Day Off

Thursday - 07:45-18:45

Friday - 13:00-18:45

Job Type: Part-time

Pay: From £13.10 per hour

Benefits:

  • Company pension

Experience:

  • Customer service: 1 year (preferred)

Work Location: In person

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