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Medical Receptionist jobs in Worthing BN12

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    • Greeting patients with a warm welcome, answering phone, checking in & booking of patient appointments, handling customer enquiries, processing payments, general…
    • Manage appointment scheduling, confirmations, and cancellations.
    • Process patient payments and manage billing inquiries.
    • Customer service: 1 year (required).
    • Working within a fast-paced, high-volume dermatology service managing approximately 200,000 patient appointments each year across the Southeast, the post holder…
    • Maintaining and monitoring the Practice appointments system.
    • Booking, amending and cancelling appointments.
    • Scanning and processing hospital and outside post…
    • Booking, amending and cancelling patient appointments in line with practice procedures.
    • Signposting patients to appropriate members of the admin and clinical…
    • Previous clerical experience will be advantageous in this role.
    • The successful candidate will play a vital role in ensuring the smooth operation of our office…
    • The role will include general secretarial tasks including processing referrals to secondary care, online correspondence coming into the practice, responding to…
    • Previous experience in a GP surgery is essential, and experience of QOF and medical secretarial work would be highly advantageous.*.
    • Current DBS certificate is advantageous.
    • You will be the first point of contact for patients, delivering excellent customer service while ensuring the smooth…
    • The service operates a patient-centred model, aiming to diagnose and treat patients efficiently while reducing unnecessary follow-up appointments.
    • Arrange booking appointments with patients/ dentists.
    • To be computer proficient (as the booking system is all computerised).
    • Organise appointments and transport for residents where necessary.
    • Deal with Admission and Discharge paperwork for residents.
    • Sorting of mail, photocopying etc.
    • View all Grove Park Healthcare jobs - Brighton jobs - Nursing Home Administrator jobs in Brighton
    • Salary Search: Care Home Administrator salaries in Brighton
    • See popular questions & answers about Grove Park Healthcare
    • Organise appointments and transport for residents where necessary.
    • Deal with Admission and Discharge paperwork for residents.
    • Sorting of mail, photocopying etc.
    • This role requires someone who is confident analysing performance data, presenting findings and recommendations, implementing new systems and supporting the…
    • To ensure that the Doctors and Practice Nurses have patient notes (if required) and any information relevant to the patients care prior to the consultation.

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Job Post Details

Dental Receptionist - job post

Dental Clinic
Hove
£15 an hour - Part-time

Job details

Pay

  • £15 an hour

Job type

  • Part-time

Location

Hove

Benefits

Pulled from the full job description

  • Employee discount
  • Company pension

Full job description

Dental receptionists are a key part of the dental team, from the first phone call to the completion of treatment, they provide outstanding customer service to all patients.

Key responsibilities:

· Answering queries ensuring an exceptional patient journey both in person and over the phone

· Booking and rearranging appointments in the most efficient manner using a diary-management system

· Taking payments

Key skills and experience:

  • Excellent customer service, communication, and interpersonal skills, ideally gained in a front of house customer facing role
  • Strong attention to detail
  • High level of organisation
  • An excellent team player
  • Positive nature - able to adapt and take on change easily
  • Responsible and reliable with a strong work ethic
  • Able to use IT and computer-based systems
  • Willingness to learn and develop your skills
  • Prior experience in a dental/medical background (desirable)
  • Greeting patients with a warm welcome, answering phone, checking in & booking of patient appointments, handling customer enquiries, processing payments, general administrative work and any other duties as required
  • Personable and well presented
  • Confident in reception role
  • Strong communication skills
  • Striving for outstanding customer service
  • Able to work using own initiative, as well as part of a team.
  • Managing the appointment diaries and patient appointments with attention to detail and following practice guidelines.
  • Highly motivated, reliable, flexible, and organised

Job Types: Part-time

Salary: £15.00

Schedule:

  • Only Saturdays 08:45-13:45 (5 hours)
  • There is scope in future for increasing hours/days by adding a weekday should candidate be interested in this.

The ideal candidate must be able to communicate effectively with staff and patients, be computer literate and able to work under pressure.

The role will include working as part of the front of house reception team

Previous dental reception training would be an advantage, but not essential, as full training will be given.

If you have experience as a dental nurse or are currently a dental nurse, this will be a huge advantage.

Experience:

  • Receptionist: 1 year (necessary)

Job Type: Part-time

Pay: £15.00 per hour

Expected hours: 5.0 per week

Benefits:

  • Company pension
  • Employee discount

Experience:

  • dental/medical receptionist: 1 year (required)

Work Location: In person

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