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Medical Receptionist jobs in Worthing BN12

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    • Process and distribute clinical and administrative paperwork efficiently.
    • Support patients requiring urgent medical attention by directing them appropriately.
    • View all Victoria Road Surgery jobs - Worthing jobs
    • Salary Search: Medical Receptionist salaries in Worthing
    • To provide a point of contact for patients and act as a focal point of communication between patients, doctors, and other clinical and non-clinical staff in a…
    • Keep appointments running smoothly and efficiently so everything flows well for the team.
    • As a receptionist, you will provide outstanding customer service to…
    • Customer service: 2 years (required).
    • Manage appointment scheduling, confirmations, and cancellations.
    • Process patient payments and manage billing inquiries.
    • Duties can include but are not limited to, effective use of the appointment system, booking appointments, processing of information and assisting patients as…
    • Support the coordination of meetings by arranging appointments, preparing agendas, taking minutes and distributing actions as required.
    • Previous veterinary receptionist experience is desirable.
    • Triage the impact of emergency appointments, contacting clients and rearranging as needed.
    • Working within a fast-paced, high-volume dermatology service managing approximately 200,000 patient appointments each year across the Southeast, the post holder…
    • Booking appointments for customers both over the phone and in person.
    • Welcoming customers to the clinic and assisting them with any queries.
    • Experience managing diaries, clinic schedules, appointments, bookings, rotas, or scheduling systems.
    • Experience using practice management systems, patient…
    • As a Patient Services Coordinator, you'll be the first point of contact for patients accessing our diagnostic services, providing reassurance, answering…
    • Undertake activities within the Patient Services team such as answering the telephone; monitoring and responding to emails; booking appointments; coding and…
    • The service operates a patient-centred model, aiming to diagnose and treat patients efficiently while reducing unnecessary follow-up appointments.
    • To provide a point of contact and support for patients having appointments, consultations and clinical procedures with the consultant.
    • Great communication skills, with a passion for delivering great service and building strong relationships with both colleagues and patients.

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Job Post Details

Medical Receptionist
Worthing BN11 1XE
£12.71 an hour
Part-time

Job details

£12.71 an hour
Company pension, Company events
Part-time
Worthing BN11 1XE

Full job description

Are you a friendly, organised and adaptable individual looking for a rewarding role within a busy NHS GP practice?

At Victoria Road Surgery, we are proud to care for over 14,000 patients across two sites and are looking for a Part time 25 hour Medical receptionist to join the team.

While previous reception or healthcare experience would be an advantage, full training will be provided for the right person.

This role will primarily be based at our Victoria road Surgery branch however we may ask for your help to cover Durrington health Center when needed.

You will play a vital role in delivering excellent patient care and ensuring the smooth running of our reception services.

Why Join Us?

At Victoria Road Surgery, our team is our greatest asset. We are a friendly, dedicated and supportive group of professionals who genuinely care about our patients and one another. Every day brings new challenges, opportunities to learn, and the chance to make a real difference in people's lives.

This role would suit someone who:

  • Enjoys working in a busy and varied environment.
  • Has excellent communication and customer service skills.
  • Can remain calm and professional under pressure.
  • Is flexible, proactive and able to think on their feet.
  • Enjoys being part of a hardworking and supportive team.

Key Responsibilities

As a Medical Receptionist, you will:

  • Provide a professional, welcoming, and efficient reception service to patients and visitors.
  • Assist patients with enquiries, appointments, and practice information.
  • Communicate test results accurately and sensitively following practice procedures.
  • Process and distribute clinical and administrative paperwork efficiently.
  • Support patients requiring urgent medical attention by directing them appropriately.
  • Monitor the waiting area and keep patients informed of any delays.
  • Register new patients and assist with temporary patient registrations.
  • Answer telephone calls promptly, professionally, and courteously.
  • Take accurate messages and ensure they are passed on to the appropriate team member.
  • Work collaboratively with clinicians and colleagues to ensure the best possible patient experience.
  • Handle challenging situations with professionalism and empathy, seeking support from senior staff when required.

What We Offer

  • Full training and ongoing support.
  • A varied and interesting role where no two days are the same.
  • A friendly, experienced and supportive team environment.
  • The opportunity to make a genuine difference to your local community.
  • Experience within a respected and well-established GP practice.

If you are passionate about helping people, thrive in a fast-paced environment, and are looking for a role where your contribution truly matters, we would love to hear from you.

Pay: £12.71 per hour

Expected hours: 25.0 per week

Benefits:

  • Company events
  • Company pension

Work Location: In person

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