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Medical Receptionist jobs in Wroxham

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    • An industry leading salary plus excellent bonus potential.
    • Building relationships with patients and ensuring regular communication prior to and following their…
    • You will be part of our Patient Liaison Team (PLT) who support clinical and managerial staff, and, help patients with their queries and problems.
    • Previous medical or healthcare receptionist experience is desirable.
    • The receptionist plays a pivotal role in the experience of patients at our practice,…
    • Experienced & Bubbly Dental Receptionist Required*.
    • There is also the option to join the rota for evening and weekend overtime, although this is completely…
    • To ensure there are robust and effective systems in place to ensure excellent communication within the team and to regularly update staff of any changes to the…
    • We are looking for someone who has at least 2 years' experience of working in a reception setting (preferably medical or dental).
    • To help people to manage their needs through answering queries, making, and managing appointments and ensuring that people have good quality written or verbal…
    • Experienced and long-standing clinical team.
    • The ideal candidate will have prior experience working in a mixed NHS/private practice and be confident managing a…
    • This will include booking of appointments from waiting lists, resolving appointment conflicts, issuing appointment letters/texts, using cloud booking to ensure…
    • Support, create and maintain clinical rotas for all types of appointments.
    • NVQ Level 2 in Health and Social Care.
    • Complete staff appraisals as required.
    • You’ll join and lead a highly skilled team of Masters-qualified audiologists and hearing aid dispensers, trainees, audiology practitioners, experienced…
    • You will make appointments for our patient applying your understanding of patient confidentiality & attention to detail.
    • The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home…
    • Maintaining and monitoring the practice appointment system, including booking appointments.
    • All staff have a responsibility to understand, achieve and maintain…
    • Collaborate with clinical staff to ensure documentation accuracy.
    • Proven experience in medical coding or clinical documentation.

Job Post Details

Patient Advisor - job post

Optical Express
3.1 out of 5 stars
Norwich NR2 1QD
From £26,500 a year - Permanent, Full-time

Job details

Pay

  • From £26,500 a year

Job type

  • Permanent
  • Full-time

Location

Norwich NR2 1QD

Benefits

Pulled from the full job description

  • Annual leave
  • Employee discount
  • Company pension

Full job description

Job Title: Patient Advisor

Hours: Full time, 40 hours per week

Location: Norwich / Ipswich

Salary: £26,500 plus bonus and benefits

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

The Optical Express team work together, collectively and consistently striving for excellence. We support each other, respect each other and are committed to a culture of care, trust and integrity.

The culture extends to our local communities, through our range of charitable and environmental projects. We focus on doing what is right for our patients, our colleagues, our local communities and our planet.

A career at Optical Express is fulfilling, fun and rewarding. As an employee, you can benefit from the following:

  • An industry leading salary plus excellent bonus potential
  • State of the art, modern working environments
  • 33 days annual leave
  • Free Laser Eye Surgery and Intraocular Lens Surgery
  • Free eye tests
  • Discounted prescription eye wear and sunglasses
  • Generous Optical Express friends and family discount scheme
  • Ongoing training and development opportunities
  • Pension scheme

It’s our Patient Advisor’s role to make our patients feel like a superstar from the moment they enter our clinics. Our Patient Advisors are often the first person our patient interacts with. Every day will bring something new, but your day to day role will involve:

  • Building relationships with patients and ensuring regular communication prior to and following their treatment
  • Assisting in patient consultations
  • Scanning patients eyes using state of the art equipment as part of a full health check
  • Assisting patients to complete health questionnaires
  • Introducing patients to their optometrist
  • Scheduling treatment dates
  • Discussing finance options
  • Accurately maintaining patient records

Are you our ideal candidate? The answer is yes if you:

  • Have a passion for providing world-class customer service
  • Possess strong organisational skills
  • Can communicate clearly and articulately with a diverse range of people
  • Are motivated and driven to succeed

If you believe you have the right skills and attributes for this role, we would love to hear from you.

INDP

Job Types: Full-time, Permanent

Pay: From £26,500.00 per year

Benefits:

  • Company pension
  • Employee discount

Experience:

  • Sales: 1 year (preferred)

Work Location: In person

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