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Medical Receptionist jobs in Wroxham

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    • Previous medical or healthcare receptionist experience is desirable.
    • The receptionist plays a pivotal role in the experience of patients at our practice,…
    • View all Hingham Surgery jobs - Hingham jobs
    • Salary Search: Medical Receptionist salaries in Hingham
    • Your proactive approach will ensure smooth scheduling, accurate documentation, and effective communication between patients and medical staff.
    • Maintain electronic medical records and ensure accuracy of patient data.
    • Collaborate with medical staff to ensure smooth patient flow and excellent service…
    • Your primary responsibility will be to provide clinical support in a wide range of treatments for a broad client base which includes adults and children,…
    • You'll be handling enquiries, updating records, and working closely with both clinical and administrative teams to keep everything running smoothly.
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    • Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing…
    • Co-ordinating: Controlling patient flow on the day of the consent appointment and surgery appointments to ensure minimum waiting times for patients and managing…
    • We can consider 2 part-time positions (a full-time equivalent) working 2 days or 3 days, 8am – 4pm or 8.30am – 4.30pm.
    • You will make appointments for our patient applying your understanding of patient confidentiality & attention to detail.
    • Liaising closely with clinicians and the wider practice team to ensure appointments run smoothly.
    • Managing patient appointments, cancellations, and rescheduling…
    • The successful candidate will be working as a key part of the Practice team, working alongside administration colleagues and supporting the clinical team to…
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    • Manage appointments and maintain clinicians' diaries efficiently.
    • Work collaboratively with the clinical and administrative teams to deliver an excellent…
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    • Knowledge of working with systems would be advantageous.
    • The ability to use and operate a computer-based system.
    • Oversee appointment scheduling and diary management to maximise efficiency.
    • Handle patient enquiries, both in person and over the telephone, with…
  • View similar jobs with this employer
    • Oversee appointment scheduling and diary management to maximise efficiency.
    • Handle patient enquiries, both in person and over the telephone, with…

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Medical Receptionist
Hingham Surgery
Hingham NR9 4JB
From £12.71 an hour
Part-time, Permanent, Full-time
Apply now

Job details

Here’s how the job details align with your profile.

Pay

From £12.71 an hour

Job type

Part-time
Permanent
Full-time

Benefits

Pulled from the full job description
Annual leave
Company pension
On-site parking

Full job description

Hingham Surgery has an opportunity for an enthusiastic and proactive person to join our team - 37.5 hours per week over 5 days, or job-share.

The receptionist plays a pivotal role in the experience of patients at our practice, helping them to access the right services and dealing with their queries face-to-face, online and by telephone.

The main responsibilities of the role include:

  • Greeting and directing all patients.
  • Making appointments.
  • Answering queries from patients and outside agencies, signposting to the appropriate staff member as appropriate.
  • Accepting, issuing and handing out prescriptions, letters, completed forms, specimen bottles, etc.
  • Advising patients of practice procedures.
  • Registering new patients.
  • Accurately maintaining patient database and records.

General practice is a challenging environment that requires a calm and caring approach with the ability to work under pressure. The ideal candidate will be a highly motivated team player who has customer service/patient experience, offers excellent communication skills, and has the following attributes:

  • Ability to work in a polite, confidential and discreet manner, respecting patients and colleagues at all times.
  • Experience of working with the general public, being sensitive and empathic.
  • Ability to work as part of a team.
  • Strong IT and administration skills, with a high level of accuracy and attention to detail.
  • Previous medical or healthcare receptionist experience is desirable.

Some flexibility is required, as you will sometimes need to work additional or alternative hours to cover for colleagues.

In addition to salary (dependent on experience), you will also be enrolled on to the NHS Pension Scheme. There is 5 weeks annual leave plus Bank Holidays pro rata. Training and ongoing development support the role.

Pay: From £12.71 per hour

Benefits:

  • Company pension
  • On-site parking

Work Location: In person

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