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Medical Receptionist jobs in York

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    • Taking prompt and timely action when there are any welfare or safeguarding concerns.
    • There may be, on occasion a requirement to carry out other tasks; dependent…
    • View all Front Street Surgery jobs - York jobs - Medical Receptionist jobs in York
    • Salary Search: Part time Medical Receptionist / 20 - 30 hours per week. salaries in York
    • Customer service: 2 years (preferred).
    • Engage with customers in a friendly and professional manner while actively listening to their concerns.
    • Day-to-day administrative duties include but are not limited to, scanning hospital letters into our inhouse system, processing deductions for patients who have…
    • Managing appointments, including booking, rearranging and confirming appointments, while helping to maintain efficient diaries.
    • Monitor appointment schedule to ensure system is running appropriately, reporting any problems to Practice Manager.
    • Expected hours: No less than 20.0 per week.
    • Background knowledge or experience with medical terminology – highly desirable.
    • Your main task will be supporting our consultants with fast and precise typing…
    • They will be responsible for collecting and processing correspondence from patients, GP’s, medical specialists and the clinical team to ensure all paperwork is…
    • So we need someone who is relatively flexible looking for around 12-16 hours a week.
    • The role provides the vital link between the scanner (sonographer) and the…
    • Coordinating appointments and clinician diaries.
    • Customer service: 2 years (preferred).
    • Working closely with our clinical teams to keep everything running…
    • This is a varied role but the main duties include making appointments with the most appropriate healthcare professional, signposting patients, filing, scanning…
  • View similar jobs with this employer
    • To provide consistently exceptional customer care for our patients and to ensure the smooth and efficient running of the front desk area.
    • Ensure paperwork and identity checks are completed.
    • Print or prepare admission forms, wristbands, and other paperwork.
    • Welcome and check in patients.
    • Working closely with Consultants, medical staff, specialist nurses and the wider multidisciplinary team, you will provide high-quality secretarial and…
    • We are first and foremost looking for an individual with a passion for people, customer service experience, extensive organisational and digital data management…
    • This is a fantastic opportunity for someone looking to develop their leadership skills while remaining in a customer-focused and patient-facing environment.

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Job Post Details

Part time Medical Receptionist / 20 - 30 hours per week.
Front Street Surgery
14 Front Street, York YO24 3BZ
£12.71 an hour
Part-time
Apply now

Job details

£12.71 an hour
Annual leave, Free parking, Company pension
Part-time
Monday to Friday
14 Front Street, York YO24 3BZ

Full job description

We are looking for someone to join our dedicated reception team at Front Street Surgery. Are you caring, flexible, enthusiastic, and hardworking?

  • The reception role requires good communication skills, the ability to use various IT systems confidently and the ability to adapt to different situations on a day by day basis.
  • Do you want to work for one of the best GP pracitces in York? Then look no further; Front Street Surgery is one of the top performing GP practices in the area. We were recently assessed as Good by CQC, with outstanding grade for patient care. We are all very proud to work for this practice.
  • Being a team player is essential - you will need to integrate with all teams in the practice; from the GPs to the administrative teams.
  • This role is fast-paced and ever-changing. You will need to be able to multi task, problem-solve and think on your feet. Can you remain calm and positive when working under pressure and challenging circumstances?

We are offering 20 - 30 hours per week Monday to Friday. The hours of work will be in 5 hour shifts between 8 am and 6.30pm, with occasional Saturday and late night cover. The flexibility to provide cover for sickness and annual leave is essential. The shift pattern to be confirmed at interview/job offer.

You will be responsible for undertaking a wide range of administrative duties to support the team and deliver excellent service and care to our patients.

The following are the core responsibilities of the Reception Role :

  • Dealing with incoming and outgoing phone calls.
  • Helping with queries at the front desk.
  • Liaising with internal and external healthcare professionals
  • Managing the task box in an effective manner
  • Maintaining accurate patient records
  • Processing documents and prescriptions
  • Actioning a range of administrative duties, using various online platforms.
  • Complying with mandatory training requirements , including safeguarding, as set out by employment terms
  • Taking prompt and timely action when there are any welfare or safeguarding concerns.
  • Working within organisational policies, procedures and guidance.
  • Demonstrating the practice's values and behaviours in their work

There may be, on occasion a requirement to carry out other tasks; dependent upon factors such as workload and staffing issues.

Accessibility - Our site is based on 2 floors.

Essential criteria

  • Experience of working in a Healthcare environment
  • Previous administrative experience.
  • A good Standard of Education -Minimum of 3 GCSEs (or equivalent) at grade C or above including English Language & Maths

Desirable criteria

  • Medical terminology
  • Knowledge of SystmOne

Please only apply if you meet the criteria listed above, as it is essential for this position. We are unable to respond if you do not meet the criteria.

Job Type: Part-time

Pay: £12.71 per hour

Benefits:

  • Company pension
  • Free parking

Application question(s):

  • Please list how you meet the essential criteria.

Work Location: In person

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