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    • In addition, you’ll also support the clinical team by helping patients understand their treatment plans, discuss options, and guide them through their journey…
    • Booking appointments, dealing with queries and tasks.
    • Manage appointment scheduling, confirmations, and cancellations effectively.
    • Book in, amend and cancel patient appointment in line with practice appointments procedures ensuing optimum efficiency of the appointment system.
    • Taking prompt and timely action when there are any welfare or safeguarding concerns.
    • There may be, on occasion a requirement to carry out other tasks; dependent…
    • Booking appointments and managing enquiries.
    • This is a varied and rewarding role where you’ll support patients, solve problems, and help ease pressure on the…
    • Booking appointments and managing enquiries.
    • This is a varied and rewarding role where you’ll support patients, solve problems, and help ease pressure on the…
    • Communicating with staff and answering any queries regarding rota's.
    • The role of a Rostering Co-Ordinator is to allocate care workers to customer visits by…
    • Booking and managing patient appointments.
    • Providing outstanding customer service to patients both in person and over the phone.
    • The role is to support the Medical Secretary and ensure the smooth running of the secretarial department and work independently if the medical secretary is on…
    • Maintaining and monitoring the practice appointments system.
    • Taking payments in practice and over the phone for all appointments booked.
    • Coordinate the booking of appointments and manage waiting times, escalating as necessary.
    • Coordinate the booking of patient appointments, ensuring efficient…
    • Ensuring all processes are completed for customers booking appointments with LivingCare.
    • Convert enquiries into confirmed appointments through effective…
    • The directorate includes medical staff, nursing and research staff, visiting consultants and junior medical staff.
    • Direct Customer Service: 2 years (required).
    • You would be working within our Patient Services Area as part of our communication team, dealing directly with…
    • Manage appointment scheduling, including booking, confirming, and rescheduling patient appointments.
    • Process patient payments and manage billing inquiries…

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Job Post Details

Dental Treatment Coordinator/ Receptionist - job post

Infinity Dental Suite
5 Cardale Park, Greengate, Harrogate HG3 1GY
£32,000 - £40,000 a year - Permanent, Full-time
Responded to 75% or more applications in the past 30 days, typically within 3 days.

Job details

Pay

  • £32,000 - £40,000 a year

Job type

  • Permanent
  • Full-time

Location

5 Cardale Park, Greengate, Harrogate HG3 1GY

Benefits

Pulled from the full job description

  • Employee discount
  • Free parking
  • Private dental insurance
  • Store discount
  • Company pension
  • On-site parking

Full job description

Treatment Coordinator/ Reception – Join Infinity Dental Suite!

Are you a friendly, organised, and motivated individual looking for a role where you can truly make a difference? At Infinity Dental Suite, our brand-new, state-of-the-art clinic in Harrogate, we’re looking for a Receptionist - treatment coordinator. This is an exciting opportunity to be the face of a high-performing, patient-focused team from the very start.

Why Join Infinity Dental Suite?

Infinity Dental Suite is the sister practice to our flagship Infinity Dental Clinic in Leeds – the UK’s leading Straumann Implant Centre. We specialise in dental implants, Invisalign, cosmetic dentistry, sedation, Denplan, and comprehensive patient care.

Our expansion into Harrogate means a fresh, modern environment, cutting-edge technology, and a commitment to delivering outstanding patient experiences.

About the Role: Receptionist - Treatment Coordinator

Your main role will be to deliver a smooth and welcoming front-of-house experience for every patient. In addition, you’ll also support the clinical team by helping patients understand their treatment plans, discuss options, and guide them through their journey when needed.

Your Responsibilities Will Include:

  • Managing the front desk: greeting patients, handling calls, bookings, and managing diaries.
  • Delivering a professional, caring, and organised reception service.
  • Assisting in explaining treatment plans and finance options to patients when required.
  • Liaising with the clinical team to ensure a smooth patient journey.
  • Supporting follow-up communication with patients to ensure they feel informed and cared for.
  • Maintaining accurate records and helping coordinate patient treatment where needed.

What We’re Looking For

We’re seeking a positive, professional, and caring person who:

  • Has previous dental reception experience (or strong front-of-house experience in healthcare settings).
  • Is confident communicating with patients in person and over the phone.
  • Has a natural ability to build trust and explain information clearly.
  • Is highly organised, proactive, and detail-driven.
  • Has some experience or is willing to be trained in treatment coordination.
  • Enjoys being part of a supportive, patient-focused team.

What Makes This Role Special?

  • Dynamic Role: Combine front-of-house excellence with treatment coordinator duties.
  • Training and Development: Receive full training in treatment coordination if needed.
  • State-of-the-Art Environment: Work in a brand-new, modern clinic with the latest technology.
  • Supportive Team Culture: Join a welcoming, high-performing team from the start.
  • Patient-Centred: Help patients feel informed, valued, and cared for throughout their journey.

Your Next Step

If you’re passionate about delivering outstanding service, highly organised, and excited to grow your skills in treatment coordination, we’d love to hear from you. Apply today to join Infinity Dental Suite in Harrogate.

Please send your CV and covering letter to Mohsin Patel, Practice Principal
www.infinitydentalclinic.co.uk

We can’t wait to welcome you to the team!

Job Types: Full-time, Permanent

Pay: £32,000.00-£40,000.00 per year

Benefits:

  • Company pension
  • Employee discount
  • Free parking
  • On-site parking
  • Private dental insurance
  • Store discount

Experience:

  • Dental practice: 1 year (required)

Work Location: In person

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