Medical Record Manager jobs

COMPANY SUMMARY
Sorcero's medical AI platform transforms life sciences decision-making, accelerating patient access to life-saving treatments. By harnessing insights from global medical data, we empower industry leaders to deliver breakthrough therapies. Founded in 2018 by pioneers in AI, public health, and personalized content, Sorcero is a Certified B Corp headquartered in Washington, DC. Our innovation has been recognized by over a dozen awards, including Fast Company's Most Innovative companies of 2024, and six foundational medical AI patents. For more information, visit www.sorcero.com.

WHY JOIN SORCERO?
Sorcero transforms decision-making in life sciences by empowering stakeholders with insights to improve patient outcomes. By joining our team, you will play a critical role in our growth and success by collaborating with our network of passionate entrepreneurs to build a scalable, impactful organization. Sorcero provides a supportive community to bring out the best in each of us through flexible working arrangements and meaningful interactions with global teammates.

Our employees are driven by these common values:

• Pursuit of excellence and mastery of their craft
• Humility in defeat and in success
• Kindness and empathy towards others
• Desire to create large-scale, positive change

Our cutting-edge solutions empower the world's leading scientists, researchers, and subject matter experts to drive groundbreaking advancements. If you're passionate about innovation and eager to tackle complex challenges, we invite you to join our team. Together, we'll shape the future of life sciences.

THE MEDICAL AFFAIRS SOLUTIONS MANAGER

We are seeking an experienced Medical Affairs Subject Matter Expert with Medical Operations experience to join Sorcero. The ideal candidate will bridge the gap between Medical Affairs Strategic needs and cutting-edge AI technologies, driving innovation and value creation for our pharmaceutical clients. With a strong desire to revolutionize how the Pharma and Biotech industries utilize multi-source intelligence and drive evidence based strategic decision making for patient benefit.

RESPONSIBILITIES

• Partner with Sales Directors to conduct in-depth customer discovery, mapping business challenges and identifying ideal AI-driven solutions

• Act as a strategic liaison between medical affairs teams and our AI solutions, translating complex medical requirements into actionable technological implementations
• Maintain comprehensive best practice guides and playbooks to optimize process readiness for AI solution adoption
• Support and guide AI roadmap development for pharmaceutical customers by understanding their strategic vision
• Assess and inform internal capabilities in the area of medical affairs
• Aligning future goals with AI technological potential
• Work closely with Customer Success project leads in contracted project implementation, enabling:
  • Precise adherence to customer requirements
  • Consistent delivery against agreed project scope
  • Facilitate customer understanding of Responsible AI tool applications
  • Co-Lead training and change management initiatives with the client

• Collaborate closely with technology and product teams to:
  • Align product features with key customer requirements
  • Serve as the primary medical affairs subject matter expert, representing client needs
  • Be able to assist customers in defining and designing solutions

• Provide expert guidance in medical affairs areas including:
  • Field excellence
  • Insights management
  • Key Opinion Leader (KOL) engagement strategies
  • Publication planning and delivery
  • Congress management
  • Impact demonstration

• Platform & AI Enablement
  • Support the usage of the platform by different medical personas, proactively identifying adoption barriers and resolution strategies
  • Maintain best practice guides and playbooks to optimise process readiness for AI solution adoption
  • Contribute to AI roadmap development for pharmaceutical customers by grounding technology direction in real-world Medical Affairs needs

REQUIRED QUALIFICATIONS

• Focused experience in the Pharmaceutical or biotech industry, with specific expertise in one or more of the following:
  • Medical Affairs (field or office based)
  • Medical Operations
  • Medical Analytics or Tech Ops

• Proven experience working with field teams
• Comprehensive understanding of medical insights processes, requirements, and best practices
• Advanced degree in life sciences, pharmacy, medicine, or related field
• Minimum of 8 years experience in Pharma of Biotech with around 5 years of progressive experience in medical affairs
• Strong understanding of pharmaceutical industry challenges and AI technological opportunities
• Exceptional communication and interpersonal skills
• Proven track record of successful cross-functional collaboration
• Strategic thinking and problem-solving capabilities
• Project leadership experience and strong organisational skills

PREFERRED SKILLS

• Commercial Experience

COMPENSATION AND BENEFITS
Sorcero is a remote and globally distributed team. We offer rewarding compensation that will include a base salary depending on experience and location.

We also provide the following benefits for UK employees:

• Four weeks PTO (including 8 days of company holidays)
• Paid parental bonding leave
• Company-provided laptop and hardware

Because (human + AI) > human or AI alone

Sorcero is an Equal Opportunity Employer. We do not discriminate based upon race, religion, color, national origin, sexual orientation, gender, gender identity, gender expression, transgender status, sexual stereotypes, age, education, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. and celebrates the diversity of its growing team.

We are unable to sponsor or take over sponsorship of employment visas at the present time.