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Job Post Details

Receptionist - job post

Doncaster City Council
3.8 out of 5 stars
10 High Street, Doncaster
£22,358 - £24,210 a year - Full-time
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Job details

Pay

  • £22,358 - £24,210 a year

Job type

  • Full-time

Location

10 High Street, Doncaster

Full job description

Receptionist

location_on
Hall Cross Academy

03/08/2026

The job requirements are detailed below. Where applicable the skills, qualifications and memberships required for this job have also been included.

Job details

Salary

Salary Grade 6 - £22,358 - £24,210 (Pay award pending)

Contractual hours

37

Basis

Full time

Region

Doncaster

Job category/type

Administration/Clerical

Date posted

15/07/2026

Job reference

REQ23550

Job description

Location: Hall Cross Academy – Both Sites

Contract type: Permanent

Responsible to: Principal’s PA

Closing date for applications: 3rd August 2026 @ 9:00am

Short-listing: 5th August 2026

Interview: 10th August 2026

Following the recent internal promotion of two valued members of our Reception Team, the Directors of Exceed Learning Partnership and Governors of Hall Cross Academy are excited to offer an opportunity for two exceptional individuals to join us in our busy administration team. We are proud of our commitment to developing and retaining talented staff, and these vacancies reflect the career progression opportunities available within Hall Cross Academy and Exceed Learning Partnership.

Hall Cross Academy is part of Exceed Learning Partnership, a Multi Academy Trust which currently comprises of: 10 Academies, Bentley High Street Primary School, Carr Lodge Academy, Edlington Victoria Academy, Hall Cross Academy, Hill Top Academy, Rosedale Primary School, Sandringham Primary School, Sheep Dip Lane Academy, The Mallard Academy and Willow Primary School.

This is a great opportunity for an exceptional individual to join a highly successful and rapidly expanding Trust. There will be scope to have significant impact and develop your career with the organisation.

What we are looking for?

This is far more than a traditional reception role. Our Reception Team is at the heart of the Academy, providing a welcoming and professional service whilst supporting the day-to-day running of a school with over 2,000 students across two sites.

No two days are the same. You will be the first point of contact for students, parents, visitors and external agencies, often managing multiple enquiries at once whilst ensuring everyone receives a friendly, professional and efficient service. You'll be supporting staff and students, answering telephone calls, dealing with visitors, managing administrative tasks and helping to keep the Academy running smoothly.

The role also includes providing first aid to students and staff, often reassuring young people who may be anxious or unwell. You will need to remain calm, compassionate and confident in challenging situations. Full First Aid training will be provided if required.

Working in a large secondary school means every day is different. The ability to think on your feet, prioritise effectively and remain composed in a fast-paced environment is essential.

The main responsibilities of the post holder will be:

  • Acting as the first point of contact for students, parents, visitors and external agencies.
  • Operating the Academy switchboard and responding to enquiries professionally and efficiently.
  • Providing high-quality administrative support across the Academy.
  • Delivering first aid to students and staff and maintaining accurate medical records.
  • Supporting the smooth day-to-day operation of reception across both Academy sites.

About you

This role would suit someone who enjoys variety, thrives in a fast-paced environment and takes pride in delivering excellent customer service whilst supporting the wellbeing of young people.

Previous experience in a school is not essential. We welcome applications from individuals with experience in busy customer-facing environments such as healthcare, hospitality, retail, local government or office administration who have excellent organisational skills, enjoy working with people and are looking for a rewarding career.

The successful candidate will have:

  • Excellent ICT skills and confidence using a range of computer systems, including Microsoft Office, with the ability to learn new software quickly.
  • Outstanding organisational and administrative skills with exceptional attention to detail.
  • The ability to multitask, prioritise workloads and work accurately under pressure.
  • Excellent communication and interpersonal skills, with a friendly and professional approach.
  • A calm, empathetic and reassuring manner when dealing with students, parents and visitors.
  • The confidence to use initiative and solve problems.
  • A flexible, positive attitude and willingness to support colleagues across the wider administration team.
  • A commitment to safeguarding and promoting the welfare of children and young people.

Why work for Exceed Learning Partnership and at Hall Cross Academy?

  • Excellent career development working alongside a National Leader of Education
  • Talented and hard-working professional colleagues who are committed to children’s success across the curriculum
  • The support of being part of a successful Multi Academy Trust
  • The most up-to-date research and opportunities to influence national policy
  • Wonderful pupils and parents who support the school in all its aspirations
  • A highly committed and supportive Governing Body
  • An inclusive ethos in which everyone is valued and respected

At Exceed Learning Partnership, we have a strong culture of school improvement, and professional development is at the heart of the Trust and all its academies/schools. We offer the opportunity for you to gain your National Qualifications; a dynamic development programme has been established for senior leaders with coaching and mentoring support directly by the National Leader of Education.

As part of this programme we have developed opportunities within our Trust to shadow fellow leaders working in outstanding academies in order to learn and be supported by their expertise. Our leaders have a wealth of knowledge and are highly experienced in improving outcomes for pupils.

As a Trust, we are passionate about meeting the needs of all our learners, ensuring their happiness and making the most of their individual talents. The focus on developing a lifelong love of learning is underpinned by rigorous attention to the development of essential skills and tools. We are committed to providing the very best educational opportunities for the pupils of Hall Cross Academy It is an exciting opportunity for you to join this team and ‘make a difference.’

Hall Cross Academy is a large ‘good’ 11-18 comprehensive school based on two sites within Doncaster. The Academy caters for over 2000 students, including over 500 in the sixth form. This makes us one of the largest schools in England.

Our focus at Hall Cross is on pupil wellbeing, personalised curriculum offer and academic progress. Pupils are supported and encouraged to achieve their full potential. We are committed to improvement and development and strive to achieve outstanding status.


Application Details:


For the full recruitment pack, job description, person specification and to apply for the position please view our recruitment portal here.

If you think you have the qualities and want to be part of a high-performing team, dedicated to providing the best possible educational opportunities for the young people of Doncaster, then please apply for the position here.

The Directors and Governors of Exceed Learning Partnership are committed to safeguarding and promoting the welfare of children and applicants will undergo child protection screening appropriate to the post, including checks with past employers. The role is exempt from the Rehabilitation of Offenders Act 1974 and therefore candidates will be subject to an enhanced DBS certificate, the role is engaged in regulated activity and will therefore require a children’s barred list check. Shortlisted Applicants will be required to complete a self-disclosure.

If you have not heard from us within three days of the shortlisting date, then unfortunately on this occasion your application has been unsuccessful.

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