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Job Post Details

Volunteer Coordinator - job post

Forestry Commission
4.0 out of 5 stars
Delamere NG21 9JL
£30,105 a year - Full-time, Fixed term contract
You must create an Indeed account before continuing to the company website to apply

Job details

Pay

  • £30,105 a year

Job type

  • Fixed term contract
  • Full-time

Location

Delamere NG21 9JL

Benefits

Pulled from the full job description

  • Company pension

Full job description

Details

Reference number

467516

Salary

£30,105
A Civil Service Pension with an employer contribution of 28.97%
GBP

Job grade

Administrative Officer
6A

Contract type

Fixed term

Length of employment

Fixed Term Appointment until July 2028

Business area

FC - Forestry England

Type of role

Environment and Sustainability
Operational Delivery

Working pattern

Full-time

Number of jobs available

1

Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Location

Either Sherwood Forest NG21 9JL, Cannock Forest WS15 2UQ or Delamere Forest CW8 2HZ

About the job

Job summary

We are looking for a Volunteer Coordinator to help deliver and grow a well-established and expanding volunteering programme across the District Volunteering plays a key role in how we connect people with our forests, and this post will support over 50,000 volunteer hours delivered each year. You will work with teams across recreation, land management and business support to help plan, recruit and manage a wide range of volunteering opportunities.

This is a varied, operational role combining coordination, monitoring and hands-on support. You will spend time both working at a desk and out on site, supporting volunteer supervisors and helping ensure activities are delivered safely, effectively and in line with Forestry England standards.

You will also support our learning programme as required and engage with emerging priorities including biodiversity, resilience and woodland creation.

Job description

Key responsibilities & accountabilities

Supporting Volunteer Delivery

• Provide practical, day-to-day support to volunteer supervisors across multiple sites
• Attend sites to support the set-up of new volunteer groups and sessions
• Act as a point of contact for queries and help resolve operational issues

Monitoring and Administration

• Maintain accurate volunteer records using systems such as Salesforce.
• Monitor workflows and follow up with teams to ensure actions are completed
• Support processes including parking permits, kit and welfare equipment

Recruitment, Engagement and Communication

• Support volunteer recruitment activity, including seasonal Forest Live delivery
• Assist with volunteer communications, including newsletters and updates
• Support recognition initiatives such as long service awards

Flexible Support

• Respond to changing priorities and provide general support to ensure the volunteer programme, and other social delivery programmes, run effectively

And any other tasks, reasonably requested by your line manager.

Person specification

Skills, knowledge & experience

Essential Experience and Skills

• Experience supporting volunteering, community engagement, learning, or similar operational activity
• Ability to manage routine work alongside reactive tasks and changing priorities
• Strong organisational skills with attention to detail and ability to maintain accurate records
• Confident communicator, able to work with a wide range of people including staff, volunteers and partners
• Practical, solution-focused approach with the ability to work independently and use initiative
• Willingness and ability to travel regularly across District sites

Desirable

• Experience in a visitor-facing, environmental or land-based organisation
• Experience supporting volunteer recruitment, onboarding or coordination
• Experience delivering communications or engagement activity (e.g. newsletters, updates, events)
• Familiarity with CRM or data management systems (e.g. Salesforce/Connections)
• Experience working with monitoring, reporting or compliance data

Additional Information

• This is a fixed-term, full-time role for 2 years
• Regular travel between sites is required
• Some flexibility in working hours will be needed to support peak volunteering activity

Qualifications

Essential

• Full UK driving licence (for travel across District sites)

Desirable

• Qualification in a relevant subject (e.g. countryside management, environmental studies, community engagement or similar)
• First Aid qualification (or willingness to obtain)
• Health & Safety or risk assessment training
• Volunteer management or project coordination training (formal or informal)

Benefits

Alongside your salary of £30,105, Forestry Commission contributes £8,721 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .
  • Learning and development tailored to your role
  • An environment with flexible working options
  • A culture encouraging inclusion and diversity
  • A Civil Service pension with an employer contribution of 28.97%

Things you need to know

Artificial intelligence

Artificial intelligence can be a useful tool to support your application, however, all examples and statements provided must be truthful, factually accurate and taken directly from your own experience. Where plagiarism has been identified (presenting the ideas and experiences of others, or generated by artificial intelligence, as your own) applications may be withdrawn and internal candidates may be subject to disciplinary action. Please see our candidate guidance for more information on appropriate and inappropriate use.

Selection process details

How to apply


You will be asked to write a 200-word statement on your relevant experience and career history, along with a personal statement of no more than 500 words. You will be assessed on both during sifting. More details about how to apply are listed on the application form.

You will be assessed on strength-based questions during your interview.

The Behaviours being assessed at interview are –

  • Working together
  • Communicating and influencing
  • Making effective decisions
  • Changing and improving
  • Seeing the bigger picture

Successful candidates will undergo a criminal record check and the government baseline personnel security standard check.

If you require any reasonable adjustments, please email fcrecruitmentteam@forestryengland.uk.

If you're planning to use AI to support your application, please ensure you've read our guidelines here first.

Read more about our application process and working with us on the Forestry England website.


Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check.
People working with government assets must complete baseline personnel security standard (opens in new window) checks.

Medical

Successful candidates will be expected to have a medical.

Nationality requirements

This job is broadly open to the following groups:

  • UK nationals
  • nationals of the Republic of Ireland
  • nationals of Commonwealth countries who have the right to work in the UK
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
  • individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
  • Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service
Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission's recruitment principles .
The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.
The Civil Service also offers a Redeployment Interview Scheme to civil servants who are at risk of redundancy, and who meet the minimum requirements for the advertised vacancy.

Diversity and Inclusion

The Civil Service is committed to attract, retain and invest in talent wherever it is found. To learn more please see the Civil Service People Plan and the Civil Service Diversity and Inclusion Strategy .

Apply and further information

This vacancy is part of the Great Place to Work for Veterans initiative.
The Civil Service welcomes applications from people who have recently left prison or have an unspent conviction. Read more about prison leaver recruitment (opens in new window).
Once this job has closed, the job advert will no longer be available. You may want to save a copy for your records.

Contact point for applicants

Job contact :

  • Name : fcrecruitmentteam@forestryengland.uk
  • Email : fcrecruitmentteam@forestryengland.uk

Recruitment team

  • Email : fcrecruitmentteam@forestryengland.uk

Further information

Our recruitment process is underpinned by the principle of appointment on the basis of fair and open competition and appointment on merit, as outlined in the Civil Service Commissioners’ Recruitment Principles.If you feel your application has not been treated in accordance with these principles and you wish to make a complaint, you should in the first instance contact FCE by email: englandhr.services@forestryengland.uk. If you are not satisfied with the response you receive, you can contact the Civil Service Commission, which regulates all Civil Service recruitment.
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