Medical Research Technology jobs

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Job Title: Tech Support Specialist

Contract Length: 12 Months

Location: Barnard Castle

Overview

GSK is a science-led global healthcare company with a special purpose: to help people do more, feel better, live longer. We are on an audacious journey to impact the health of 2.5 billion people over the next decade. Our R&D division is at the forefront of this mission, dedicated to the discovery and development of groundbreaking vaccines and medicines. We are transforming the landscape of medical research by integrating cutting-edge science and technology and harnessing the power of genetics and new data. By fostering a collaborative environment that unites the talents of our people, we are revolutionizing R&D to pre-empt and defeat diseases. Join us in our commitment to uniting science, technology, and talent to get ahead of disease together.

Role Overview

This role is Site based and will provide technical analysis and development of solutions in support of the Manufacturing processes and will manage the deployment, testing, validation, performance, operations and continuous support and improvement of all Technical, Engineering and Manufacturing applications within each Manufacturing Excellence and Quality and Lab Product team.

The role requires a balance of business process understanding and technical breadth and an ability to operate in a flexible and agile way to drive efficiency and improvements to the Manufacturing, Technical, Engineering and Quality and Lab Products. The role has increased complexity of geographies, user bases (internal and external to GSK) and a large mix of technology and business process understanding.

Key Responsibilities

• Participates in the development and delivery of platform / product strategy
• Participates in the development of new products / features / fixes / technical solutions
• Manages the interactions with innovation teams and the communication / inclusion of the sites
• Identification of opportunities to improve products, systems, interfaces, business processes and performance by effectively exploiting technology to meet business objectives.
• Ensures continuity of business execution through ensuring applications within Manufacturing Excellence Products are:
• Fit for purpose (e.g. easy to use and reliable) and support the evolving business processes
• Meets an agreed Risk Profile (e.g. aging of technologies, controlled regarding regulated applications, aligned with business continuity).
• Participates in troubleshooting applications across multiple technology domains, products and business areas.
• Physical Infrastructure maintenance - Patching cables
• Controls Lifecycle Management for services owned by Site Tech
• Manages Site aspects of archiving and decommissioning activities for systems that have reached the end of their lifecycle
• Participates in troubleshooting of applications across multiple technology domains, products and business areas.
• Assists the Site Tech team with the definition and priorities of Tech Systems for the Site

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Minimum Requirements

Graduate in science, engineering, computing or similar discipline.

The fundamentals of an IT background are necessary to allow the
ability to quickly triage problems to most likely categories to restore
service.

Understanding of the business processes allows for the
creation of alternative solutions to enable business continuity while the initial problem is being dealt with and to develop solutions for the
business that drive improvements and value.

Why GSK?

Uniting science, technology and talent to get ahead of disease together.

GSK is a global biopharma company with a special purpose – to unite science, technology and talent to get ahead of disease together – so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns – as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves – feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. So, if you share our ambition, join us at this exciting moment in our journey to get Ahead Together.

Inclusion at GSK

GSK is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.

If you need any adjustments in the recruitment process, please get in touch with our Recruitment team (EMEA-GSKLink@allegisglobalsolutions.com) to further discuss this today.

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