Medical Secretarial jobs in West Midlands Region

About the Role
We’re looking for a proactive and friendly Medical Receptionist to join our team. This role is essential to the smooth running of our practice, ensuring patients receive a warm welcome and efficient service. If you’re organised, tech-savvy, and thrive in a fast-paced environment, we’d love to hear from you.

Key Responsibilities

• Greet patients with professionalism and compassion, supporting check-in and registration.
• Manage appointment bookings, confirmations, and cancellations using EMIS Web.
• Answer phone calls and respond to patient queries with clarity and care.
• Maintain accurate and confidential patient records.
• Process patient and insurance information with attention to detail.
• Work closely with clinical staff to support patient flow and coordination.
• Assist with billing queries and payment procedures.
• Keep the reception area clean, organised, and welcoming.

What We’re Looking For

• Previous office experience, ideally in a healthcare setting.
• Strong administrative skills and attention to detail.
• Excellent communication skills, both written and verbal.
• Confident using IT systems, especially EMIS Web (training can be provided).
• Quick to learn new software and processes.
• Ability to multitask and remain calm under pressure.
• A compassionate and empathetic approach to patient care.
• Strong organisational skills and the ability to prioritise effectively.

Join Us
This is a great opportunity to be part of a supportive team where your contribution directly impacts patient care and practice efficiency.

Job Types: Part-time, Permanent

Pay: From £12.71 per hour

Benefits:

• Free flu jabs
• Free parking
• On-site parking

Ability to commute/relocate:

• Walsall WS1 3PS: reliably commute or plan to relocate before starting work (required)

Experience:

• NHS: 1 year (preferred)

Language:

• English (required)
• Punjabi (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person