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    • Grove medical centre is looking for a receptionist/administrator to join their busy practice team.
    • Our collaborative approach ensures that every team member…
    • View all Grove Medical Centre jobs - London jobs
    • Salary Search: Administrator salaries in London
    • Medical secretarial and administrative duties.
    • Appointments, clinical correspondence, invoicing and payments, medical records and day-to day administrative…
    • Fixed term: 12 months (12m FTC).
    • Full time - 37.5 hours per week.
    • 396-8322881-DE-GV-Z.
    • £30,630 - £32,346 per annum incl HCAS (Outer).
    • Main duties of the job.
    • The CRF Administrator will provide high quality general administrative support to the Clinical Research Facility staff, participants and visitors and contribute…
    • To provide a full secretarial support service to consultants and members of their teams in respect to their general medical duties and specialist work.
    • Has previous experience in a medical secretary or healthcare administration role.
    • Prepare and process clinical correspondence, including referral letters,…
    • 40 hours per week Monday to Friday.
    • Hours will be set according to a rota, created on a monthly basis by the Front of House Manager.
    • Pulling and filing medical records as necessary.
    • We have an exciting opportunity available for two Medical Receptionist/Administrator, to join a friendly and…
    • We are looking to recruit a Medical Secretary to join our busy, friendly and supportive Practice.
    • The hours are 25 hours per week, spread across the week, with…
    • To retrieve medical records and assist the completion of medical/insurance records.
    • File patient records and correspondence in patient medical records.
    • Background in working at private, NHS medical or aesthetic clinic as a therapist and working at front desk.
    • As well as provided high end advanced dermatology…
    • Maintain accurate and up-to-date patient records, including personal details, appointment history and medical information as required.
    • Looking for an opportunity to shine as a Receptionist in a bustling mixed NHS/Private dental practice in Tadworth/Epsom?
    • Respond to patient enquiries via telephone, email and patient portals in a timely, professional and empathetic manner, providing administrative guidance and…
    • We are looking for an enthusiastic medical receptionist to join our team.
    • The successful candidate will be enthusiastic and experienced, enjoys patient contact…

Job Post Details

Administrator
Full-time

Job details

Pay information not provided
Transport links, On-site parking
Full-time
London

Full job description

Job summary

Grove medical centre is looking for a receptionist/administrator to join their busy practice team. The role will be full-time working between the hours of 8am - 6:45pm. The hours will be based on our rota needs. Flexibility is essential as you will be required to work different hours to cover the rota.

We welcome applications from organised, adaptable and friendly individuals who are keen to help us provide high levels of customer service.

We are particularly interested in applicants with experience of working in NHS General Practice and familiarity with EMIS Web.


Main duties of the job

  • To assist and support the patient in an efficient and courteous manner in accessing the services of the practice.
  • To provide reception service that meets the need of the patient.
  • Front line reception duties, dealing with patients face to face.
  • General enquires and explaining practice procedures.
  • Managing online consultation forms
  • Dealing with telephone calls from patients, repeat prescriptions and any other queries.
  • Booking interpreters, transport, etc.
  • Maintaining the appointments system, to arrange appointments as per practice procedure.
  • Dealing with home visit requests.
  • Maintaining the system for issue of prescription, to organise prescriptions as per practice procedure.
  • To assist and support the clinical staff in the efficient running of the clinics and surgeries.
  • To provide clerical support within the Practice.
  • Maintain patient records and data sets, to ensure patient data and records are kept up to date (manually and on the computer).
  • To enter patient data on to the practice computer system (computerised and manual).
  • To liaise with hospitals and other agencies.
  • To adhere to the code of confidentiality at all times.
  • To adhere to practice protocols and procedures.
  • Liaising with clinical and non-clinical staff.
  • Dealing with orders, supplies, and deliveries.
  • To undertake training as specified by the Practice Manager.

Requirements


Qualifications

Essential criteria

GCSE grade A to C in English and Maths


Experience

Essential criteria

You will have excellent communication skills with a clear and polite telephone manner. You will work in a polite, confidential and discreet manner, respecting patients at all times. You will have experience of working with the general public, being sensitive and empathic in distressing situations. You will be confident to work as part of a team and be able to think on your feet independently. Strong IT and administration skills.


Desirable criteria

Experience of working in an NHS General Practice

Experience and proven ability to learn and use new IT systems

Please note we cannot accept applications from currently registered patients of Grove Medical Centre.



Benefits


Grove Medical Centre offers an exceptional work environment for those seeking a dynamic and supportive setting. Situated in the vibrant Lewisham Borough, our purpose-built premises provide a comfortable and efficient workspace, complemented by excellent transport links and ample on-site parking.

As a long-established PMS training practice, Grove Medical Centre is committed to professional development and continuous learning. Our reputation for providing outstanding patient care to over 12,500 individuals is matched by our dedication to fostering a friendly and supportive environment for our staff.

Working at Grove Medical Centre means being part of a forward-thinking team that values innovation and excellence. Our collaborative approach ensures that every team member feels valued and empowered to contribute to the delivering great medical care for all. The practice's commitment to innovation make it an exciting place to build your career.

Join us at Grove Medical Centre and experience the benefits of working in a practice that combines a strong sense of community with a commitment to excellence in healthcare. Whether you are a seasoned professional or looking to advance your career, Grove Medical Centre offers a fulfilling and rewarding work environment where you can thrive.

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